All reviews

Rating Breakdown

  • 5
    98% (5,112 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2022

Precisei de suporte e fui muito bem atendido pelo Eden! Em menos de 1 minutos ele já me atendeu e resolveu o meu problema. Ótimo app, recomendo.

Store

Nuvanci

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team member in your honest review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

July 25, 2022

Dsers is great for drop shipping. Customer service is very helpful. To the point, we resolved my issue & Tiffany was very professional and knew exactly how to fix my situation. I learned how to properly fulfill an order along the way. Thanks once again.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

July 25, 2022

J'ai eu un problème de synchronisation, impossible de corriger moi même. j'ai du donc contacté Catalina qui s'occupe du service qui ma apporté une aide précieuse et corrigé mon soucis.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 25, 2022

Very Helpful. They sorted my problem and redirected me to the right person. Very happy. Thank you :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 25, 2022

Ds' is a great programme , specially their customer service is exellent and very fast response and help.

Using app

2 months

Total reviews

8

Average rating

4.5

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 24, 2022

Jenny was beyond what I expected, I was needy and had what might of been simple to go questions but she managed it professionally and had lots of patience. I was totally lost and she found me thanks again.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 23, 2022

I contacted Customer Service and I was immediately contacted by Colins. He was very helpful and took his time resolving my issue. He was extremely helpful.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 23, 2022

I am using Dsers for products import and checking for quantity. Today customer care helped me in a very quick way, providing not only a solution but also deeper details to help me decide how to apply it. I recommend this application.

Using app

Over 2 years

Total reviews

8

Average rating

4.9

Developer Reply

Hi, We are happy to learn that DSers is really helpful for you when importing products. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 22, 2022

Best app with wonderful customer support. Thank you Lena! Best app with wonderful customer support. Thank you Lena!

Store

Odemlo

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 21, 2022

Excellent service and super fast. They help me and answer all my questions. I recommend them 100%. Thanks Villanele.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 21, 2022

I was struggling today and just needed some help. I used the messenger help and was lucky enough to chat with Villanelle. The help that I received was exactly what I needed and within minutes my problem was solved. Thank you so much for giving support when I need it and for having such wonderful people to help me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 21, 2022

I love the fast response and with all my crazy questions I'm so grateful for the help I was given and my friend was so patient with me. Definitely help me with my worries today.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 21, 2022

I have been using Oberlo for the past three years and when emigrated to Dsers, I was afraid to get stuck with the new platform. Today, I contacted customer service and was happy with the prompt reply and professional attitude from Via. I would like to thank Via for her support - she even created a video for me to understand the process and she also shared screenshots to ensure that I completely get the steps. Thank you so much Via- highly appreciate it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 9, 2023

Très bon service. La personne est à l'écoute et a compris parfaitement mes 3 demandes. Pour chacune d'entre elles , le conseiller DSERS a trouvé une solution. Un grand bravo. le temps d'attente était de zéro seconde, la personne a répondu tout de suite au chat en ligne. Une grand merci et belle journée.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 7, 2024

Jennifer from DSers has been a great help to us over the past few days and answered all queries is a full and clear manner. Aimee helped me massively with an issue on 06/06/24 and is easily worth a 5 star review for her own efforts, unfortunately I can't locate the 'New Review' button on the website so I'm having to update an old one.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 19, 2022

Je remercie Mia qui à résolue mon problème en très peu de temps. A l'écoute et très professionnel... Merci !

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 19, 2022

Great customer service! i needed help with some errors and Luna answered in few minutes on Facebook.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Jan. 28, 2025

Rita von dsers hat mir sehr gut geholfen. Sie war sehr hilfsbereit. Tolle App dazu und tolle Mitarbeiterin . Ich würde beides jederzeit empfehlen

Store

Fantimo

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2022

I was a bit confused at the beginning as people are in general when a change is happening(changed from oberlo to dsers) and I admit, the experience is really good, way more professional and the best part is that I had some questions and I contacted support on messeger and Jessica was there for me to answer all the question in a very professional manner. Thank you so much!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 18, 2022

Haven't fully used this app yet, but they are customer service is worth a 5-star rate. Olivia from DSers Team is really helping me dig it out. it was a pleasure

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team member in your honest review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team