DSers: Dropship+AliExpress+AI

Last night I received my first real order, but ran into an issue when one of my upsell items wasn’t mapped correctly. After struggling to get answers from the supplier and AliExpress, I finally connected with Kimi at DSers. She was professional, knowledgeable, and quickly solved the problem so my order could be processed. Thank you, Agent Kimi, for saving my very first dropshipping order!

Thanks to Kusy, fast and good help. I recommend if u have a problem to contact them they reply so fast that's great.

jai etait tres sasisfait de lassistance de Dsers, si non jetais tellement stresser et je pensai si je pourrai satisfaire mes clients en leur livrant la commande a temps mais apres avoir com=ntanter Dsers tout mon probleme a etait resolu

Zico was very fast and helped me resolve my issue. Great service

Issue resolved effectively, Highly recommend.

Awesome app and top notch customer support I had a case on one of the busiest seasons of the year and Blanca were a great help. Very responsive, kind and got the issue sorted out in two minutes Highly recommended

Fiona was great! Very helpful and patient. Remedied my issue with a great explanation and resolution! Thank you!

Teresa was so patient and helpful. She solved my issue. She walked me through each step and was patient while I tried to figure it out. With such a large company like Dsrs, its nice to know you can chat with a real person and they are helpful and kind.

As a business owner managing multiple social media platforms, my time is extremely limited. They helped me get my account set up and walked me through every step of the process. I truly appreciate their support.

I was having trouble syncing my account and mapping a product. I contacted support and Janet was able to guide me and fix all my issues. I am very grateful for the 24/7 support and for professionals like Janet. We had to do it quickly because my supplier was waiting on the orders so he could process them before the factory closed for the weekend. Janet solved all my problems and the orders were received by the supplier and were SHIPPED BEFORE the weekend.

Great app + great live support!

Enthusiastic and generous, absolutely fantastic!

The DSers Partner. Celia was very quick to respond and was very patient with me. I believe we figured out the issue and will continue to save the page after entering my tags. Celia was happy to help me again if needed! Thank you for your support!

Holly is awesome and very helpful!

I had some technical issues and Lacey helped me solve them! She was very fast responding and clear with her instructions and very kind. Great support!

Muy buena atención al cliente. Ayudó mucho en el primer pedido que mi tienda online ha tenido.

Helpful Guys, I'm waiting for your response

They are cooperative

Sean Hutcheson Sr. Outstanding Customer Support Experience I want to take a moment to recognize Teresa from DSers for her truly outstanding customer support. As a new seller facing my very first order issue, I was understandably stressed and disappointed. Teresa immediately stepped in with patience, kindness, and professionalism. She carefully explained the limitations of AliExpress shipping filters, walked me through alternative ways to search for U.S.-based suppliers, and even took the extra initiative to search for replacement suppliers on my behalf. What stood out most was her genuine care and encouragement. Instead of rushing me to a refund, she reassured me, asked me to hold on while she explored every possible option, and made sure I felt supported throughout the entire process. Her communication was clear, timely, and compassionate, which made a frustrating situation much easier to manage. Teresa went above and beyond what I expected from customer support. She treated my concern as if it truly mattered—and that level of dedication makes all the difference, especially for new sellers. DSers is fortunate to have her on their support team. If you ever get the chance to work with Teresa, you are in excellent hands. I would rate her 5 out of 5 stars without hesitation and highly recommend her support to anyone using DSers. Thank you again, Teresa, for your hard work, professionalism, and genuine kindness.