All reviews

Rating Breakdown

  • 5
    98% (5,112 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 2, 2023

Ann, nous a répondu rapidement. nous avons été très satisfait de son service. Le problème a été résolu dans la même journée, merci!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 1, 2023

very good, the customer service is great, Via help me to resolve a big issue, thank you very much. have a nice day

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 1, 2023

Dsers saves me so much time with processing orders. The live chat help is always fast and I spoke to Bruna who really helped me and provided screenshots to help. Great customer service when needed.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2023

Jessica provided fast, superb service! Once I explained my issue, she quickly walked me through the steps (included screenshots) to resolve it.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2023

Excellent service, j'avais un souci pour ma première commande et Raphaël a su me guidé et a résolu mon problème. Vraiment un grand merci a lui :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2023

Service client parfait! Encore un grand merci à Lena et sa réactivité pour régler mon problème!

Store

Gottti

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 28, 2023

Ótimo suporte e atendimento!, não me deixaram na mão, ajudam muito! na hora que mais precisava ele me ajudaram muito, continuem assim!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Feb. 28, 2023

Dsers is a very good application to manage AliExpress orders. Villanelle helped me via Messenger, thank you.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 27, 2023

Service client rapide et efficace, toujours eu les réponses à mes questions. Une version mobile en app serait top

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 26, 2023

It's fantastic! And the support team is very co-operative undoubtedly. May DSers as well as the team progress day by day & keep helping us the way they are doing. All the best! :)

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 25, 2023

thank you neva you where very helpful and solved my ordering problem out and it was really easy working with you.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 25, 2023

Excellent customer service. Zoe provided clear and concise information with step by step directions. I would want to work with Zoe again.

Store

Drop 17

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 25, 2023

I am enjoying DSers and was happy enough to work with several members of the customer service, who all took time to explain in details and pics how to synchronize an order that was listed elsewhere. Krystal explained what I had to do step by step and I finally succeeded in doing it thanks to her help!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 24, 2023

I have been helped very well bij Jenny. The message responze is amazingly fast. Very good help. Wil connact in future if needed.

Store

Lussa

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 24, 2023

A very convenient app, it would be even better if the Chinese language can be added. The customer service is very professional and the service attitude is also very good, I am very satisfied.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 23, 2023

Sylvia was fantastic and helped me fix an issue with my Shipping Method. Very thorough and very kind providing great information to solve this issue quickly, thanks Sylvia!!

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 23, 2023

I was stressed out worrying about my order that was incorrectly placed and contacted customer service. Sylvia was very helpful and assisted me in finding my order on & syncing it so it can ship! I am very happy & satisfied with the quick and excellent level of customer service that was given to me!!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 22, 2023

Acknowledge the high level of customer service quality received. Thank you for your help in resolving a very technically challenging issue. Your attitude towards your work is on an entirely different level. Good going! I am sure you are a valuable member of your customer service team. Very good of you to stay on the chat so patiently to help me with the problems.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 22, 2023

Via is exceptional! Great Service and Support! Fast and Courteous! providing step-by-step instructions with screenshots. Amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 22, 2023

Very fast and competent support team, much appreciated, along with the best drop app to manage orders.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team