All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 29, 2023

Krystal is a super Customer Service personnel. I love the fact that I was attended to quickly and professionally, and all my concerns were resolved.

Using app

7 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 28, 2023

Thank you so much Eden. DSer is amazing because of support like Eden, patient, precise, kind and compassionate. You cannot go wrong with them :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 26, 2023

Customer Support Member Zoe helped us solving a problem within 2 minutes. Very good support. If you have a problem they will help you solving it fast.

Store

HiBuy

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 26, 2023

Support of the app is very kind, Sylvia really helped me with my product imports and Admitad connection. The app itself works very smoothly.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 25, 2023

Olivia was very helpful. She directly answered my questions, shared screenshots, and explanations were clear and concise...just the way I like it. Thank you Olivia!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 25, 2023

Du bist wirklich schnell, sympathisch und efficient!! Ich kann mir vorstellen mit dir auf längere Sicht zusammen zu arbeiten!! Vielen lieben Dank

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 24, 2023

Satisfait du support client " NEVA ", à répondu a toutes mes questions rapidement et avec précision, je recommande !

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 24, 2023

Neva was so great and helpful in getting me through my first order! Great customer support and ready to find a solution for all of my questions. Thank you!

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 24, 2023

Lucy was such a relief today. She walked me through all the steps easily. If I have an issue again, I hope I get Lucy

Using app

9 months

Total reviews

14

Average rating

4.5

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 22, 2023

Amazing experience! Stepped me through until my problem was resolved! Nothing seemed like too much trouble! Only suggestion would be for the helper to remote to my computer so I didn't have to keep taking screen shots each step of the way.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 22, 2023

Thanks to Emma for sending me a link to set up my Admitad account and for helping me set up the affiliate tab on DSers. Great service !

Store

Atmorus

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 22, 2023

Nephele has been of great help in live support! Didn't encounter any issues except to remove an old store I stopped using. Good app

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 22, 2023

Isak been amazing service! very commuicative and amazing customer service. One of the best seamless experiences I have ever encountered. Thank you Isak

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 21, 2023

ann was so helpful ! sorted my issue out very quickly . would highly recommend using this service if you are stuck

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 20, 2023

Sylvia helped me a lot with her explanation to map the products permanently, I hope I'll work with her again next time, thank you very much <3

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

May 19, 2023

Catalina was very helpful! Extremely fast response time (Less than 1 minute) and answered my questions clearly and promptly. Very professional. I suggest this app to anyone thinking about starting a dropshipping business.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2023

Recentemente tive problemas com meu fornecedor e Olívia me atendeu, ela foi totalmente prestativa e me ajudou em todas as minhas solicitações! Parabéns pelo seu trabalho, me ajudou muito!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 19, 2023

Ein Mitarbeiter des DSers Supports Namens Krytsal hat mich heute bei meinem großen Problem, das ich schon seit einigen Tagen habe, unterstützt! ich muss sagen, dass Krystal sofort verstanden hat wo mein Problem lag und mich dabei unterstützt hat das Problem zu lösen! Er hat immer direkt auf meine Belange geantwortet ohne mich warten zu lassen und war sehr kompetent mit seinen Hilfestellungen!!! Ich hoffe, dass ich beim nächsten mal, wenn ich ein Problem haben sollte wieder von Krystal betreut werde!!!! Vielen Dank für euren hilfreichen Support

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

June 7, 2025

Die Beratung mit Leah war sehr gut. Alles wurde perfekt zu meiner Zufriedenheit erfüllt.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 17, 2023

Chris was so very helpful to me and answered all my questions. I love the quick response time and the knowledgeable staff. Sure makes my job a lot easier!

Using app

27 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team