All reviews

Rating Breakdown

  • 5
    98% (5,260 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,333)
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5 / 5 Share

Sept. 6, 2025

Kimi was a great help. 10 out of 10 service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

I had the pleasure of working with Vivan today and she was such a tremendous help. I was having issues with my store products showing as sold out and she guided me with such patience on how to fix my issue. Being a person who is a visual learner, her taking pictures of the steps I needed to take to fix the issue helped tremendously. I wish i could put her on speeddial. Thank you again for your guidance.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

fast, knowledgeable and clear!!!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Vivian is very helpful I can’t thank Vivian enough for the help she gave me with my online store. I was stuck with a major problem that I just couldn’t figure out on my own, but she stepped in and guided me through the entire process with patience and clarity. What I really appreciated was how she didn’t just fix the issue, but explained everything along the way so I actually understood what was going on. She made the whole process stress-free and solved my problem quickly and effectively. If you’re looking for someone reliable, knowledgeable, and genuinely supportive, Vivian is the one to go to. Highly recommend her!

Store

Altrix

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

servizio di assistenza DSers ottima,gentili disponibili e molto rapidi.Ho avuto il piacere di chattare con Elora.Bravissimi grazie

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 6, 2025

Great support, very helpful and solved my problem. Rick was very kind and attentive.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

App nota 10 e atendimento impecável.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Zico was exceptionally helpful. Thank you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Pretty good app. The best part is 24/7 support, I don't need to wait for a hours to response.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Fast customer service, one of the best apps I've used for my store, works very well. Amazing support and innovative functions that help reduce the time spent on making orders and managing them. Excellent support from the team. They help us solve our problems from time to time. I recommend without hesitation.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Really useful app with a lot of functions. Support really kind and helpful. Dsers found my product even cheaper on aliexpress. Thank you so much!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Elora helped me fix a problem I had. Elora worked so quickly, professional and efficiently. Elora explained all the steps to me so that everything made sense. Elora is a great worker and fantastic member of your team! Thank you Elora!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Siendo debutante en el e-commerce pues muchas veces necesitamos ayuda de profesionales. Gracias al centro de ayuda de Dsers me ayudaron a resolver mis dudas e incluso me dieron algunos tips para una mejor búsqueda de productos.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Zoey helped us connecting our stores on DSR and she made a wonderfull job !

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Really I felt Love with the High Customer service of Dsers.com, they are working hardly with the most easy & effective way to help us to build our new new shops , today WENDY did a great Job to me she went step by step and gave me all the time tell i solve the issue, i gave all my respect and all the excllent rate, Thank you Wendy , and thank you Dses, because you are working on Value fisrt . All the love to this compnay and their stuff

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Customer support Sandra was very helpful, clear, and quick in resolving my issue. Excellent service!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

The app works so well, easy to use for beginners. It works fast and friendly, not too complicated to map with the suppliers. The support is really fast, I don't even need to wait so long and last , wanna give thanks for Vivian for helping me.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

I had an isssue with mapping a supplier and was trying to resolve on my own with no success. The live chat suppport (Daryl) was able to fix my issue in minutes. I was very inmpressed by how easy it is to get an issue resolved

Using app

8 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 2, 2025

Perfect always their when i need help!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Excellent Support! I had an issue with my product showing as sold out on Shopify, and Kimi from DSers support was amazing. She quickly identified the problem, guided me step by step on how to fix the shipping zone and fulfillment settings, and thanks to her, everything is working perfectly now. Kimi was patient, professional, and very clear in her explanations. Truly excellent service — thank you so much!

Using app

3 months

Total reviews

1

Average rating

5.0