DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,233
chart
#901
All reviews
Review RSS Feed
July 28, 2023
Zoe was super quick to respond and helpful in answering all my questions. I just launched my drop shipping store and was new to how the fulfillment worked, but she guided me step by step! Thank you Zoe for calming my nerves and your help!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 28, 2023
I was helped this evening by *bruna* and she was wonderful. Super fast service. he included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order. he also sent me a clear list of instructions on how to place my future orders from shopify to dsers.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 28, 2023
I have found DSers-AliExpress very helpful in sorting out my issues. They were prompt, knowledgeable and courteous.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
July 26, 2023
Reached out for help from Dsers I got Raphael what a guy he’s a bad mother fucker .. sorted my problem out and understood him perfect hope to get him if I have any more problem thank you bro
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
July 26, 2023
Raphael was quick to diagnose my problem and efficiently guided me to what I needed so I could get back to work! Thank you so much!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
July 26, 2023
Très bon service d'aide pour lier Dsers à Aliexpress, agent disponible, attentif, patient, très professionnel, donne toutes les explications et les demarches nécessaires, encourage et édifie, bref, le meilleur que je souhaiterais rencontrer à toutes mes visites. Nous sommes arrivés à une très bonne fin, Merci Monsieur.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 26, 2023
I really recommend this app it has good costumer service, Wendy was very patient and helped me solve my problem.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 26, 2023
Olivia a parfaitement su réponde a mes attentes et de manière très réactive. Elle a fait preuve de compréhension et a parfaitement appliqué à la lettre ma requête. Super expérience !
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
July 25, 2023
always provides great help. Great service. Fast help and easy to communicate with and talk too. excellent
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 25, 2023
Amzing App, they respond so fast and easly explain the steps. I reccomend to everyone. Thanks to Wendy for helping me. Very kind
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
July 25, 2023
Raphael was very helpful and guided me through my problems quickly and easily! Good service and fast.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 24, 2023
The customer support was vety very good , this was my first time reaching out and Jully was very helpful and responded via chat super quick. Thank you for your for your help Jully
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
July 24, 2023
Jully was a great help. Had a lot of questions and Jully was able to answer all of them. Definitely recommend.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
May 31, 2024
Dear Rfimp, thank you for your very quick and great support with my issue, I really appreciate it. I found the order !!!! lol..... You was very nice and professional, very knowledgeable, many thanks
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 24, 2023
Very useful service. The order fulfilment process is smooth and simple, saves you a lot of time and confusion. DSers has an incredibly helpful live chat feature. I was assisted on the chat by Serein, who was able to solve my login issues, as well as help me clear up some problems with fulfilment. Great 5 star service.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 24, 2023
Una is incredible !!! Thanks for your great help. She helped me resolved all my issues very fast and kindly
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 24, 2023
Nouveau sur Dsers, j'ai eut un problème avec un import de produit. Alicia de Dsers a réussi à résoudre mon problème rapidement et j'ai pu avancer dans mon projet ! Merci ! :D
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
July 23, 2023
Muito bom atendimento. Resolveu rapidamente.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 23, 2023
Sylvia is very patience and knowledge. She is able to point me where to fix my problem. This app is easy to use and customer support Sylvia made my day!
Store
My Store
Using app
About 19 hours
July 23, 2023
I was having issue with email and login over Dsers. Sylivia really helped me in setting this email and took her time. She was really informative and helpful. Thanks for your service.
"Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team" "Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team" "Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team" "Hi there Your review is highly appreciated Thank you for sharing your great experience here! Your review will help us to optimize DSers. We hope to help more dropshippers grow their business. become forever more convenient and help you reach new heights. Thi will always be our top priority. DSers Team" "Hi, Welcome to the dropshipping business! Thank you so much for your review. We are glad to know that you like dropshipping with DSers and enjoy our customer service. We strive to provide our users with high-quality service to help them in every way we can. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team" "Hi there, Thank you for taking your time to leave this valuable review for us From this review, we could feel there are some aspects of our customer service to be improved Really appreciate your honest feedback here, we will continue improving our service for our users. Wish you could bloom your business DSers Team" "Hi there, Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience. Please share more details of your issues with our customer service team, we do want to help you out there Please contact our customer services team a by below methods Here is the email address & official messenger link of DSers customer service [email protected] https://www.messenger.com/t/DSersOfficial DSers Team"