All reviews

Rating Breakdown

  • 5
    98% (5,112 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,170)
Review RSS Feed Review RSS Feed

4 / 5 Share

Oct. 3, 2022

Issues with the app I needed support on were for importing product lists from AliExpress which it will not do as a complete list but only 1 at a time. Without getting the product to Shopify I’m in tough shape but I got some work around. There also is a push to FSer button Crome extension to push products that only works on PC’s but not iPads using Chrome. They need to work on this!!! As to support… We all need help and support in our lives when encountering new things and new processes and I am pleased to report that I’ve received both from Shopify Support gently guiding my journey between AliExpress, DSer, and Shopify as each piece connects and changes in one can affect the other. My chat support agent was Eden who was both extremely knowledgeable and best of all patient with me to a fault. Giving credit where it is due… If you happen to get Eden when you need support you are in great hands!

Using app

4 months

Total reviews

5

Average rating

4.4

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 2, 2022

excellent customer service. I love it so much. Customer support is very knowledgeble. Keep up the great work

Using app

About 2 years

Total reviews

28

Average rating

3.5

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 1, 2022

muito bom app,o melhor que já usei para processamento de pedido, recomendo de olhos fechado, atendimento muito bom.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 1, 2022

C'est une application très complète et le support est extra ! En moins de deux j'ai pu résoudre mon problème.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 1, 2022

Eden was a huge help for me. He got all my problems solved! Awesome customer service! If anyone gets Eden as your helper, than you are a lucky one!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 30, 2022

Helen is very resouceful and helpful in solving the critical aspects of setting the product price of my store. Expaining the details, steps, and examples how it should be done. I am grateful for her patience and commitment in her work

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 30, 2022

Olivia a su répondre à mes attentes et elle a pu résoudre les problèmes en me fournissant les bonnes solutions.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 28, 2022

Jessica was very detailed in her response and quick to assist me and answer my questions. Very helpful and knowledgeable.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 28, 2022

J'avais un problème , je ne savais plus qu'elle mail je suis connecté. J'ai contacté sur Messenger Dsers. Zoé a directement répondu à mon message et réglé mon problème rapidement. Bravo, j'ai été agréablement surprise

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 28, 2022

Jenny was amazing to help with our products. So fast and responsive and helped the best. She is great!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 28, 2022

DSers customer support is super helpful and responds right away! I like all the features on the app as well!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 28, 2022

Precisei de ajuda para fazer meu primeiro pedido. Tudo é novo e as coisas mais simples, podem parecer complicadas para uma pessoa iniciante. Mas a atendente Mia, pacientemente me ajudou muito a dar o "próximo passo". Este próximo passo pode ter certeza, salvou o meu dia!!! Gratidão Mia! E obrigada Dsers pelo rápido e excelente atendimento!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 28, 2022

great service and support, Eden was able to help me with some issues logging into my account. very fast and efficient

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 28, 2022

Great application that has some interesting features. I was able to synchronize several stores allowing me to manage them more easily.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 28, 2022

24/7 support, and the advisors and really helpful. I would recommend DSER to new businesses. 10/10 for me.

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 26, 2022

The Customer Service is prompt and efficient, Jessica was understanding, patient, and informative. I'm very pleased with the app. Overall my experience with DSers has been great. The chrome extension is great. 10/10 recommend.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

4 / 5 Share

Sept. 26, 2022

Thank you for the service jessica. She was very helpful in answering all my questions accurately. Thank you

Using app

8 months

Total reviews

6

Average rating

4.2

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 26, 2022

Jessica was very quick to respond and the information she gave me resolved my issue i was very satisfied thank you jessica

Store

Rere307

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 26, 2022

The application is really good. I recommend it for all stores because it is free and easy to use. Thank you Joey! =).

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 24, 2022

Excellent SAV, on obtient des réponses très rapidement et l'aide apportée est de qualité ! Un grand merci à vous !

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team