DSers‑AliExpress Dropshipping

May 29, 2022

The customer service is very good : quick answer, clear help, good vibes. Thank to Chris, the amazing customer manager with who I talk ! Thank you Colins

May 29, 2022

Just migrated from Oberlo and found that Dsers only synch orders from last 2 months. So, I contacted Dsers and Colins helped me synch all my previous orders.

May 29, 2022

Im very grateful to Olivia. I could not find my orders in the beginning and missed all kinds of confirmations. So helped me step by step! Once again thank you Olivia.

May 28, 2022

So far I'm liking the app it seems very efficient. I had an issue and I was able to get immediate assistance from Victoria, she did a great job!

May 28, 2022

Sophia did a great and quick job at helping me fix the problem I was having :) Definitely was very helpful.

May 28, 2022

Colins helped me a lot today . thank you!I am new and he was clear and very helpful I appreciate a lot

May 27, 2022

Thank you Chris for all your help on thus and all your help and support means a lot I want you 2 no!

Oct. 14, 2025

Needed some answers and was able to get a hold of customer service. Chatted with Joey, who was very helpful and directed me to more information that was also helpful. So far, so good using the app. I have been using this app for some time and have been doing very well with it. Tonight, while changing my password, I realized I did not have my old password for some reason. So I had to contact support and had Cyril help me get back on track. I also had to have some help as I was putting a name change to my store as well, and she helped me with that as well. She was very helpful and knew how to take care of a couple of things I overlooked.

May 27, 2022

I've just started using the app, migrated over from Oberlo. It's a little complicated to understand so far but can tell it offers a lot of great features that will help my store, such as having a backup supplier. That's been a huge problem for my store so far, the product going out of stock and having to find another one. They also have excellent support and answer right away and work along side with you. Am looking forward to learning more and using the app to the fullest!

May 27, 2022

Hello all, Today i received my first drop ship order using DSers, I worked with Levi on how to process the order. He was very knowledgeable and made the process very easy. Thank you

Jan. 27, 2025

I absolutely love DSers! Holly's service was excellent. My issue in trying to place a failed order was resolved extremely efficiently and swiftly. Thank you Holly for a five-star service!

May 27, 2022

your service to me helped me a lot. You reply at all times to messages and you have professionalism at work, and you are more than wonderful. I hope the process will be completed safely until its end. thanks DSers team..

May 27, 2022

Lena answered all my questions with friendliness and efficiency to make sure my oder went through! Always appreciative of excellent customer service. Thank you, Lena!

May 26, 2022

Jessica in customer service, helped me yesterday and today with things. She was quick with replying and even went out of her way to map some items for me herself. I assumed transitioning over from Oberlo to DSers was going to be a headache, especially considering how Oberlo customer service usually takes a day to respond but so far with Jessica's help it has been easy.

May 26, 2022

Great support tonight from Alan - he got me back on track!!! Now the Dsers process is easy!!! A big thanks to him!

Oct. 6, 2022

Jessica helped me understand this app! Very helpful person and app is useful to me so far. I will continue to use it.

May 26, 2022

Excellent app, and attentive customer service, since the migration from Oberlo I can tell Dsers, has a more professional look and way of working. The only thing that is missing compared to Oberlo is the insight on how much you are earning after removing the expense, Oberlo has that and I hope they add this too on Dsers. Thank you! :)

May 26, 2022

Nephele was great. I had a concern and Nephele quickly reponded and informed me of the proper procedures and checked my account and assured me I did not need to worry. I now know the proper procedures and have something to reference if I ever forget. Thanks so much!!!

May 25, 2022

I needed help and the chat representative, Nephele, was absolutely helpful and very patient! Awesome!

Feb. 22, 2023

Nephele helped me figure out how to fulfill my first item after switching from Oberlo. Explained and things well and took screenshots to walk me through the process. Later Zoe helped me work through an issue and even helped with an issue with AliExpress that she is surely not required to do.