DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,234
chart
#901
All reviews
Review RSS Feed
Aug. 24, 2023
Lennon served be me and was very patient and made sure my problem was solved leaving me circled screen shots and thoroughly explaining. I was more than happy with his service.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 24, 2023
very good app everything is understanable and very easy to use, very useful app and also such a good client service
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 21, 2025
I want to say thank you to Isak, he was perfect and I really appreciate it! And helped me with everything and was patient and thanks to him I solved the difficult problem I had I wish everyone was like Isak
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 23, 2023
I literally just started testing dropshipping products last week. First product bombed, no sales. Today I had 3 sales and was so lost as to why I couldn't get it fulfilled I almost just refunded them. I was having an issue that no youtube vids or google could help me solve over a few hours. I contacted DSers support and Isak was super cool! He looked at my account, found out what the problem was and in like 10 minutes he explained to me the whole process. I just now got the 3 customers products paid for via DSers. Thanks Isak! I almost refunded them! lol
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 22, 2023
Obrigado pela ajuda do Rafael, muito atencioso, e resolveu todas as minhas dúvidas. Obrigado.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 22, 2023
Tiffany I can only recommend. had been very nice and polite. answered very quickly and also helped me quickly.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 21, 2023
Via was super helpful while I was confused about linking a supplier to my DSers so that I would be able to have the right product sent to my customers when they ordered through my store. She was super patient with all the questions that I had and helped me figure them out very fast!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 21, 2023
Bruna was very helpful in explaining how the tracking numbers can sync to PayPal with the basic plan. I was not using PayPal as a payment method until now because I was unsure how it worked.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 20, 2023
very quick and helpful customer service from Olivia, I am really happy, I was very stressed before contacting DSERS customer service as I had an issue with my first order in my store, and Olivia quickly fixed thak. I couldn't be happier. really appreciat.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 20, 2023
Great customer service and really fast help when needed. 5 Stars for the service! I was helped by Cynthia, everything could be solved. Thanks!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 20, 2023
J'ai reçu un très bon service avec Lili pour ma connection de mon compte à un autre compte externe. Merci Lili
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Aug. 19, 2023
Tracy was very helpful. she understood my issue after a few messages and was able to resolve quickly and gave instructions.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 19, 2023
Sylvia was great help to me in solving an issue! Amazing customer support! highly recommend this app for your fulfillment service!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 19, 2023
Hi! Blanca helped me properly and kindly. She is fast, organized and her answers are very helpful. She made my day and I am not worried anymore to work in my DSERS dashboard. Blanca is a treasure in your team! Keep her with you! Don't let her go! ;) Thank you so much! Daniel
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 18, 2023
Service exemplaire , ultra facile à configurer , support disponible en quelques secondes. Je l'utilise depuis des années et j'en suis pleinement satisfait !
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 18, 2023
I was using/battling/ruining my existence using Spocket and after another issue with their Aliscraper/AliExpress set up I went to Google and found Dsers and THANK GOD I DID (as an example with Spocket, once you push a product to Shopify you can no longer see the aliexpress product page for that specific product. They suggested I start a list/save all my aliexpress product URLs to refer back to.... on thousands of products? No cheers!) ANYWAY, I have just started re-setting up my store using Dsers and the platform is incredible and better still, Sherry from the customer service team has been helping me every step and has been a star. I really feel like this could end up being a viable side hustle now whereas before it was ending up more work than my full time job!! Thank you Sherry and team! Emily x
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Aug. 18, 2023
Tive um sério problema, com dois pedidos que deixaram apavorado. Quando acionei o aplicativo e fui muito bem atendido pela Olivia que foi paciente, profissional e objetiva. Parabéns, Olivia. Muito grato,
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Aug. 17, 2023
A Super friendly and very helpful service. Their operative was kind and courteous and nothing was too much trouble. They fixed and guided me through my issue and the whole experience was painless. I would highly recommend them to everyone.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 17, 2023
i had a problem, so Jully helped me thru it step by step, on a very kind way perfect assistance
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 17, 2023
We've been using DSers since Oberlo was sunsetted and not only were they super helpful during the transition, we now fulfill orders at lightning speed compared to when we were using Oberlo. I dropped 1 star because sometimes you receive someone who is entirely unhelpful, like Irene, who not only didn't know how to help but continually gave me incorrect information rather than asking for someone to help her. But I waited until the next shift and received above and beyond service from Myra. She even pointed out an additional setting that would make our lives easier. Thank you Myra!! I have usually had good service from DSers so hopefully the team can provide better training for newer reps.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with DSers, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team