DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,402
chart
#867
All reviews
Review RSS Feed
April 23, 2023
Via (customer service rep) from DSERS, was very helpful. She helped me resolve all my issues. Super impressed and happy to have had her help me. 10/10.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
April 23, 2023
I had a problem with placing an order and I reached out to DSers support and they responded within seconds via messenger. Myra, the support agent was quick to resolve the matter and was very responsive and pleasant to deal with. Thanks again Myra
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
April 22, 2023
Only used this for a few hours this far, but i dont think alot will change later on At first glance this app is very easy to navigate, add price so they fit ur local currency and import items from alibaba.. I have looked on alot of other apps but ended out with this one, after a bad experience with another app Very positive over the free version, im 100% sure i will be a customer if i can deliver on the sales :)
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 22, 2023
È uma solução incrível, gosto das funcionalidades, da interface, além de ter um suporte muito atencioso e solícitos para resolver qualquer questão, realmente recomendo!!!!!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 22, 2023
Un très grand merci à Barrett !! Qui a été efficace, rapide, et a su comprendre et résoudre mon rapidement! Merci beaucoup!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
April 22, 2023
Thanks Myra your quick response and your help in full! Appreciate you patient and every step to lead me understand the issue.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
April 21, 2023
I had my questions answered at a very fast pace. My situation was handled. and i recommend. Tracy helped me out a lot. thanks again
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 20, 2023
Joy was an amazing help. Quick and knowledgeable of my exact issue! Would highly recommend her and this app
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 20, 2023
I had trouble placing an order and Jessica was quick to respond and fast with fixing the issue. Jessica went above and beyond to make it right.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 18, 2023
Awesome service! 10 stars! Thank you for resetting my password for me. Keep up the great work. Awesome service! 10 stars! Thank you for resetting my password for me. Keep up the great work.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 18, 2023
The app is easy to use, and it makes my experience very smooth. Customer service is also very fast to respond. Sherry in Customer service was awesome and answered me right away and efficiently. Thank you!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 17, 2023
Betreffend einer verspäteten Lieferung habe ich mich beim Dsers Support gemolden. Und Emma hat mich innert kürzester Zeit sehr gut weitergeholfen. Für diesen raschen und professionellen Support möchte ich mich bei dem Dsers Support speziell bei Emma dafür bedanken.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
April 16, 2023
Great app and help from Raphael and Una! They answer almost immediately and have been able to solve all the issues I've had.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 16, 2023
Ann from Dsers was very helpful in trying to troubleshoot some syncing errors for my Shopify store. Thought I could connect two stores- later to find out I could not. Also helped me with placing an order. I really appreciated it. Thank you
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 16, 2023
Cette appli et juste top ! Elle permet de faire tellement de chose si facilement que s'en est impressionnant ! J'ai eu un petit souci au niveau de la synchronisation des commandes entre ma boutique et Dsers et le SAV est juste magnifique. J'ai eu une réponse à mon problème en 5 min grâce Bruna, la personne que j'ai eu par Messenger ! Je recommande totalement.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
April 16, 2023
The representative Nephele was so patient and walked me through the entire process. I am new and learning and there was no judgement only kindness from Nephele.
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
April 15, 2023
I was having trouble with a little thing, and Zoe helped me a lot. Thank you very much for her quick interactivity
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
April 15, 2023
grazie a Bruna per il supporto dato . E stata molto competente e veloce. avevo un problema di mappatura dei prodotti , e Bruna mi ha dato una mano a risolvere il tutto. posso dire di essere sodisfatto per la professionalità e la velocità con la quale ho potuto ripartire a lavorare . per qui ogni qualvolta sorgerà qualche problema son sicuro che sarò supportato molto bene da questi ragazzi di dsers
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
April 14, 2023
I wanted to express my gratitude to your support team for their great help in solving my problem. Thanks to their quick and efficient assistance, I was able to solve my problem and fully enjoy your application. I was impressed with the responsiveness of your support team. When I contacted DSERS helpdesk, I received a quick and friendly response. The support agent I had was very knowledgeable and quickly understood my problem. He walked me through the steps necessary to solve it, providing me with clear and detailed explanations.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
April 14, 2023
Jenny was super amazing and helpful. She helps me fulfill my first order on Dsers. I was panicking when the order got declined on Shopify. She was like no worries the order will automatically be fulfilled on Shopify once the tracking number is generated. Thanks
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team