All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2022

I connected with the team and especially Luna very late. The Luna responded right way something I did not expect at that late night. Luna was able to work with me until I was able to use the app after failing to navigate the system. Am glad DSers has an amazing team with excellent customer services. Thank you for supporting us and being available when we need support. Christine

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 13, 2022

I used the app to help me sort out the pricing. I was helped by jenny. She was super helpful and very amazing. thank you

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 13, 2022

Great app. Especially the costumer service is good and they reply fast. Jenny was such a big help and she was very kind.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 12, 2022

Great custom service and fast help. Really good app, I highly recommend it to everyone! Thanks a lot.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 12, 2022

I get a very good service from Alen. The app looks better from Oberllo but I need more time to review it better

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 11, 2022

servico muito bom para minha empresa, gostei bastante, resolveram todos os meus problemas e faço pedidos muito rapido com ele

Store

Viegaro

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 11, 2022

Excellent support service, fast Dsers management interface, I find it better than Oberlo from my experience. Only one feedback I would give would be to implement a way to delete multiple pictures by checkbox instead to have to confirm many times on each single picture :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2022

Me atendió Jessica y me ayudo en todo y muy rápido, genial servicio técnico, me parece una app que te salva de muchos dolores de cabeza

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2022

Helen. You did a good job with me, thanks Helen. He really helped me and also left me pictures to clarify the problem. Thank you

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2022

I got myself stuck in setting this App up after switching from Oberlo. Veronica to the rescue!! She tried her best to help me fix the problem myself, but when I was unable to achieve it, she simply took the only step she could and logged right in to my account and fixed it for me!! You know you've made the right App choice when THIS is the kind of customer service you receive. Veronica rocks and DSers made the smart choice to maker her a part of their team!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 9, 2022

Agradeço a Myra do suporte. Foi super atenciosa e paciente para tirar a minha duvida. Aplicativo sendo muito util.

Using app

8 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

June 9, 2022

Eu quero agradecer a Sr Emma, que me mesmo não resolvendo o meu problema no dia em que aconteceu (que agora já está resolvido, Amém), ela me deu o melhor atendimento que já recebi desde que começei a usar internet, teve muita paciência comigo, educada, me passou até confiança para eu passar meu e-mail para ela, para tentar resolver meu problema, ela teve tanta vontade de me ajudar, e tanta paciencia que entrou na minha própria conta, peço desculpas a emma por não ter respondido mais as mensagems, pois eu disse que meu problema tinha sido resolvido (eu realmente achei que tivesse sido resolvido) fiquei chateado com o meu problema da época, então sem graça simplesmente abandonei, e ela me perguntou se estava tudo bem, creio que por ter visto que eu não avaliei ela depois dela ter me pedido, pois eu ainda não conseguia acessar o App para fazer isso, então peço desculpas a você emma, e Obrigado!

Using app

About 5 hours

Total reviews

4

Average rating

4.8

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 9, 2022

Customer service is great! And theyre available to help with any issues that arise. Will recommend .

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 9, 2022

Loving the app so far!! Insanely easy to use, and the customer support is extremely quick. I contacted them via FB msg and Kiki replied instantly. Thank you, Kiki for your help!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 8, 2022

Dser app service is really good. and get very quick support from their online team. I would recommend it

Store

Kotodo

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 8, 2022

I had a tech issue with the app today but after speaking with Chris it was resolved quickly and he was very helpful. Thank you

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 8, 2022

通过Olivia给我介绍软件的使用, 真的是一个非常好的shopify dropshopping的工具。 有了它可以为我减少了很多工作。特别是Olivia耐心的讲解,有任何问题多会很有耐心讲解很明白,谢谢

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 7, 2022

Great service and customer support by Hellen. She helped me a lot and now everything is working fine. Thanks a lot.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 7, 2022

Tem pouco tempo que uso este app, na verdade poucos dias. Mas o Cris e a mia da assistência Dsers me ajudaram muito. O suporte deles é ótimo, recomendo.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 7, 2022

I love the products, the set up was easy and they have a super helpful service! Special thanks to Jessie for the super quick reply and problem-solving.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team