DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,234
chart
#901
All reviews
Review RSS Feed
Sept. 2, 2023
My experience with Catalina has been nothing short of perfection. She is very well informed in her position of assisting those in need of help, kind, and above all her professionalism was top notch. Your company should be very proud to have someone like this handling your customer service. Thank You - Monkey Business CEO
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 1, 2023
HAD AN ISSUE WITH ORDERS AND SPOKE TO SUPPORT TEAM, THEY WERE PATIENT AND HELPFUL.;
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 1, 2023
Lily fue la que me atendió y me saco de las dudas que tenia, la respuesta fue super rápida si abra tardado 2 min en responderme, es mucho, el servicio es muy bueno
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 1, 2023
Emma has been very helpful in providing information regarding the shipping times and order Request fulfilment enquiry. She is knowledgeable and respond quickly.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 31, 2023
I am new to ecommerce and was very stuck in fulfilling an order and Raphael literally walked me through each step all the way through a successful payment. I couldn't have done it without him!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Aug. 29, 2023
DSers est une super application j'ai eu à faire au service client qui m'a très bien aiguillé et à répondu à toutes mes demandes. je recommande donc vivement a tous d'utiliser cette application !
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 29, 2023
excelente... obrigado. deu tudo certo... atendimento ótimo Recomendo sensacional. muito rapido bem atendido
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Aug. 29, 2023
Excellent service, rapide et courtoisie.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 28, 2023
Irene thank you for all your help! I was so lost but you went step, by step, and made sure I was not confused! great customer service! Irene was patient and kind.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 28, 2023
I needed to change my default currency to AUD and Irene replied to me and solved my problem literally within 5 minutes! AMAZING! Superb customer service! Thanks!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 28, 2023
Alice advised me very well and quickly. Within a few seconds I already got an answer. She explained in great detail and quickly had a solution to my problem. She was very nice and I am very satisfied with the service of DSers. I can only recommend.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 27, 2023
Brilliant service from Irene when i needed help. Quick responses and fixed the problem on my behalf but provided screenshots so that i know how to fix it myself in future.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 26, 2023
This makes it easy and fast to communicate with DSER services. Sherry and Caynthia were very helpful, patient and customer friendly above all very knowledgeable. I appreciate the Dser customer service and the app.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 26, 2023
J'ai eu une réponse Rapide a mon problème sur DSers .Très courtois merci! je vais y revenir sans craindre.
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Aug. 26, 2023
Bruna was sehr Hilfsbereit! Sie konnte mein Problem rechtzeitig lösen! Dafür bin ich Ihr sehr Dankbar. Kann ich nur weiter Empfehlen!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 26, 2023
Immense gratitude to Irene! Navigating my first DSers order was nerve-wracking, but she swiftly calmed my nerves. Her clear guidance made it a two-click process. Thank you, Irene!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 25, 2023
Very good app! And perfect customer service. Blanca helped me very good with some questions/issues I had, and all was resolved. Thank you very much!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 25, 2023
Great customer service. Sherry was very proactive and kind. The platform is easy to use, it has all the important tools for dropshippers. Very recommended.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 24, 2023
Lucas was quickly responsive when I got stuck on order processing. I am so grateful for the live chat which alleviates hours of frustration and concern. What seems like a potential, big problem can be remedied in minutes. Thank you, Lucas, for not only helping me fix my issue, but also providing links to information that will be very useful as I continue to use DSers.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 24, 2023
Bonjour Merci infiniment pour l'excellente collaboration et réponse aux questions, le service a été rapide et efficace ! Diana
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team