DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,401
chart
#730
All reviews
Review RSS Feed
Dec. 13, 2023
Jully is the best customer service person I ever had!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 12, 2023
otimo atendimento, muito prestativo, paciente com o cliente, amei parabens :) <3
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 12, 2023
Very very responsive support, solved all 3 of my questions in a matter of minutes
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 6, 2024
Had great support today from Ivan at DSers App... as I was unable to find and remap another product ordered by a customer. Had no idea what to do and Ivan guided me to place the order with using product mapping. Thanks so much for your assistance today... could not of worked this out myself. Have a great day! Selena Molly International (Accessories for Men Women & Pets)
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Dec. 11, 2023
Good support
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 11, 2023
Thank you so much for a wonderful service!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 11, 2023
I received an amazing service from Lucy!! very fast replies and specific and detailed answers that helped me get better understanding about things that i found difficult. and she is super kind also!
Store
My Store
Using app
13 days
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 11, 2023
Cynthia at Dsers was very helpful when helping my with orders and mapping products. She was very knowledgeable and her service was fast. 5 star rating!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 10, 2023
Thanks so much Eden for everything and your assistance for good customer services and everything you did, You already make my day and fix everything...DSERS. EDEN is the best.. made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Eden took time to find a solution for the problem. He took me through the process step by step and shown me how to map my orders. Without her I could not have
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 10, 2023
Je suis vraiment ravi de l'aide que Lucia m'a offerte, elle a été très patiente avec moi et Ma, trouvé la solution à mon problème dans les brefs délais, je lui suis très reconnaissant.
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Dec. 10, 2023
Lennon helped me very quickly with something I needed. Top service from Lennon!!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Dec. 10, 2023
Speaking with Wendy today was really helpful for me. She helped me to sync all my orders. Thank you very much Wendy!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 10, 2023
Customer support responds in minutes even with free plan. Thank you SANDY !
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Dec. 9, 2023
Terrible app. It doesn't calculates the price correctly, it has a lot of bugs getting and calculating shipping price, and they limit you by subscription on most important features like updating store prices. It looks like they don't want you to sell, simple the worst dropshipping app ever.
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Dec. 9, 2023
Selena from customer support was amazing at answering the questions I had. I highly recommend her.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 9, 2023
It has been great for me, And "Sandy" the customer support person was truly amazing my issue was resolved in SECONDS never have a received support like this in my time drop shipping they skipped right to the point and wasted ZERO time.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 8, 2023
Tiffany was extremely helpful with both issues I had, she gave very helpful advice and tips and was very kind!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 8, 2023
A very good service an friendly person ! I recommand it definitely !
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Dec. 8, 2023
Merci à Aimee de m'avoir aidé :) Ça a été simple, rapide et très efficace.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 7, 2023
I had the pleasure of working with Vivian on an issue I encountered while attempting to purchase from aliexpress after an order came through my store and she was very helpful and knowledgeable about the DESERS system. She easily help me navigate to get my issue resolved.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team