All reviews

Rating Breakdown

  • 5
    98% (5,113 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2023

I have contacted Dsers twice today. I am a new seller and things started to go wrong. I was put through to assistance very fast and both times I was helped in full. I think their service was great and can't thank Isac and Selena enough for their time and patience in assisting me today. Thanks

Using app

15 days

Total reviews

6

Average rating

4.8

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 5, 2023

Catalina really helped fix my issue very fast. She was a pleasure to talk to, and had fixed my issue and showed me how to prevent it from happening again. Very fast support. Thanks once again

Store

narpuk

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 5, 2023

Very fast and competent support. Had the pleasure to be helped by Irene ....an absolute gem! Very happy with her support! Solved the problem within a minute!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 4, 2023

This app is really usefull and the chat support is quick and effective. i recommand it whitout a doubt

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 4, 2023

I've always been satisfied with Dsers customer service. Thanks Holly for this quick and efficient help !

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 4, 2023

I had an issue with an order and it took 5 minutes for Olivia to find it and help me to fix it. Really great service and very nice. thanks again :)

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 4, 2023

Eden was a great big help to me. She walked me through on what I needed and explain it to me to understand. I'm new to Shopify and Dser. Thank You again Eden.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 3, 2023

thanks lucy you were great!!! i had an issue with the currency and she helped me to fix it and now it works perfect :)

Using app

8 months

Total reviews

12

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 30, 2023

I am really satisfied with the service provided .Thank you Lucas for your kind and precious support. Kind regards

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 31, 2023

I had the pleasure of working with Emma, and I must say, she provided exceptional assistance that exceeded all expectations. From the moment I reached out for help, Emma's professionalism and genuine desire to assist were evident. She sorted my problem within minutes ... Thank you so much for help Emma

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 31, 2023

Love DSers. The customer service is amazing, fast, and friendly. Very pleased. Once you learn how to use it, it is wonderful.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 30, 2023

Merci Tony!!! Explications claires et nettes! Réponse ultra rapide en plus! Pas besoin de faire attendre ma cliente. Merciii

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 29, 2023

Tiffany was extremely knowledgeable and helpful with my issue and took the time to make sure it was resolved. An excellent example of what customer service should be! She represented her company well, excellent service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 29, 2023

Super service client, merci beaucoup Lena pour votre accompagnement, vous m'avez été d'une grande aide

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 29, 2023

Krystal is a super Customer Service personnel. I love the fact that I was attended to quickly and professionally, and all my concerns were resolved.

Using app

7 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 28, 2023

Thank you so much Eden. DSer is amazing because of support like Eden, patient, precise, kind and compassionate. You cannot go wrong with them :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 26, 2023

Customer Support Member Zoe helped us solving a problem within 2 minutes. Very good support. If you have a problem they will help you solving it fast.

Store

HiBuy

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 26, 2023

Support of the app is very kind, Sylvia really helped me with my product imports and Admitad connection. The app itself works very smoothly.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 25, 2023

Olivia was very helpful. She directly answered my questions, shared screenshots, and explanations were clear and concise...just the way I like it. Thank you Olivia!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 25, 2023

Du bist wirklich schnell, sympathisch und efficient!! Ich kann mir vorstellen mit dir auf längere Sicht zusammen zu arbeiten!! Vielen lieben Dank

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team