All reviews

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2022

Really good service, thanks for the patient response, I appreciated it, and I will strongly recommend this app to my friends.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2022

DSers is amazing, they made my life so much easier in all ways possible. Support was extremely friendly and helped me within minutes with the questions and issues I had. Good pricing on plans and I'm just so happy with this. Love this app, keep it up! And thank you Lena for the awesome customer service, really appreciate it!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2022

Le support est super réactif et vraiment au petit soin pour trouver une solution, en tout cas mon échange avec Lena était super ! Merci pour ça

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2022

Ola amigos gostei muito do APP e muito mais do atendimento da Jessica me ajudou muito a resolver uma duvida que tinha em relação ao Dsers estou muti grato pela paciencia e dedicação parabens.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2022

Great service, reply fast and very helpful. I had a few issues to solve, each time i reached out to support, i got a great service. recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2022

Thank very much to Jessica , she helped me and solved my problem with very nice feeling , i am very happy

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2022

Awesome customer service from Aurora - extremely helpful and solved all our questions promptly - so far so good!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2022

The best dropshipping app and very helpful customer service via messenger (Olivia). Everything is very clear with perfect UX.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 11, 2024

I recently had the pleasure of experiencing exceptional customer service from DSERS, particularly through their consultant Chrissy.

Store

Gusaino

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 30, 2022

Sebastian provided great care and customer support for me. All of my questions were answered. Top-notch support was given and very patient and thorough.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 30, 2022

Woowwww, speechless, the customer service is excellent, very patient, professional, and knowledgeable

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 29, 2022

Great customer service. Villanelle helped me order a product for a customer that kept failing when I was trying to order. It was so simple and quick.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

3 / 5 Share

June 29, 2022

I find the app a little difficult at times to use the user interface. BUT, the Customer Service via the 'messenger' link is very fast & easy to use. If you have any issues with the platform I would definitely recommend contacting CS via messenger to get help.

Using app

11 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello! Thank you for your review! Could you please give us more details about the difficulty you faced? It would be really useful for us to improve according to our merchants suggestions. Thank you in advance and have a good day. DSers Team

5 / 5 Share

June 29, 2022

Great Customer Services! We merge our website from another application and had some issues with the checkout shipping process. The Customer Services assisted us within minutes and we we're able to fix the issue right away!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 28, 2022

It was easy to migrate my products to DSers from Oberlo. I had some questions and Emma was available to quickly answer and assist me. So much better than Oberlo which I usually had to wait a day for a response.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 28, 2022

Great app and great support from Jessica, 2 problems solved in seconds. Keep up the great work and thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 28, 2022

Thank you, Villanelle. The help was pretty quick and my account seems to be back on track as of the moment. Hope the service will not change as more users transform to your platform!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 28, 2022

i had some problem for my order. and Krystal helped me to solve it ) thank u so much for your help, really appreciate it ))

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 28, 2022

Helen was fabulous and fast - which was great as I have little experience as a new user! I will definitely recommend DSers to my Clients & Friends!

Using app

About 1 month

Total reviews

4

Average rating

4.8

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 27, 2022

Switched from Oberlo to DSers. Pretty seamless integration/transition except for one hiccup with shipping, but Helen in Customer service has been amazing!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Glad to hear that the migration from Oberlo went well and welcome to DSers! Don't hesitate to contact us in the future if you need help! DSers Team