All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2025

Janet did a great job at fixing my issue. Thanks

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Kimi is absolutely exceptional. She answered all of my questions with patience and helped me through the entire process. I truly appreciate her support!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Excellent customer service! I contacted Dsers for help via the live chat and I spoke to Luna. She was so helpful and patient. I am completely new to Dsers and asked a lot of questions. Each one of my questions was answered in detail and Luna took her time to even send me resources to help me set up everything for my first product throguh Dsers.

Store

Alenvi

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Excellent and fast customer service. Luna was very helpful and thorough with my questions and quote request. Thank you, Luna!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

I'm writing this review because the member, Luna, took the time to ensure I understood every question I had. Her writing and direction were easy to follow and apply. I give her an A, and you should keep her on your team! Nadine

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

I want to give a huge thank you to Kimi from support. I was completely stuck because every single product in my store was showing as sold out, and I had no idea what I did wrong. I was honestly stressing out because I’m still new to all of this. Kimi came in and helped me step by step, explained everything in a way I could understand, and fixed the issue so fast. She was patient, kind, and actually cared about making sure everything worked for me. She didn’t rush me or make me feel dumb for not knowing something. She checked everything carefully, guided me through the settings, and made sure the products synced correctly again. I’m really impressed with how helpful she was. This is the best support experience I’ve had so far. If every agent was like Kimi, no one would ever feel lost using DSers. Thank you so much for the amazing service — you really saved my day!

Store

Cuddli

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Received fantastic support from Lacey, super helpful, quick, and clear. She made the whole process easy. Highly recommend!

Using app

--

Total reviews

91

Average rating

4.8

5 / 5 Share

Dec. 2, 2025

Lacey did a great job helping me solve my tracking related issue

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Thanks so much Holly for your fast respond and provided me with clear steps for solving my questions! Thanks again for your great help!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Thank you so much for your kind explanation. I'm a beginner, so I really appreciate it.

Using app

1 day

Total reviews

16

Average rating

4.6

5 / 5 Share

Dec. 2, 2025

Hello DSsers Blanca did a great job helping me with a issue. Thanks for the support

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Zico was kind and quick to help me with an inventory issue I had. Great customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

perfect service

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I recently contacted Dsers and spoke with Zoe who assisted me with an issue with an order. Very helpful and helped me fix the issue straight away. Always friendly and know how to troubleshoot any issue. Thank you so much Zoe

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Esfania was extremely helpful throughout the entire process.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

I worked with Jasmine today and got so much help. I could not realize one order for three days and felt so lost, but she helpt me fix that. I am so greatfull

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

J'ai reçu un service fantastique ! L'équipe est non seulement sympathique, mais elle a aussi été très serviable, répondant à toutes mes questions de façon complète. Un grand bravo pour votre professionnalisme !

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Store

Nalvico

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Thanks Teresa !!!! Very nice support :DD

Using app

18 days

Total reviews

1

Average rating

5.0