All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2025

Perfect service !

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I got some issues to place my orders on AE via DSERS and FIONA helped me a lot. Great explanation and quickly solved my issues. Great job thanks Fiona and DSERS. Keep going

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

quick response and resolve payment issue

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

This team was very helpful. Their response was fast and they guided me through everything I needed. The support was clear, friendly, and they solved my problem quickly. I appreciate how easy they made the whole process. Highly recommend.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 30, 2025

Celia was extremely helpful and professional. She responded quickly, understood my issue right away, and guided me step-by-step until the problem was fully resolved. Her communication was clear, friendly, and efficient. I truly appreciate her support, excellent customer service!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

I am highly impressed with the recent support provided by DSers. I reached out to the support team, specifically a representative named Keren, for assistance with product mapping and a refund inquiry. The customer service representative (CSR) was exceptionally quick to respond, demonstrated a clear understanding of the issues, and resolved everything with impressive efficiency. My issues are completely resolved, and the system is now working smoothly. The professionalism and helpful attitude I experienced were excellent.

Store

catsele

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

i had a issue with my account and got it resolved very quickly from someone called sandy, very good service!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Great app, great support, really helpful

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Dsers is always so very helpful and accurate when helping me - they are quick to resolve my questions and concerns - i appreaciate how fast they come on board to help you when you ask a question.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

I needed help remapping a new supplier to my existing store and product, Chloe was very patient and helpful walking me thru the steps and helping me understand the difference between "remapping and replacing". Im very satisfied with the service and really appreciate the prompt response when ever contacting Dsers support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

DSer est très plaisant à travailler avec. J'ai fait affaire avec Kimi, cette person est extrodinare, patiente et très plaisante. J'espère de faire avec Kimi encore. Au plaisir de faire affaire avec toi encore une autre fois. Continue ton excellent travail Kimi.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Shayla provided excellent customer service and was very helpful. DSers is by far the best dropshipping app I have used.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

thank you very much to elora

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Muito bom o atendimento.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

This is the best dropshipping service on the market. What would we do without Dsers.... Customer service is without doubt the best. They reply almost immediately on messenger and can quickly figure out the issue and will give you the options to solve your problems. I was communicating with Fiona and she was super clear and investigated my problem with ease. 5 stars!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Kimi, you have been awesome! you saved me an evening of head scratching. Boss give Kimi a raise!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

I was not able to find my order in DSERS from Shopify, and Cyril helped me quick with my order mapping. It was great relief for me. Thanks a lot.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

l'appli et indipensable en gratuit meme si ça commence à faire vieux, le support et au top

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

hj fui atendida pela Luna, que foi muito prestativa e atenciosa!! Fiquei surpresa pelo atendimento e espero poder continuar a contar com vcs quando precisar!!Muita Gratidao !!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Jeffrey from DSers team was exceptional! He solved my fulfillment issue in a matter of 2 mins! Wonderful guy

Store

Amorra

Using app

About 2 months

Total reviews

1

Average rating

5.0