All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2023

Tracy was quick to respond and provided excellent direction to an issue that I had regarding shipping settings on my store. The screenshots she provided during the chat were very helpful. I had already spent a few hours trying to solve the issue myself when I should have tried the chat first. Amazing service!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 23, 2023

i love using Dsers. , this app made my life so much easier with dropship for aliexpress. today i needed some assistance i contacted the support and RALLA was assisting me , kind person and really helped me to solve my problem. Thank you so much , highly recommend it

Store

ZipNip

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

July 23, 2023

Great app, easy to use, there is nothing complicated about it, and the live chat support atr very friendly and very patient and helpfull!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 22, 2023

I had an issue with an order and the support team member was very knowledgeable and resolved the issues quickly and order has been processed :) Thanks!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 22, 2023

It was a pleasure dealing with Tracy. My concerns were immediately taken care of in a very pleasant manner. Thank you Tracy!!

Store

777tech

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 22, 2023

Super. Je recommande. Merci à Minnie pour son accompagnement et sa gentillesse. Un service client 5 étoiles !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 16, 2023

Jully was fast, clear and efficient. SOOOOOO appreciate the customer service with Dsers. The fastest, most clear and helpful customer service I have experienced in my dropshipping experience!! I choose Dsers over other apps becasue of people lik eJully who are helpful and never quit until I am happy and my customers are happy.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 19, 2023

Wendy was extremely helpful in resolving my issue quickly and with clear instructions at a time I had to act quickly. Thank you.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2023

Isla was so helpful and efficient and went the extra mile to help me in more ways than I expected or asked for.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2023

Great app. The best one for dropshipping easily. And great service if you need help! Thanks Selena !

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2023

Amazing tool and amazing support! Been using them for many years and never let us down. Great team!!

Store

ZuZu.ch

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2023

Thank you, Isak for the support. DSers is easy to use, import products or manage tasks daily. I hope with new updates in the future everyone can be benefited.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2023

Dsers is the best, there is no question; the customer service responds promptly and very helpful.

Using app

10 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

July 17, 2023

Great so far and quietly confident it will solve our scaling issues and bottleneck...Also customer service topnotch so far!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 17, 2023

Quero parabenizar o Suporte da Dsers em geral, mas principalmente a Atendente Irene e a outra pessoa que me que atendeu anteriormente da qual não sei o nome ao certo. Mas quero agradecer o atendimento rápido e a sempre resolverem minhas dúvidas que são constantes de forma muito didática e prática. Parabéns ao Suporte da Dsers!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

July 16, 2023

They are so good!! The best system there is!! They helped me a lot with a very fast service and a lot of patience, thank you very much.

Store

My Store

Using app

3 days

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 16, 2023

Thank you to Emma for her great service today. So far, I am happy with DSers customer service, and it's great that they are open 24/7.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 15, 2023

Bruna has been super patient and very kind with me, I am a beginner and they are so many things that I didn't knwo how to do and she explained to me in a several way how to do it during a long time. Si thanks a lot Bruna for you support that really helps me to develop my project and to not struggle, it is nice to have good experience like this.

Store

Juvio

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 14, 2023

Isak is the best customer service personnel. Resolved the issue with ease. He showed a step by step process.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 11, 2023

Absolute outstanding service from Isak. The support I receive from them constantly is to good that I changed from another app I was using to run my business through them.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team