All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2023

Ich bin sehr zu frieden mit ihrem Kundenservic zu frieden sehr gut erklärt und sich zeit genommen. hat mich gefreut hier im support zu kommen bei so einem lieben support wenn ich genen könnte 5 Sterne Danke nochmals

Store

Miseru

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2023

Jenny assisted me with the issue I was having in my Dsers account being unbound to my aliexpress account. She helped me to successfully fix the issue so that I can get my orders out. She was clear and concise in her directions.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 1, 2023

I contacted Dsers on Messenger to activate my Admitad account. I am more than satisfied with "Via" who assisted me in this process. Super-fast response and service activated very quickly, even on a Saturday. I'll do it again

Store

Amaccas

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 30, 2023

I spent days trying to fix an issue with my ordering that Isak had fixed in just a few minutes. What a relief...and great to have at 11pm! They are working when i'm working :) A+

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 30, 2023

The customer service at DSers was great, they answered my questions right away and walked me through order fulfillment.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 30, 2023

I was helped this morning by Minnie and she was wonderful. Super fast service that fixed my problem. Thanks Minnie.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 29, 2023

Holly was great!!! She helped answering all my questions very quickly. That was very helpful. Thanks!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 28, 2023

Dear Sherry from DSers support team, I am writing to express my utmost gratitude for the excellent service that you have provided me with today. Your prompt and helpful response has made managing my online store a lot easier and more efficient. Your suggestion on using the Pricing rule on DSers>Setting to set up a suitable pricing rule to ensure a satisfactory profit from each item was an insightful gem. Although I was hoping to edit the description and images of my products in bulk, I appreciate your honesty and quick clarification on the matter. Your professional demeanor, coupled with your friendly approach, has made for a delightful customer service experience. I can confidently say that I am thoroughly satisfied with your service and the DSers platform. Thank you for going above and beyond to answer my queries with such precision and attentiveness. I have no hesitation in recommending DSers to anyone who wishes to embark on AliExpress dropshipping. With appreciation, Daniel

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 28, 2023

I spoke with "Olivia" from DSERS support I've never seen anyone as professional as her, patient, quick with clear pictures explaining everything in detail, I even felt boring, but she made me feel so good that I had to write this about, I wish Olivia would work for me xD

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 23, 2023

good and quick supporting, i liked that with this support ajent

Using app

6 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 26, 2023

Minnie solved my problem easily and efficiently with easy to understand screen shots. Thanks for your help!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 26, 2023

I've been using DSers for quite sometime and they are really smooth to integrate products from Aliexpress to Shopify. Customer service is suberp! Special thanks to Una for very excellent customer service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 26, 2023

servizio formidabile e ti aiutano a risolvere subito i problemi,ho parlato con un ragazzo davvero disponibile.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 26, 2023

I had a fantastic experience with Dsers, and I want to give a special shoutout to Raphael for his exceptional assistance. Raphael's responsiveness and quick communication were remarkable. Within minutes of reaching out with my inquiry, he provided me with the help I needed. I appreciate his efficiency and expertise in resolving my concerns. Dsers and their dedicated employee Raphael truly exceeded my expectations. Highly recommended!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 25, 2023

Lily was really helpful. Solved my problem in minutes and tried her best to understand what was going wrong. She's an amazing assistant. Thanks, Lily!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 25, 2023

I have to say that dsers customer service is incredible. I came across Kylie and she totally did the remapping work for me, she solved all the problems quickly and efficiently. Thank you very much Kylie !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2023

Their customer service is the best! So fast, so kind. Olivia always has the speediest response! I've never had to wait more than five. minutes to get a response from a real person!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2023

i am really satisfied, i got help quickly and amazingly, help team were very kind, they helped me to resulve my issue with a lof of screenshot.

Store

KAYDYA

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2023

The customer support is really good! You can ask anything and within 3 min you have the answer to all your problems. Neva helpt me and it was perfect! Dsers itself is also a really good platform for product fulfilment!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2023

Many thanks for the fast reply and the help from DSers support Mr. Raphael. Very good and easy app for dropshipping.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team