All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2021

Great app, simplifies fulfilling orders a lot easier! Catherine was also of great help when I reached out to her, answered very promptly :) Thank you!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi DermRollers, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 22, 2021

This app is really more than enough, and absolutely worth it. The support (specially Barrett) is so helpful and friendly, i've got an issue, so he helped me solve it right away, JUST GO FOR IT!

Store

Plushyz

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi Plushyz, We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 20, 2021

Great product Great Service ;-) Some features can be added but to start this is really the app you need.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Louise Vintage, We really appreciate your review of our App and customer service. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

May 4, 2021

Tive o atendimento da Jessica, foi otimo e me ajudou muito. Parabens a esta atentende, foi fantastica Tive mais um atendimento da Niki, muito rapido e agil. Eu amo dsers

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Duda Store, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 19, 2021

Krystel, was able to answer my questions quickly and provide me with the appropriate documentation Great

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Aktoclean™, Thank you for choosing DSers. We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Feel free to contact us if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Sept. 2, 2021

Zark was amazing. He took no time in solving my issue. the app is great and customer support is also very good. On time fast response. I am very satisfied with this APP.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi antistresslife, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Don't hesitate to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 15, 2024

Blanca saved my life ! I have a lot of issues with many orders that I need to ship very fast. She answered to all my questions and i could easily fix all the issues. She is very reactive and professionnal. Thank you Blanca! ;)

Using app

Almost 5 years

Total reviews

15

Average rating

5.0

5 / 5 Share

April 16, 2021

It's easy to use and the integration with Aliexpress works great.I've had a great customer service with Laflame. Thanks

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Catherine did a great job helping to solve a problem. She provided great service, super helpful. :-)

Store

WOW

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

the service was fast and the attendant Barrett was very kind and attentive, proposing an effective solution! Great job and great platform

Store

Diolete

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Un super bon service client de Veronica vraiment. Je suis très satisfait. Great customer service from Veronica really. I am very satisfied. Thankss

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi minibabymofr, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

March 5, 2024

I am a new subscriber and I have been very impressed with the Customer Service. I receive an answer within minutes which is very refreshing. Krystal has been a great help to me. Thanks to all the customer service reps. You are doing a great job. Recently had a problem and Helen helped me solved it quickly. She was very pleasant while correcting my mistakes. Can't get any better than that. Thank you, Helen. Olivia was very helpful to me today and did an excellent job. Let me name some others who have been helpful: Eddie, Mia, Lena, Sebastian and Barrett. Thank you all, you do great work to lower our stress levels. We really appreciate you all. Today I met Alice at DSers and what a pleasant experience it was. She was very knowledgeable and thorough with her instructions. Her communication was clear with pictures no less, so it became clear to me that I had made a mistake earlier in the day. Thank you Alice for clearing this up so that I could see exactly what I had done and will not do again. Great work.

Using app

Almost 3 years

Total reviews

8

Average rating

4.9

Developer Reply

Hi SWEET T 52, We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 14, 2021

Thanks to the support team (Barrett and veronica) The team help me in few minutes and are available 24:24

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi R'Révolution™, We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Don't hesitate to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 14, 2021

Best app out there, very complete and professional. Also, awesome client support, they always solve my problems very quick. Thanks to Catalina for helping me with my biggest issue!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Rescape France, We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 12, 2021

Gigi is super helpful and the app is also very easy to use. A good replacement for shopmaster. lol Thanks for the great app

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Risette Lingerie, Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 11, 2021

Amazing app - has saved me a bunch of time and taken out so many of the bottle necks in drop shipping! Fantastic customer service by the representative Gigi - helped me save hours of work in a few minutes! Great & professional. Thanks!

Store

Zapeya

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Zapeya, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

April 10, 2021

I got Beenle from Dsers and everything went very well! The explanation was clear and I enjoyed our exchange.

Store

Slimono

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2021

A big thank you to Lucy who despite my deficiencies in English and my little experience in ecommerce able to answer easily and quickly with the help of graphics to my question which was not obvious. Another huge thank you.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2021

great service by catalina!! really helpful responses, very easy to understand and got the solution straight away

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2021

Great app! Save a lot of order processing time. Excellent support always ready to help. Highly recommended.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pride Armour, We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Don't hesitate to contact us if you need more help. Happy dropshipping with DSers! DSers Team