All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2023

Great customer service, I received help from Sylvia she responded quickly every time and answered every question patiently.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 18, 2023

I received a great support from Jully from DSers today, she helped me to resolve the issue very fast. She is kind and supportive. Thanks Jully

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 18, 2023

hallo DSers- AliExpress dropshipping. i have got th best help from one of your colleague Lucy. i give a 5 star for her service!!

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 18, 2023

Using app

About 2 months

Total reviews

3

Average rating

4.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

June 26, 2024

I am satisfied with app now and Sandy did a great job today by providing support.

Using app

7 months

Total reviews

8

Average rating

4.4

Developer Reply

Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. The free plan will stay free forever, we currently have thousands of merchants on the free plan for months now. I'm sorry if you have misunderstood something. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Dec. 17, 2023

Je suis tellement satisfaite du traitement que m'a porter cette personne : Blanca Elle à passer plus de 2h avec moi a m'aider pour absolument tout elle est tellement gentille est serviable elle m'a meme conseiller pour pleins de chose cette personne est juste fabuleuse elle m'érite une augmentation elle fait tellement bien son travaille c'est une expert ;)

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Dec. 17, 2023

Thanks for your support Olivia. She helped me solve my questions quickly and understandably

Store

Bwind

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 16, 2023

Received amazing accurate and fast support from Sandy.

Using app

5 months

Total reviews

3

Average rating

4.3

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 16, 2023

Sally gave me the best service i never got - thanks!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 16, 2023

Awesome customer service. Well clearly explain and support. Thank you so much.

Store

Lillie

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Dec. 15, 2023

Olivia was a great help to me. She helped me with all my questions and gave great service!

Store

Kitteri

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 15, 2023

Hey Isla, just wanted to say a big thanks for helping me switch up the shipping on my orders. I'm pretty new to this app, and folks like you who guide newbies like me really make a difference. Appreciate your support!

Using app

29 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 15, 2023

I had the pleasure of interacting with Vivian for a technical question, and I couldn't be more impressed. Vivian's expertise and patience shone through as they not only answered my query but also took the time to ensure I fully understood the solution. Their dedication to customer satisfaction truly stood out. Kudos to Vivian for making my experience exceptionally positive!

Store

DECASSA

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 25, 2024

Great service from Irene and Jesse. Fast, friendly and patient!!

Using app

8 months

Total reviews

12

Average rating

4.8

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 14, 2023

Neva is super helpful! Great customer service

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 14, 2023

Exceptional support from Selena! I experienced some checkout issue as I set up the dropshipping product shipping profile. Selena helped me solve that problem! What a tremendous help! Thank you Selena!

Store

INJOY

Using app

About 23 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2023

Dsers support is very good. Eden the support advisor is very helpful

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2023

Thanks to Marshall for his precious and fast help! Excellent support !

Store

Kalunea

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2023

Super schnelll geholfen, bin vollstens zufrieden

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 13, 2023

Sylvia was my assistant today and she was amazing. Rapid response and dealt with my issue with ease. Thank you again for this superb customer service.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team