DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,226
chart
#691
All reviews
Review RSS Feed
Sept. 22, 2022
Me gusto la atención del soporte del equipo Dserd, Gracias a victoria por su amabilidad de guiarme para dar solución sobre mi pedido desde Shipify hacia Dsers app. saludos
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 22, 2022
Show de bola tinha 274 produtos com um outro aplicativo e estava sofrendo a três meses com medo de trocar e perder os produtos acionei o suporte e a Lucy foi nota 10, atendimento perfeito.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 21, 2022
Amazing App and even more amazing costumer support. Always fast and kind solving my issues. I recommend to all sellers.
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 21, 2022
Muito bom atendimento, resposta muito rápida e impecável, agradeço a Aurora que me atendeu! Com certeza recomendado
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Jan. 10, 2023
Clary helped me through fulfillment process and answered my questions. Was very patience with me . Thanks
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
May 15, 2023
Lucy just gave me the best support! Thank you so much for your help, it was quick and she explained everything i needed
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 20, 2022
The new oberlo thank you for the hands on assistance with fixing a mapping error it took me a while to get into customer support via messenger but after that i was assisted INSTANTLY thank you
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 20, 2022
Incredible service and super useful software. Big cheers to Neva for the support. Definitely recommend for anyone dropshipping
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Sept. 19, 2022
I contacted DSERS and Nephele helped me solve my problem very quickly. They are very responsive, it's not the first time I've contacted them and they have always helped me.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 19, 2022
I have trouble uploading many variants but Lena is a great support and helps me solve the problem by splitting the product, thanks :)
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 17, 2022
fast easy support using messenger, Stephanie was funny and helped me resolve my question. I found products here I could not find elsewhere
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 17, 2022
Joy was so helpful!! She walked me step by step through an order that hadn't been processed. She is very easy to communicate with and friendly
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 10, 2022
I have worked with Jessica and Helen in an online chat and they were able to help me very quickly. I am very satisfied with the service, we resolved my problem within minutes! Thank you both!!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Sept. 16, 2022
Really easy to use. You get all the products you want and can edit them as normal through Shopify. Great customer service!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 15, 2022
I was forced to use this app since they took over for Oberlo. I can't say that this is the easiest app in the world but it seems to get better with time and the more you use it. The customer service is great though. Although you have to use FB messenger and I don't see they have help via email or phone, they are quick and very good at providing the assistance through messenger. Today's issue was great. Thank y ou!
Hello The Fibro Spot, Thank you for you review, we appreciate all feedback. we do have an email where you can contact us. Here is the email address: [email protected] Could you please tell what you would change, and what you would improve in the app? We are always open to suggestions! Happy dropshipping with DSers
Sept. 15, 2022
Great team and 24/7 support. Special thanks to Lena. A lot of possibilities in the free plan. I like this app
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 14, 2022
Amazing app for importing your products from AliExpress and the support will fix any issue you encounter in a matter of minutes! Thanks to Emma for her kind help, she fixed the problem I had in a timely manner.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 13, 2022
Their support is very good. Whenever I needed it I was very well taken care of! The last person who answered me was Luna. Very attentive
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team
Sept. 13, 2022
I switched to the DSers app after using Oberlo for 2 years. So far I really enjoy the DSers app, I think it's better than Oberlo. Everything is automated, it's easy to import products and customer service is great, especially Zoe!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 13, 2022
Great Customer Support. I had a question about an order status. Quick and clear responses via chat.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team