DSers: Dropship+AliExpress+AI
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I had an excellent experience with the DSers support team- Aurora! The representative helped me fix my shipping rate settings and saved me from unnecessary shipping fees. They were quick, knowledgeable, and very patient while explaining everything clearly. Thanks to their help, my store’s shipping is now perfectly set up and cost-effective. Truly appreciate the amazing support — highly recommend!
To all suppliers: I am looking to replace my current DSERS products with higher-quality alternatives. DSERS delivery times are too long, and the product quality does not meet expectations. Please contact me if you can offer reliable supply and competitive terms.
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
easy to use a great customer service, was helped by Krystal for shipping issues and she responded really quickly and stepped into help :) good experience
My customer rep, Sandy was very knowledgeable. She was very detailed in explaining what I needed to do to resolve my issue as well as very curteous. Great customer service skills Sandy!!
The help I received today was a 12 out of 10! Customer service was awesome. They helped me create my very 1st order. I am so glad that I asked for help instead of trying to do things myself. EXCEPTIONAL!
Blanca underestood and fixed my issue within 3 minutes. Proper service
Ótimo atendimento da Blanca da equipe de suporte!! Muito rápida, prestativa e educada.
Luna was a great help today. She was very patient, and she professionally walk me through, step by step, until my issue is resolved. Luna is a great asset to your organization.
Fast and accurate support. Great service and solved my problem without complications. Congratulations to the Dsers team.
Shayla à répondu à toutes mes questions et a résolu mon problème en 10 min..!!! Dsers est vraiment trop rapide et efficace ! J’aime travailler avec cette application Merci encore !
Helpful 24/7 service top notch, A+ problem solver. Thank you!!!
Hi I have received extraordinary service from Aurora. She provided best services. Highly appreciated!!!
Maria assisted me fully, I appreciate the attention she gave me and the patience to solve my issue!
I had several technical issues with my DSers account, and Zico was incredibly helpful and professional throughout the entire process. He responded quickly, understood my problems right away, and guided me patiently until everything was solved. Thank you very much, Zico! Excellent support and communication
Thank you very much Zico for your help and hospitality. You answer all my questions quicly and respons and helped me
Aurora was amazing. I love Dsers, I have already been using it a year now but I had some questions about adding multiple stores and thoroughly explained with screenshots and all. She made it very easy for me to understand. Great Customer Service
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