All reviews

Rating Breakdown

  • 5
    98% (5,110 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,168)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2023

Emma helped me with my Dsers problems in just few mins, otherwise i will probably spend many days to try to know the answer! , so kind and helpful, very professional , really the best service , 5 star !!! I really recommend Dsers, one of the best app!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 19, 2023

The support person that helped me ( Lucy)did an amazing job! She was very patient and walked me through everything that I needed and I was able to resolve the problem and learn how to work Dser better. 6 stars for her

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 18, 2023

Jenny was so helpful and understanding talking me through the process. I've just started my company so still understanding all the processes, she was very helpful!

Using app

11 days

Total reviews

5

Average rating

4.2

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 17, 2023

I had a fantastic experience with Eden! From the moment I reached out for help, Eden was attentive and professional, making sure all of my concerns were addressed in a timely and efficient manner. Her friendly demeanor and expert knowledge made for a truly exceptional customer service experience. I highly recommend Eden to anyone looking for top-notch customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 17, 2023

Good app, excellent customer service from Aurora. Thanks. Looking forward to creating my online store with them.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 16, 2023

Foi perfeita a Chris, tirou todas as minhas dúvidas! Atendimento muito rápido, muito atenciosa, estava preocupado e prontamente a Chris me esclareceu, estou começando e muito importante esse tipo de atendimento, nota 10!

Store

riquest

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 15, 2023

Excellent service via chat. Had an issue rolling back the order, was dealt with swiftly and efficiently. Clear explanation for the next steps. Super helpful staff. Perfect.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 14, 2023

Via was a excellent support also provided great customer service! I love this app so much and I highly recommend !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 14, 2023

So far so good. I just signed up for an account and customer service was quick to resolve my issue. I am impressed so far.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 14, 2023

Très bon service clientèle, Chris a répondu à ma demande de manière super efficace, je le remercie beaucoup pour son service !

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 14, 2023

Olivia me atendeu de uma forma incrivel estou mega feliz de conseguir incluir produto com ajuda dela nota 10000000000000000000000000 gratidão por tanta atenção e eficiencia

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 13, 2023

Neva was great in support, helped me and was extremely patient! Would certainly recommend with such a great support team.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 26, 2023

Joy was great, I got help with everything I needed. I appreciate her patience and explaining everything to me. Thank you Joy.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

3 / 5 Share

Feb. 11, 2023

Installed free plan to check. App is slow to response to any command like delete a product. Also, This plan does not have price automation, so I am not sure about speed of price changes on my website.

Using app

4 months

Total reviews

7

Average rating

2.6

Developer Reply

Hi there Thank you so much for taking time to write this feedabck to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

June 12, 2023

Neva me atendeu super bem, foi ágil e direta ao ponto, resolveu meu problema rapidinho! Super recomendo

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 8, 2023

Fick ett enormt bra och snabbt bemötande av krystal, extremt nöjd! Hade fråga om order och då fick jag snabbt och bra bemötande med bildstöd för hur jag skulle gå tillväga.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 7, 2023

Very happy with app!! Victoria has been amazing with helping me set up my store. She is patient and understanding!! 5 stars!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 7, 2023

Très bonne communication j'ai plus régler mon soucis rapidement. Service plus que validé. magnifique 10/10

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 7, 2023

El servicio al cliente es realmente rápido y efectivo, Victoria solucionó mi problema en menos de 2 minutos!!

Using app

About 1 hour

Total reviews

6

Average rating

4.8

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 7, 2023

I got great support from Jessica, she was very kind and quick to respond. She helped me with all the problems I had. I highly recommend this service !!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team