All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,342)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2025

Kimi, you have been awesome! you saved me an evening of head scratching. Boss give Kimi a raise!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

I was not able to find my order in DSERS from Shopify, and Cyril helped me quick with my order mapping. It was great relief for me. Thanks a lot.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

l'appli et indipensable en gratuit meme si ça commence à faire vieux, le support et au top

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

hj fui atendida pela Luna, que foi muito prestativa e atenciosa!! Fiquei surpresa pelo atendimento e espero poder continuar a contar com vcs quando precisar!!Muita Gratidao !!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Jeffrey from DSers team was exceptional! He solved my fulfillment issue in a matter of 2 mins! Wonderful guy

Store

Amorra

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

boa

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2025

DSER has been incredibly helpful in resolving my issues and assisting with product ordering on the marketplace. Their support is fast, professional, and very reliable. Thanks to DSER, the whole process became much easier and smoother. Highly recommended!

Store

KitPii

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

James a été d’une grande d’aide ! Un service client de qualité et une appli géniale

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Elora was great with solving my issue. Very efficient and quick

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Zico from support was awesome. Gave the remedy real fast that helped me complete my orders. Definitely recommend.

Store

Retreat

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

I want to express my deepest appreciation for the representative who helped me through a very challenging issue. From the moment our conversation began, they were patient, understanding, and genuinely committed to resolving my situation. They took the time to listen, explain every step clearly, and made sure I felt supported throughout the entire process. Their professionalism, empathy, and dedication turned a stressful moment into a positive experience. It’s rare to come across someone who not only does their job well but goes above and beyond to ensure you feel valued and taken care of. Thank you again for your outstanding support. You made a difficult situation so much easier to navigate, and I truly appreciate the care you showed.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Service à la clientèle efficace et professionnel. Je salue leur écoute, patience, professionnalisme, respect et humilité. Le fait de me guider avec patience jusqu'à ce que je réussisse à le faire moi même m'a beaucoup touché. une bonne voie vers l'autonomie d'un vrai marchant. satisfaction à 100%. Je recommande

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Olivia responded very quickly. She knows her stuff.

Store

Amuse

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

DSERS est au top, service client réactif et au top. Dommage il faut passer par messenger pour le chat, mais ils sont toujours là, bravo a eux.

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 18, 2025

Très bon....

Using app

7 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 18, 2025

DSers is the best all-in-one dropshipping app for Shopify. I've been using their platform for years and have only ever had a positive experience. It takes a while to get setup - especially when importing products because everything must be linked manually on an individual basis - but once done the system is pretty much fully automated. Their customer service is top notch as well! Help via Messenger is fast, polite, and helpful. Jeffrey in particular is my go-to guy. All around I give DSers 5/5 stars (would give more if I could)!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

thank you Reta customer services reply fast all the time

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Fantastic app and amazing support! Very helpful, responsive, and made everything easy. Highly recommend! I’ve had a really positive experience with this app. It’s easy to use, and the support team is amazing — super kind, patient, and quick to respond to any questions. They made the setup and refund process smooth and stress-free. I highly recommend this app to anyone looking to streamline their dropshipping with AliExpress! PALABRA !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

I had some mapping issues and Thankfully Zico was an amazing help!! he helped me fix all my problems. Nico is very professional. Thanks again Nico!

Using app

4 months

Total reviews

1

Average rating

5.0