All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2025

I had a great experience with Zico. I had an issue with my delivery in my shopify store and Zico helped me to resolve it. It took a lot of time. I appreciate his patience and giving me different options and suggestions to solve the issue. Though it took a lot of time with trial and error, Zico finally fixed it.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for sharing your experience! We’re glad to hear that Zico was patient and dedicated in helping you resolve your delivery issue, even with the extra time it took. Our customer service team always strives to provide thorough support and useful solutions. If you need any assistance in the future, please don’t hesitate to contact us again! DSers Team

5 / 5 Share

May 23, 2025

Zoe was very attentive with me! I Appreciate! Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Perfect support! Fast and accurate! Very professional!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2025

She’s incredibly fast, sharp, and knows exactly what she’s doing. Every time I run into something I can’t figure out, she has an immediate fix ready. It saves me time, money, and honestly—massive headaches. Seriously grateful for the support.

Store

Nimoox

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We’re thrilled to hear that our team could provide you with fast and effective support that makes your dropshipping journey easier. If you ever need help again, don’t hesitate to reach out—we’re always here for you! DSers Team

5 / 5 Share

May 23, 2025

I contacted support via Facebook Messenger. At first, I was a bit skeptical, but very quickly Fiona from the DSers team joined the chat, immediately recognized my issue, and helped me solve it in a simple and understandable way! My skepticism disappeared right away, and I could finally breathe a sigh of relief. Huge thanks to the DSers support team – fantastic job!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Fiona was able to quickly identify your issue and provide clear, effective help. Our customer service team works hard to make sure every user feels supported and confident while using DSers. If you ever need assistance again, don’t hesitate to reach out to us anytime. DSers Team

5 / 5 Share

June 22, 2025

“The Ultimate Dropshipping Tool – A Game Changer!” I’ve been using DSers for my Shopify store, and it’s hands-down one of the best decisions I’ve made. The product mapping is super smooth, especially when dealing with multiple variants. Order automation is quick and reliable, and syncing with AliExpress suppliers has saved me so much time. The best part? Their customer support is excellent — friendly, fast, and always ready to help when I’m stuck. If you're doing dropshipping seriously, DSers is a must-have. It streamlined my workflow, reduced errors, and made fulfillment almost effortless. Highly recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for sharing your wonderful experience with DSers! We're thrilled to hear that our platform has helped streamline your dropshipping workflow and that our customer support team has been friendly and responsive whenever you needed assistance. If you ever have any questions or need further help, please don't hesitate to reach out to us again. DSers Team

5 / 5 Share

May 23, 2025

Great support, super helpful! I had trouble setting up shipping rates for DSers, and the support team really came through. They explained everything clearly and helped me fix the problem fast. Super friendly and patient — felt like they actually cared. Big thanks to the DSers team, you made it easy for me!

Using app

8 days

Total reviews

10

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your experience and leaving a review! We’re so glad our customer service team could assist you promptly and patiently with your shipping rates setup. It means a lot to us that you felt supported and cared for throughout the process. If you ever need help again, please feel free to contact us anytime. DSers Team

5 / 5 Share

May 23, 2025

I would like to thank Ms. Fiona for helping me resolve a shipping Issue with my account this morning she had a very welcoming spirit and she went above and beyond to assure customer satisfaction was achieved ty so much for your help.

Store

My Store

Using app

About 1 month

5 / 5 Share

May 22, 2025

Amazing customer service from DSer as always! Rita served me this time and she was quick to solve the issue!

Store

Solara

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 22, 2025

Sandy est vraiment un ange... ellem a sorti d une situation tres delicate..merci bcp bcp et enormement a toi Sandy... Tres chanceux d avoir fait affaire avec toi

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

j'ai poser mes question et j'ai reçu une reponse rapide et trés utile pour mon problème merci beaucoup

Using app

7 months

Total reviews

6

Average rating

4.7

Developer Reply

Hello, Thank you for your wonderful feedback! We’re happy to hear that you received a quick and helpful response to your questions. Our customer service team always strives to provide the best support possible. If you ever need assistance again, please feel free to contact us anytime. DSers Team

5 / 5 Share

May 22, 2025

I use their app today and It's really helpful! The customer-service are very patient and fast to solve my problems. Thank you!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your positive experience and for leaving a review! We’re happy to hear that our customer service team could assist you quickly and patiently. Providing great support is very important to us. If you ever need help again, feel free to contact us anytime. DSers Team

5 / 5 Share

May 22, 2025

Luna did an amazing job with solving some weird order errors. Love the app and people. Thank you Luna <3

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words and for taking the time to leave a review! We’re glad Luna could assist you and that you’re enjoying both the app and our support team. Your satisfaction means a lot to us. If you need any further help, don’t hesitate to reach out anytime. DSers Team

5 / 5 Share

May 21, 2025

Chloe did an amazing job answering all of my questions thoroughly and appropriately. She provided screenshots so that there was no confusion about what was being answered. Very thankful for her help and the detail of how she was helpful.

Store

Healari

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

They are the best platform to use, I had so many issues with AutoDS and stopped using them because they couldn't source me the right product, and their customer service was horrible, then I found DSers and they not only fulfilled my orders but guided me step by step on how to use their platform. They have the best customer service. I would highly recommend them.

Store

My Store

Using app

About 3 hours

Developer Reply

Hello, Thank you for sharing your experience and for recommending DSers! We’re thrilled to know that our platform and customer service team could provide the support and guidance you needed to succeed. Our goal is always to make your dropshipping journey easier and more efficient. If you ever need help or have questions, feel free to contact us anytime. DSers Team

5 / 5 Share

May 21, 2025

am so satified with rita guiding me to place oder from dser to aliexpress i got all i need thanks to Rita

Using app

10 days

Total reviews

4

Average rating

3.8

5 / 5 Share

May 21, 2025

Je souhaite remercier Gabriel pour sa disponibilité et la qualité de son accompagnement à résoudre mon problème. Encore Merci pour ton aide.

Store

LUDIPAD

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your kind words and for taking the time to leave a review! We’re glad to hear that Gabriel was available and provided you with excellent support to resolve your issue. Our customer service team is dedicated to helping you every step of the way. If you need any further assistance, please don’t hesitate to reach out to us again. DSers Team

5 / 5 Share

May 21, 2025

Sandy was absolutely amazing! She helped me quickly and clearly solve my issue with product availability. Thanks to her, my store is now fully working and ready to sell. Her support was fast, kind, and professional. Thank you so much, Sandy!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your wonderful experience! We’re delighted that Sandy was able to assist you quickly and professionally. Our customer service team is always here to ensure your store runs smoothly. If you ever need help again, feel free to contact us anytime. DSers Team

5 / 5 Share

May 21, 2025

I had a lovely experience with Rin, they helped me solve my problems and she was very quick to reply, Great Service

Store

TKRZ

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your kind words and for leaving a review! We’re glad to hear that Rin was able to help you quickly and provide great service. Our customer service team works hard to support you every step of the way. If you need any further assistance, don’t hesitate to reach out to us again. DSers Team

5 / 5 Share

May 21, 2025

I'm really impressed with DSers support! The online chat is fast, professional, and super helpful — I always get clear answers in real time. The platform itself is well-designed, fully automated, and very easy to understand, even for beginners. It truly saves time and simplifies order management. Highly recommended!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for sharing your positive experience with DSers! We’re delighted to hear that our support team and platform have made managing your orders easier and more efficient. Your kind words about our fast and professional chat support mean a lot to us. If you ever need assistance again, please feel free to contact us anytime. DSers Team