All reviews

Rating Breakdown

  • 5
    98% (5,112 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2023

Isak been amazing service! very commuicative and amazing customer service. One of the best seamless experiences I have ever encountered. Thank you Isak

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2023

ann was so helpful ! sorted my issue out very quickly . would highly recommend using this service if you are stuck

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 20, 2023

Sylvia helped me a lot with her explanation to map the products permanently, I hope I'll work with her again next time, thank you very much <3

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

May 19, 2023

Catalina was very helpful! Extremely fast response time (Less than 1 minute) and answered my questions clearly and promptly. Very professional. I suggest this app to anyone thinking about starting a dropshipping business.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2023

Raphael did a great job and was extremely helpful and patient walking me through the process in using the app and loading my product. Great job Raphael! Thanks so much!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2023

Recentemente tive problemas com meu fornecedor e Olívia me atendeu, ela foi totalmente prestativa e me ajudou em todas as minhas solicitações! Parabéns pelo seu trabalho, me ajudou muito!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2023

Lucy did a great job by helping me out, gave me options and solution. Super kind and quick support, thanks a lot

Store

Tarz

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2023

Ein Mitarbeiter des DSers Supports Namens Krytsal hat mich heute bei meinem großen Problem, das ich schon seit einigen Tagen habe, unterstützt! ich muss sagen, dass Krystal sofort verstanden hat wo mein Problem lag und mich dabei unterstützt hat das Problem zu lösen! Er hat immer direkt auf meine Belange geantwortet ohne mich warten zu lassen und war sehr kompetent mit seinen Hilfestellungen!!! Ich hoffe, dass ich beim nächsten mal, wenn ich ein Problem haben sollte wieder von Krystal betreut werde!!!! Vielen Dank für euren hilfreichen Support

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

June 7, 2025

Die Beratung mit Leah war sehr gut. Alles wurde perfekt zu meiner Zufriedenheit erfüllt.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 17, 2023

Chris was so very helpful to me and answered all my questions. I love the quick response time and the knowledgeable staff. Sure makes my job a lot easier!

Using app

27 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 17, 2023

Outstanding Support Experience with Minnie: Informative, Helpful, and Clear! I recently had the pleasure of interacting with Minnie, a support member who went above and beyond to assist me with multiple questions. I am delighted to share my exceptional experience and extend my heartfelt appreciation for her invaluable support. From the very first interaction, Minnie demonstrated a remarkable level of knowledge and expertise. Her ability to provide concise and informative responses to my inquiries was truly impressive. She not only answered my questions promptly but also took the time to ensure that I fully understood the solutions provided. Her clarity of explanation was remarkable and greatly facilitated my comprehension of the subject matter. Minnie's assistance was not only informative but also incredibly helpful. She attentively listened to my concerns and tailored her responses to address my specific needs. Her dedication to resolving my issues was evident in her thorough and detailed approach. No matter how complex the problem, Minnie remained patient and committed to finding the best possible solutions. Her willingness to go the extra mile was truly commendable and greatly contributed to the overall positive experience. Throughout our interactions, Minnie consistently displayed exceptional professionalism and a genuine desire to assist. Her friendly demeanor and approachability made it easy for me to communicate and seek clarification whenever necessary. Even when faced with challenging inquiries, she remained composed and never hesitated to offer guidance. I felt valued as a customer, and her outstanding customer service skills left a lasting impression. In conclusion, Minnie has proven to be an invaluable asset to the support team. Her informative, helpful, and clear support surpassed my expectations. I am truly grateful for her commitment to providing exceptional service and ensuring that my questions were addressed to my utmost satisfaction. I highly recommend Minnie to anyone in need of support, as she is undoubtedly a standout representative who epitomizes excellence in customer service. Thank you, Minnie, for your exceptional support and for making my experience a positive one. You are truly a credit to your organization, and I sincerely hope your dedication and outstanding service continue to be recognized.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 16, 2023

Ann provided me with all the guides and instructions to proceed and fix my issues on my shopify store. great support!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

May 12, 2023

It is a clean site with a flawless look, and someone without any technical background would definitely appreciate it...Best Customer Services

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 12, 2023

Tracy was super helpful and fixed the issue I had with a couple of orders within minutes! She rocks! Thank you!!

Store

Palomai

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 12, 2023

I had issues with some orders so I reached out to DSERs support. Una was very helpful and explained the process concisely. I would highly recommend Una or anyone in the support team if you have any doubts, as very friendly an supportive.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 12, 2023

J'ai eu un souci avec les mode de livraison que je n'arrivais pas à changer. J'ai fait 1h de recherche. En contactant DSERS en 5 min c'était réglé. Super réactif, il m'a aussi montré comment faire pour les prochaines fois! Très satisfaite!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 12, 2023

Lena, from customer support, helped me to resolve a problem. Very reactive support. App working well. I recommend!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 11, 2023

Okay, so I just tried out DSers-AliExpress Dropshipping for my biz and OMG, they are AMAZING! Ann, the customer service rep, was seriously the coolest. She had all the answers and even gave me some extra tips. The platform was so easy to use, like seriously easy. It was such a relief not to have to deal with a complicated interface. And importing products from AliExpress was a total breeze. I was able to source and import all my products straight into my store without any hassle. Now, I'm just waiting for my orders to ship, but honestly, I'm not even stressed about it. Based on my experience so far, I have full confidence that everything will go smoothly. If you're looking for a reliable and efficient dropshipping solution, I highly recommend DSers-AliExpress Dropshipping. They're the real deal!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Dec. 5, 2023

I had some road blocks on the supplier changing SKUs and lost connection to the products, the agent on the chat was very helpful sending screenshots and steps, problem fixed

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 10, 2023

Thank you so much ''Olivia ' for your help. Very much appreciated. Patient and very helpful showing me ; )

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team