DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,237
chart
#499
All reviews
Review RSS Feed
June 16, 2022
Amazing customer service. Irene was very helpful and did not take long to respond. My issue was sorted out very quickly. Thank you Irene!!!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 16, 2022
The application is really well done. Bit was really helpful and solved my problem in 1 minute. He really knows what he's doing and I won't hesitate reaching out to him again
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 16, 2022
horrible app, nothing to do with oberlo. oberlo i was importing products in 2 mins. In this horrible garbage it takes me 20 mins for a single product. SLOW, IRRESPONSIVE and LAGGY. BRING BACK OBERLO. THIS IS A TOTAL DISASTER!!!
Hello Bear Tees, Thank you for your feedback. Could you give us more details about the product import issue? With DSers, you can import products even faster that it was possible with Oberlo, just one click, so we're not sure what kind of import you are referring to. We understand that DSers is different from Oberlo, and we're working hard to improve things> If you could tell us where you experience some issues, we'll be glad to check them! DSers Team
June 16, 2022
Barret helped me import all my 400+ items from Shopify store within less than 5 minutes! very impressed with the level of service that other providers could never provide!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 16, 2022
great service, they reply to me in 2 minutes every time when I have questions. highly recommend it to everyone!
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
June 16, 2022
I was in conflict with a dropshipping order that wouldn't fulfill. I was patiently helped and directed in the right direction
Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 15, 2022
my experience with Dsers is always great, Their team is very knowledgeable and they respond in a timely manner, no matter the time of day. I would highly recommend their service. Thanks!!
Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 15, 2022
Incredible app, very easy to use. Customer service is AMAZING, very fast. Big shoutout to COLINS who has been so kind to me and solved my issue quickly and efficiently
Hi, We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 15, 2022
Mia is very helpful mapping out my product at DSER. It was such a relief that my order went through with Mia's help. Thank You Mia
Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
July 9, 2023
Olivia was SOOOO HELPFUL...I couldn't figure out how to re-map an order but I tell you she was right there step by step to show me and was able to show me what my mistake was before i was able to screenshot it to her.. I am so THANKFUL she was there at the drop of a dime.. I was confused and got aggravated because I couldn't get it but before we was done i had it and was very THANKFUL FOR HER HELP..She helped me before and now again.. I APPRECIATE YOU OLIVIA..Please stay with the company because you are a BIG HELP for people like me..SHE IS A KEEPER
Using app
About 1 year
Total reviews
1
Average rating
5.0
Hi, Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
June 15, 2022
Very efficient and always available to help. Very Friendly. Thanks for helping me sort out our issues.
Hi, We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 15, 2022
I was having trouble using the app after I transitioned from Oberlo, but Emma was so lovely and she really helped me out and made the process a lot easier for me. Thanks Emma!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 15, 2022
I was having trouble using the app after I transitioned from Oberlo, but Emma was so lovely and she really helped me out and made the process a lot easier for me. Thanks Emma!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 15, 2022
I will be deleting this app. No where near as good as Oberlo for my store. I have had nothing but trouble. prehaps if you have nothing but dropshipping products it may be useful, but if you have a mix of your own physical products and dropshipping its awful. It syncs ALL of your products from your shopify store and if you dont want to see them on DSERS you must one by one cofirm to hide them on DSERS, in addition to that it takes forever to sync with Alibaba. with Oberlo, you hit sync and it happened immediately.
Hello Rubenesque Rider, Thank you for your feedback. I understand that DSers and Oberlo work differently, and that it may take some time to set things up. Please understand that we're trying to improve things. In your case, it's hard to judge, from a technical point of view, which product is physical or not, and while it may take some time to manually "Hide" a product, once it's done, you don't have to do it anymore. I also want to clarify that DSers synchronize things automatically, so you never need to worry about syncing manually. I hope my answers helps, if you have some suggestions on how we can improve things, we would greatly appreciate them. DSers Team
June 14, 2022
Joe from support walked me through my first order with DS :) very knowledgeable and experience customer service agent. Thanks for your patience xxx
Hi, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
June 14, 2022
Olivia assisted me with my migrations from oberlo to Dsers and she made the process very easy. Thank you Olivia, you are excellent.
Hello, Glad to hear that the migration from Oberlo went well and welcome to DSers! Don't hesitate to contact us in the future if you need help! DSers Team
June 14, 2022
L'application est pratique, très intuitive et le support est très rapide et efficace, thanks Olivia ;)
Hi, We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team
June 14, 2022
Had great customer service since joining the app, Chio was very helpful! Thanks alot and I look forward to using the app in the future
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team
Sept. 12, 2024
todo bien Emily me ha ayudado a resolver un problema que tenia
Hello The Bunnies Store, Thank you for your feedback, we appreciate it. DSers is indeed a bit different from Oberlo, and might a bit more complicated to handle at first, we are working hard to improve things and make easier to use. We're working on several optimization and we'll take your suggestions into consideration. We also appreciate your comment on our customer service, we work hard to be here in case our merchants have any questions! Have a good day from the DSers Team
June 14, 2022
Ich musste von Oberlo nach DSers wechseln. Ich finde jede Veränderung/Migration ziemlich nervig.. Aber was für ein Support und was für eine schöne neue Oberfläche - viel übersichtlicher und intuitiv zu benutzen. Für jeden der die Migration scheut: Keine Angst - alles easy und wenn was nicht klappt - der Support ist mega 24/7 und er hilft bei allen Fragen top schnell, zuverlässig und geht auch "komische" Fragen des Endbenutzers geduldig ein. DANKE an Support-DSers-Help-Center... Ihr habt es mir sehr einfach gemacht.
Hello, Glad to hear that the migration from Oberlo went well and welcome to DSers! Don't hesitate to contact us in the future if you need help! DSers Team