All reviews

Rating Breakdown

  • 5
    98% (5,110 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,168)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2023

Mia is the best. I had a technical issue of which was resolved in no time. Answered all of my questions

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 30, 2023

I reached out to Dsers and got in contact with Chris who answered my questions so promptly, he was so clear with the directions and answers. Very helpful and respectful.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 30, 2023

Zoe was fantastic in her service. It doesn't take long to respond and answered all my questions in a simple and professional way. Thank you very much, zoe

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 29, 2023

super helpful. professional support team with quick responses. special thanks to Neva for her outstanding support.

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 28, 2023

I had a problem with one of my orders not showing up as an open order, so I wasn't able to order it. I contacted DSers. through messenger and Via responded. She was very helpful and very efficient. She found out the mapping wasn't in place as it should have been. That is something would have taken me quite a while to figure out and she had it fixed in matter of minutes. Customer support is very good with DSers and Via was great today!

Using app

9 months

Total reviews

6

Average rating

4.7

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 28, 2023

Excellent, prompt, helpful and friendly! Thank you, Nephele for all your help! I am always happy with the level of service received.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 27, 2023

merci à Tracy pour sa patience et son aide, elle a été à l'écoute et m'a donné rapidement des solutions à mes problèmes. Service au top

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 26, 2023

Tracy provided prompt and efficient service and resolved my problem very well, thank you very much , perfecto!!!

Store

tourin

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 25, 2023

Que atendimento rápido e direto. Tive um problema para processar um pedido e fui atendido pela Zoe. Foi me passado todas as informações para resolver o meu problema e também o que eu poderia fazer para evitar esse mesmo problema no futuro. Muito obrigado resolvi o problema e sai satisfeito com atendimento nota 10.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

1 / 5 Share

Jan. 7, 2025

Renovou automático essa merda

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 23, 2023

Merci "Raphael" pour votre aide c'était rapide et un plaisir vous avez bien réagi en vous contactant.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 22, 2023

This is such an amazing app. Tiffany is such an awesome person, she was able to help me with some of the issues I was having. Everything was all handled at the end! Thank You

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 20, 2023

Thanks very much to Stephanie for her help. I just received my first order and I was not sure how the payment process went. She walked me through the process which will make it easier for the next order.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 20, 2023

Excellent support from Lucy with all my questions, highly recommended, great service provided and resolved my issues.

Store

sage

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 19, 2023

Very good help from Raphael today. Very good at guiding me step by step on how to process an order.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 18, 2023

Zoe was amazing with helping and walking me through how to process my orders! She was super helpful, patient, and went above and beyond to make my customers receive their orders.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 18, 2023

Via was very helpfull in answering all my questions, regarding an order i tried to fulfill today..... had the right answers to all my questions.

Using app

9 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 18, 2023

I was very satisfied with the customer service! Lena just a magician! Hope she will help me always in any aspects of my life

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 18, 2023

Great and speedy help service from Aurora. Thank you so much. My online store products were showing in USD when I wanted ZAR. So now I need to deal with delivery zone; Aurora gave me help on how to do it already so I'll try that and if I struggle I can always text back. Thank you thank you. We also tested with a product and everything is now reflecting in my desired currency.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 18, 2023

I love the support especially the agent Olivia she was really helpful and helped me setup everything in minutes. 5 Stars from my side

Using app

29 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team