DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,237
chart
#499
All reviews
Review RSS Feed
July 12, 2022
Incredible app and works so well! It does all you would want it to do and even more! We upgraded to the higher plan as the features are even better and so worth it! Outstanding customer support as well! I can just directly chat with them and they answer everything so detailed with graphics and step by step instructions! Well done and thank you so much!
Hi, We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 12, 2022
The switch from Oberlo to DSers was fast and easy. Follow up questions were answered competently and quickly by Alen.
Hi there! Thank you for highlighting our support team member in your honest review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
July 11, 2022
Thanks Via, you helped me a lot using the DSers. You are so helpful! Thank you and i wish you the best.
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 11, 2022
Great app, More features than other fulfilment apps. Getting used to using it. Service team is very helpful and no problem is too difficult. They will walk you through it until it is solved. Would recommend!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 11, 2022
Great app, haven't found any issues, works well and fast, and the support team helped me when I had a little hiccup. Thanks!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 10, 2022
Thanks to Eden, who helped me to solve my problem with product supplier change. Good luck!!!!!!!!!!!!
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 10, 2022
Nephele was most helpful with assisting me with my query about change to product SKU and how to fix that in DSers and push the update to my store. Also helped me with setting up automatically update price changes. Super quick response to my query and quick solution.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 9, 2022
I can honestly say that when it comes to customer service Via is one of the best. When I say this lovely Blessing helped me from beginning to end with ease. They did just that. I was so frustrated trying to figure it all out and this angel Via came through like a Super hero and took care of all my problems. Thanks, Via.!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 8, 2022
Colins customer service was fast, patient, and excellent!!! Helped me with whatever I needed. THANK YOU
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 8, 2022
I used dsers customer service and Joey totally met my expectations. Joey is a good listener, fast and has a very good customer relationship! Thanks again for his help!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 7, 2022
Great app, great support. I'm really happy with this tecnology for droppshipping. No doubt dsers is the best option. A must have app for sure. Thank you dsers!
Hi there! Thanks for sharing your experience of DSers. We’re really glad you enjoyed our service.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Feel free to get back soon whenever you feel you need us. Cheers!Happy dropshipping with DSers! DSers Team
July 7, 2022
Mia has been really patient and helpful to resolve all my doubts and issues. Keep up the good work!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers!Happy dropshipping with DSers! DSers Team
March 4, 2023
Great app - easy to use, logical, everything automated, easy install. And a very fast and professional support team! Jessica just helped me solve a problem in less than a minute!
Hi there! We are so glad to know that you have a great experience with DSers! Thank you for the great review! We’re so happy you loved the experience here and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything. We wish you business will bloom with DSers DSers Team
July 7, 2022
Super application ! Jessica du service client à su m'aider quand j'en avais besoin. Je suis très satisfait. Le service client est vraiment bien ! Je recommande !
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
July 6, 2022
Krystal did a great job at helping me with an order that was failing via the API and through chrome extension. Thanks!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 5, 2022
Have missed the Oberlo migration. I was a little bit afraid, but fortunately the customer service of DSers is very attentive. Thanks, Helen, for giving me your help me during this process.
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 5, 2022
Super service client ! Appli relativement intuitive pour un ancien utilisateur d'oberlo. Je recommande !
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Feb. 1, 2023
They can be extremely slow! The remapping has taken over 20 days and still needs to be done. If they told me they could not help in the first place, then I would have done it myself 100 times!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
July 4, 2022
One of the products was not importing to my Shopify. I contacted DSers and immediately Nephele responded. Nephele kindly, knowledgeably and quickly helped resolve the issue. I am happy and satisfied with Nephele service.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
July 4, 2022
Via helped me out a great deal with a DSers order I was having a problem with. Via answered and got the issue sorted within minutes.
Hi, We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team