All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 28, 2023

Isaak was great! Super helpful.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 27, 2023

I would like to commend Alice for her exceptional customer service. She displayed promptness, competence, professionalism, and courtesy throughout our interaction. Her quick response and thorough assistance left a lasting positive impression. Alice's dedication to providing top-notch service reflects highly on your organisation. Thank you for having such an outstanding team member.

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 27, 2023

Amazing app and couldn't ask for better service, Arwen has helped me out a lot! team of professionals.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 26, 2023

Store

PACK IT

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your rating. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 26, 2023

Fui muito bem atendida pelo Lucas no suporte do Dsers... Comprei uma mentoria de Dropshipping juntamente com uma loja pronta na Shopify. Recebi a loja mas não conseguia incluir produtos além dos poucos que já vierem nela, e o suporte da mentoria não resolveu meu problema. Eu tentei acessar de várias formas, mas estava com problemas para conseguir ver os produtos escolhidos no Aliexpress dentro do Dsers, não estava logando. Então, pelo suporte do Dsers foi sugerido criar uma nova conta no AE e conectar novamente com o Dsers. Isso funcionou. Agora sim!!! Posso continuar minha loja e vender muito!!! Obrigada.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 26, 2023

Lucas was very helpful and went trough everything what i asked very well!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 26, 2023

Amity was amazing and patient and answered all my questions and helped me with my problem

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 25, 2023

Alice was really helpful with the whole process. Alice exceeded the customer satisfaction. very helpful and nice . thank you Alice. great job

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 25, 2023

Excelente atendimento e suporte. Rapides e eficiência nos pedidos. Fui muito bem atendido por "Sherry". Muito obrigado Excellent service and support. Quick and efficient ordering. I was very well attended to by "Sherry". Thank you very much

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 25, 2023

extremely responsive customer service, my problem was solved in 5 minutes, incredible!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 25, 2023

Tiffany helped me solve my questions patiently, I feel the service of Dsers is very well. recommend it to everyone.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2023

Great app, very easy to use and the support received from Lucas was very fast and helpful!

Using app

5 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

June 21, 2025

Great app and outstanding support. Arwen helped me so patiently with all of my problems. I am grateful for it! I wish all customer service was this high level.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 23, 2023

Works well, some work-arounds for the free version but overall easy to use and any issues the live chat help is quick and solves the problem

Store

sanceo

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Sept. 23, 2023

I was having issues with my store and Una was very helpful. They were quick to help and figure out the issue, and they were able to explain it in detail when I wasn't understanding. I appreciate their patience and I recommend, their customer service is very great!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 22, 2023

Spike did an amazing job helping me through the dropshipping process. They were so patient and kind. It was much appreciated.

Using app

9 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 22, 2023

I had a problem and Isla (from support team) helped me and we solved the problem. Thanks!

Store

Stamny

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 22, 2023

The customer support is very good. I was helped by Via, she was great.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 21, 2023

I had a problem with my Dsers integration and Isak helped me very fast and kindly. I really appreciate the support and the service! <3

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 21, 2023

Sylvia was so great helping me out with my issues as i was just starting out. Super helpful!

Store

Disrea

Using app

2 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team