DSers: Dropship+AliExpress+AI
All reviews
L'agent Frankie est une valeur ajoutée pour DSERS. Cet agent a été très patient pour le nouveau que je suis, il m'a guidé avec des instructions simples et concises sur quoi faire à chaque étape. Je lui suis très reconnaissant de m'avoir éduqué sur le fonctionnement de l'application DSERS. Bravo Mr Frankie, vous êtes une valeur pour l'entreprise. Merci et continuer dans cette voie, vous serez reconnu par votre travail.
I had a problem but the support service is really good and fast. If you want to do dropshipping, I recommend this app. Really simple to understand and very glad to use it.
I tried to uninstall this app. It keeps charging. Please remove the charge
Hello,Thank you for bringing this to our attention. We sincerely apologize for the billing issue you experienced after uninstalling DSers. To clarify, subscription charges are automatically canceled only when the app is uninstalled while your store is still active on Shopify. If the store is closed directly, the subscription may continue to generate charges. We have already processed refunds for eligible cases based on usage. Could you please confirm if this involves a recent charge? Feel free to contact us directly so we can resolve this promptly for you. Email address: [email protected] Official messenger link: https://www.messenger.com/t/DSersOfficia
sandy is excellent , very good support from her
Quero agradecer à Lacey pelo suporte prestado na solução do problema relacionado aos pedidos do meu cliente. Sua dedicação, atenção aos detalhes e rapidez no atendimento fizeram toda a diferença para que tudo fosse resolvido da melhor forma. Agradeço pelo profissionalismo e pelo cuidado em garantir a satisfação do cliente.
I had such a positive experience with Cyril, DSers support! The agent was incredibly patient, clear, and supportive, walking me step by step through the process of pushing products to TikTok. As someone still learning the technical side, I truly appreciated the way he explained things in simple terms and ensured I felt confident before moving forward. Thanks to his help, my products are now live! I’m very grateful for the professional and kind assistance ,highly recommended for anyone needing guidance.
wonderful and friendly!! Patient and a big help <3 <3
Good job from the support team. I had an issue and in no time i got help from Kimi
Merci Kimi pour ton aide, Merci Dsers pour le service parfait et permanent. Application vivement conseillée
I'm new to Dropshipping but this one was easy to setup and the 24/7 support is amazing!
Daryl listened attentively to my concerns, offered personalized solutions, and checked with me again if the issue is resolved. his professionalism, empathy, and positive attitude are truly commendable.
I was having the hardest time fulfilling an order because I couldn't map a product. They came through and mapped it on their end and I was able to fulfill my order seamlessly. THANK YOU!
The best i had an issue with my very first order and the agent was so patient and understanding walked me through the process and my customers order is now on the way.
“I had some confusion setting up a BOGO promotion in my store, so I reached out to DSers support. The team was extremely helpful and guided me step by step until everything was clear. They didn’t just give short answers—they explained the process in detail and made sure I understood how to apply it in my Shopify store. What impressed me the most was their patience and professionalism. They made the setup simple and easy to follow, even for someone like me who isn’t very technical. Thanks to their guidance, my BOGO promotion was live quickly and worked perfectly. Really appreciate the fast response and clear instructions. Excellent customer service—I feel more confident using DSers because of the support team!”
I had the pleasure of receiving assistance from Fiona, and I must say she was incredibly dedicated and patient. She thoroughly answered all my questions and provided clear guidance every step of the way. Her professionalism and willingness to help made a significant difference. Thank you, Fiona, for your outstanding support!
Thanks to Frankie, very helpful support
Aurora was more than willing to help. I had had a problem for hours trying to sort it out and then contacted DSERS via messenger. I had gotten a response within a couple of minutes and Aurora talked through what the problem could be. Within five minutes it was sorted! thank you again.
Rick sorted out a major issue this morning for me. I am extremely impressed with him and DSER's. A superb ambassador for DSER's - well done Rick, extremely focussed on analysing the issue and ultimately solving it! Thank you for your outstanding work.
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