All reviews

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 27, 2022

Myra from DSers support team was very kind and helpful. She answered all my questions and explained all that I needed. Thanks! :)

Using app

14 days

Total reviews

4

Average rating

3.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 27, 2022

Asked a question via messenger later in the evening. Within minutes response and immediately helped well. Very satisfied with this service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 27, 2022

I think that this app is great, very quick response from customer service and Jessica was very friendly, kind and helpful with a problem that I was experiencing, that has now thankfully been sorted out.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 27, 2022

I had a few questions regarding the migration from oberlo to DSers. Lena was kind and provided excellent service.She was Intelligent and professional.I look forward to doing business with DSers.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're glad to welcome you to DSers and that the migration was a success from Oberlo ! Don't hesitate to contact us in the future if you need help! DSers Team

5 / 5 Share

June 24, 2022

Thanks for the help. There were many questions regarding the stock of goods, but the operator answered all my questions quickly and efficiently.

Store

OUT

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2022

I am a new user to this app and I really needed some help., Catalina was just a great help and clarified my doubts. Thank you so much Catalina!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2022

Very good app and customer service is fantastic. Respond very quickly and solve issues fast. 100% recommend.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2022

Great App! Its easy to fill up your orders in bundle. Very helpful and the support is amazing! Thank you Lena.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 23, 2022

The support with this app has been excellent.. as I get used to using it the web chat especially thank you again Tony

Using app

8 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2022

Excellent customer support, app, and service. I'm really happy with it, after migrating from Oberlo.

Using app

16 days

Total reviews

6

Average rating

4.7

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2022

I was very surprised to hear Oberlo was now DSers. Im not very techy but Sebastian from DSers support team was so helpful and professional in helping me set some things up. Im gonna love working with DSers! Thanks Sabastian!!! You're the BEST.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2022

Amazing app and customer service! Thank you, Jessica................ ..............................................

Store

Popxix

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 14, 2023

I clicked on live chat, and immediately Sylvia responded. I needed a couple of questions answered, and she immediately replied promptly and helped me with my questions I want to thank you very much for your time and your patience with me. And most importantly, thank you for your fast response.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2022

Jessica helped me with the migration of all of my orders, Great service. Thank you very much Jessica.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2022

Jessica helped me with the migration of all of my orders, Great service. Thank you very much Jessica.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2022

Great step-by-step help. Amazing service and saved my time. very professional and kind customer support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2022

This app is a game changer for dropshipping, Clary was so quick to answer to my chat and resolved my problem in less than one minute. I had problems with bulk orders and he spot the problem in seconds and i was able to place my bulk orders. Thank you Clary and DSER you guys rock. Thank you also for the free version of the app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2022

Tiffany was very helpful and super responsive in guiding me through the changes I needed to make to quickly help a customer.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2022

I really like this plug-in. They have 24-hour customer service. When they have a problem, they can quickly get a reply and solve it. I would recommend it to everyone around me.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 21, 2022

It was very easy to contact DSers support and they answered all my questions. I am looking forward to making a successful partnership with this app in the future.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team