DSers‑AliExpress Dropshipping
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Rating
4.9
feedback
5,402
chart
#867
All reviews
Review RSS Feed
May 17, 2023
Outstanding Support Experience with Minnie: Informative, Helpful, and Clear! I recently had the pleasure of interacting with Minnie, a support member who went above and beyond to assist me with multiple questions. I am delighted to share my exceptional experience and extend my heartfelt appreciation for her invaluable support. From the very first interaction, Minnie demonstrated a remarkable level of knowledge and expertise. Her ability to provide concise and informative responses to my inquiries was truly impressive. She not only answered my questions promptly but also took the time to ensure that I fully understood the solutions provided. Her clarity of explanation was remarkable and greatly facilitated my comprehension of the subject matter. Minnie's assistance was not only informative but also incredibly helpful. She attentively listened to my concerns and tailored her responses to address my specific needs. Her dedication to resolving my issues was evident in her thorough and detailed approach. No matter how complex the problem, Minnie remained patient and committed to finding the best possible solutions. Her willingness to go the extra mile was truly commendable and greatly contributed to the overall positive experience. Throughout our interactions, Minnie consistently displayed exceptional professionalism and a genuine desire to assist. Her friendly demeanor and approachability made it easy for me to communicate and seek clarification whenever necessary. Even when faced with challenging inquiries, she remained composed and never hesitated to offer guidance. I felt valued as a customer, and her outstanding customer service skills left a lasting impression. In conclusion, Minnie has proven to be an invaluable asset to the support team. Her informative, helpful, and clear support surpassed my expectations. I am truly grateful for her commitment to providing exceptional service and ensuring that my questions were addressed to my utmost satisfaction. I highly recommend Minnie to anyone in need of support, as she is undoubtedly a standout representative who epitomizes excellence in customer service. Thank you, Minnie, for your exceptional support and for making my experience a positive one. You are truly a credit to your organization, and I sincerely hope your dedication and outstanding service continue to be recognized.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
May 16, 2023
Ann provided me with all the guides and instructions to proceed and fix my issues on my shopify store. great support!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
May 12, 2023
It is a clean site with a flawless look, and someone without any technical background would definitely appreciate it...Best Customer Services
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 12, 2023
Tracy was super helpful and fixed the issue I had with a couple of orders within minutes! She rocks! Thank you!!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
May 12, 2023
J'ai eu un souci avec les mode de livraison que je n'arrivais pas à changer. J'ai fait 1h de recherche. En contactant DSERS en 5 min c'était réglé. Super réactif, il m'a aussi montré comment faire pour les prochaines fois! Très satisfaite!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
May 12, 2023
Lena, from customer support, helped me to resolve a problem. Very reactive support. App working well. I recommend!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Dec. 5, 2023
I had some road blocks on the supplier changing SKUs and lost connection to the products, the agent on the chat was very helpful sending screenshots and steps, problem fixed
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
May 10, 2023
Thank you so much ''Olivia ' for your help. Very much appreciated. Patient and very helpful showing me ; )
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
May 10, 2023
Excelente suporte da Lucy. Extrema paciência e eficácia nas respostas às minhas inúmeras dúvidas! Foram cruciais o esclarecimento dados!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 10, 2023
Incredible service from Krystal. She was able to solve my problem in a very short time, thank you very much for the help :)
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 9, 2023
Isak answered my question and solved my problem faster than I could refresh my page. perfect help. I would say this is a great app so far.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 9, 2023
thanks you for lucy for the good help support , you're the best . help me to found all the mistake i have
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
May 7, 2023
Very good and efficient advice! I needed help with setting up my orders and all questions were answered very rapidly!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 7, 2023
Irene was very nice and could help me.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 7, 2023
Via from the help team is very quick & responsive. I had some problems with initial settings but they all were quickly resolved.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 7, 2023
Je n'ai pas l'habitude de donner des avis, mais pour être honnête, je voulais vraiment prendre le temps de vous remercier très chaleureusement, car je suis très satisfaite du service client DSers de "Neva". Après une mauvaise manipulation sur mon site de commerce électronique, j'ai contacté le service clientèle et après quelques minutes, ils m'ont sorti d'une très mauvaise situation. Ils méritent plus que 5 étoiles. Vraiment un GRAND MERCI ! I don't usually give reviews, but to be honest, I really wanted to take the time and thank you very highly, because I am very satisfied with the DSers customer service of "Neva". After a bad manipulation on my e-commerce site, I contacted the customer service and after a few minutes they got me out of a very bad situation. They deserve more than 5 stars. Really a BIG THANK YOU !
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 5, 2023
Merci à Una pour ce support de qualité ! Problème résolu avec succes ! 5 étoiles pour cette belle application de drop :)
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
May 4, 2023
J'ai sollicité Isak pour une tâche à effectuer entre DSers et aliexpress et il m'a beaucoup aidé. Merci beaucoup Isak pour votre aide :)
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
May 4, 2023
I needed help with some information and I was promptly assisted, excellent app, great service team, especially Olivia, who was my attendant, sweet, thank you.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
May 4, 2023
I am very satisfied with Dsers support done by Villanelle. This is a adorable person, professional and kind. I am very happy with Dsers, I feel that I can count on them and this for me is gold!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team