All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2023

Jully was a great help. Had a lot of questions and Jully was able to answer all of them. Definitely recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

May 31, 2024

Dear Rfimp, thank you for your very quick and great support with my issue, I really appreciate it. I found the order !!!! lol..... You was very nice and professional, very knowledgeable, many thanks

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 24, 2023

Very useful service. The order fulfilment process is smooth and simple, saves you a lot of time and confusion. DSers has an incredibly helpful live chat feature. I was assisted on the chat by Serein, who was able to solve my login issues, as well as help me clear up some problems with fulfilment. Great 5 star service.

Store

BuyRite

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 24, 2023

Una is incredible !!! Thanks for your great help. She helped me resolved all my issues very fast and kindly

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 24, 2023

Nouveau sur Dsers, j'ai eut un problème avec un import de produit. Alicia de Dsers a réussi à résoudre mon problème rapidement et j'ai pu avancer dans mon projet ! Merci ! :D

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 23, 2023

Muito bom atendimento. Resolveu rapidamente.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 23, 2023

Sylvia is very patience and knowledge. She is able to point me where to fix my problem. This app is easy to use and customer support Sylvia made my day!

Store

My Store

Using app

About 19 hours

5 / 5 Share

July 23, 2023

I was having issue with email and login over Dsers. Sylivia really helped me in setting this email and took her time. She was really informative and helpful. Thanks for your service.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

"Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team" "Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team" "Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team" "Hi there Your review is highly appreciated Thank you for sharing your great experience here! Your review will help us to optimize DSers. We hope to help more dropshippers grow their business. become forever more convenient and help you reach new heights. Thi will always be our top priority. DSers Team" "Hi, Welcome to the dropshipping business! Thank you so much for your review. We are glad to know that you like dropshipping with DSers and enjoy our customer service. We strive to provide our users with high-quality service to help them in every way we can. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team" "Hi there, Thank you for taking your time to leave this valuable review for us From this review, we could feel there are some aspects of our customer service to be improved Really appreciate your honest feedback here, we will continue improving our service for our users. Wish you could bloom your business DSers Team" "Hi there, Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience. Please share more details of your issues with our customer service team, we do want to help you out there Please contact our customer services team a by below methods Here is the email address & official messenger link of DSers customer service [email protected] https://www.messenger.com/t/DSersOfficial DSers Team"

5 / 5 Share

July 23, 2023

Tracy was quick to respond and provided excellent direction to an issue that I had regarding shipping settings on my store. The screenshots she provided during the chat were very helpful. I had already spent a few hours trying to solve the issue myself when I should have tried the chat first. Amazing service!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 23, 2023

i love using Dsers. , this app made my life so much easier with dropship for aliexpress. today i needed some assistance i contacted the support and RALLA was assisting me , kind person and really helped me to solve my problem. Thank you so much , highly recommend it

Store

ZipNip

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

July 23, 2023

Great app, easy to use, there is nothing complicated about it, and the live chat support atr very friendly and very patient and helpfull!!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 22, 2023

I had an issue with an order and the support team member was very knowledgeable and resolved the issues quickly and order has been processed :) Thanks!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 22, 2023

It was a pleasure dealing with Tracy. My concerns were immediately taken care of in a very pleasant manner. Thank you Tracy!!

Store

777tech

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 22, 2023

Super. Je recommande. Merci à Minnie pour son accompagnement et sa gentillesse. Un service client 5 étoiles !

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 19, 2023

Wendy was extremely helpful in resolving my issue quickly and with clear instructions at a time I had to act quickly. Thank you.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2023

Isla was so helpful and efficient and went the extra mile to help me in more ways than I expected or asked for.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2023

Great app. The best one for dropshipping easily. And great service if you need help! Thanks Selena !

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2023

Amazing tool and amazing support! Been using them for many years and never let us down. Great team!!

Store

ZuZu.ch

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2023

Thank you, Isak for the support. DSers is easy to use, import products or manage tasks daily. I hope with new updates in the future everyone can be benefited.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2023

Dsers is the best, there is no question; the customer service responds promptly and very helpful.

Using app

10 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team