DSers: Dropship+AliExpress+AI
All reviews
O Zico me ajudou a resolver um problema entre Shopify > AliExpress > DS'ers e o revendedor/loja. Era um problema enorme que precisava de uma solução simples, na minha opinião. No entanto, acabou se tornando uma dor de cabeça ao tentar contatar todos esses canais que precisavam fazer a sua parte. Por fim, o Zico me ajudou em todo esse processo, identificando exatamente onde e por que meu pedido estava travado. Isso salvou meu dia e realmente...
Olá, Muito obrigado por compartilhar sua experiência conosco! Ficamos felizes em saber que o Zico conseguiu te ajudar a identificar e resolver o problema com tanta precisão e dedicação. Nosso time de suporte está sempre pronto para enfrentar até as situações mais complexas, com paciência e profissionalismo. Se precisar de qualquer outra ajuda no futuro, estaremos aqui para você. DSers Team
Sandra a réagi très rapidement à chacune de mes questions. Avec beaucoup de précision, et des explications très claires et faciles à mettre en oeuvre. Un vrai soutien face aux problèmes. Merci à elle !
Bonjour, Merci beaucoup pour votre retour chaleureux ! Nous sommes ravis d’apprendre que Sandra a pu vous aider rapidement et efficacement. Notre équipe du service client s’efforce toujours d’offrir un accompagnement clair, patient et professionnel. N’hésitez surtout pas à nous recontacter si vous avez besoin d’aide à nouveau. DSers Team
DSers is an absolute must-have for any dropshipper working with AliExpress. I’ve been using it every single day for the past 4 years, and I honestly couldn’t run my business without it. It has literally changed my life. I save an insane amount of time processing orders, and everything is smooth, fast, and reliable. What really sets DSers apart is their outstanding customer support. Today, I had the pleasure of being helped by Gloria, who was incredibly patient and determined to solve my issue. She did an amazing job, thank you so much, Gloria! DSers is by far the best app on the entire Shopify App Store. I’ll never stop using it. Huge shoutout to the whole DSers team!!! you guys are doing an incredible job!
Hello, Thank you so much for your amazing review and for trusting DSers for the past four years! We’re thrilled to hear how much time DSers has saved you and how it has positively impacted your business. Gloria and the entire customer service team work hard to provide the best support possible, and your kind words mean a lot to us. If you ever need assistance again, don’t hesitate to reach out — we’re always here to help. DSers Team
I had an absolutely amazing experience with DSers thanks to Rita’s outstanding customer service! From start to finish, she was incredibly attentive, patient, and knowledgeable. Whenever I had questions or needed help navigating the platform, Rita responded quickly and provided clear, detailed guidance that made everything so much easier. Her friendly and professional approach made me feel valued as a customer, and she went above and beyond to ensure my issues were resolved smoothly. It’s rare to find such dedicated support, and Rita truly stands out as a shining example of excellent service. I’m beyond grateful for her help and highly recommend reaching out to her if you need any assistance on DSers!
Hello, Thank you so much for sharing your wonderful experience! We truly appreciate your kind words about Rita and are proud to have such a dedicated and knowledgeable member on our customer service team. It’s great to hear she made your journey with DSers smooth and easy. Please feel free to reach out anytime you need further assistance — we’re always here to help. DSers Team
Maria was very helpful and fast which is importent to me. she patiently walked me through the steps i needed to finalize an order which saved my time. honestly DSers best support team by far.
Gloria did an amazing job while helping me with some questions I had regarding the payments on the app. 10/10 awesome support. If you ever read the comment, thank you so much Gloria!
Otimo atendimento da Rita ! muito profissional !
Realmente um excelente atendimento! Muito obrigado por me ajudarem, em pleno domingo. 100sacional!
Hi, Thank you so much for your kind words and for taking the time to leave a review! Our customer service team is always here to help, even on Sundays, and we’re thrilled to know you had an excellent experience. Feel free to reach out anytime you need assistance! DSers Team
Very helpful and guidance from Esfania.
Incrível, sempre usei o Dsers e é a melhor plataforma para processamento de pedidos, e quando surge problemas, eles estão prontos para te ajudar a solucionar qualquer problema, independente do horário.
Hello, Thank you for your wonderful review! We’re glad to hear that you find DSers to be the best platform for order processing and that our team is always ready to help, no matter the time. If you ever need assistance again, don’t hesitate to contact us! DSers Team
DSers has been a lifesaver for my store! Any time I run into a hiccup with shipping, their support team jumps in almost instantly and fixes the problem. This time Luna handled my ticket, and she was amazing! Recommend them!
Hi, Thank you so much for sharing your positive experience! We’re thrilled to know that Luna and our support team have been there for you whenever you needed help. Providing fast and effective service is what we aim for. Feel free to reach out anytime you need assistance again! DSers Team
Hello! Thank you for taking the time to leave this review. If you need help with the app, to uninstall, or change your subscription, you can contact our customer service team on Facebook, or in-app! Happy dropshipping, DSers Team
Good Apps, Worth to try it. Gloria from support Team been really helpful and very fast responsive. You are the best, really appreciated it. Thank you And Blanca , help me today with the fulfilments steps, very helpful and very patient with me. thank you Blanca.
Tess from the email chat Icon thing in the corner solved my problem straight away! Thanks Tess!!
Rin from the DSers team helped me out with clear instructions, guided screenshots, and emotional support. I had been in tears from the stress of an issue that was related to my AliExpress account. It wasn't even really a DSers account issue. But Rin walked me through everything I had to do to fix my problem, get my account working better than before, and streamline my process so my store is even more efficient now. I am so relieved and thankful people like Rin have my back. I am new to this and all this is a little scary to new shop owners. Thank you, Rin!
Hello, Thank you so much for sharing your experience! We truly appreciate your kind words about Rin and are glad she could provide not only clear guidance but also the support you needed during a stressful time. Our customer service team is dedicated to helping you every step of the way, especially when starting out. Please feel free to reach out anytime you need assistance — we’re always here to help! DSers Team
quoi dire de pulse service client très présent sa me rassure pour mon avancement et je voudrais aussi remercier beaucoup aurore
I had an issue integrating my store with Alibaba and spoke to Zico on Messenger. They were so prompt and quick and although the problem hasn't been resolved, they'll be releasing an update with the solution/patch and they'll follow up to help me get it resolved. Fantastic customer service and help. I'd highly recommend and am looking forward to working more closely with DSers.
Hello, Thank you so much for taking the time to leave a review. We’re glad to hear that Zico provided prompt and attentive support, and we appreciate your patience as we work on the upcoming update to resolve the issue. Our customer service team is committed to ensuring you get the best experience possible. Please don’t hesitate to reach out again if you need any further assistance — we’re always here to help. DSers Team
Un grand merci à Sandra pour son aide précieuse durant mes moments de doute. C’est extrêmement rassurant de se sentir accompagné par une vraie professionnelle, disponible, compétente et à l’écoute. Bravo à DSers d’avoir dans ses rangs des personnes aussi dévouées. Je recommande chaleureusement cette équipe !
I had a unique support experience with Rita — patient, persistent, and unforgettable. She walked me through advanced mapping like a true legend. Appreciate the help! DSers still have their quirks, but the support deserves a shout-out.
Hi there, Thank you so much for sharing your experience! We're thrilled to hear that Rita was able to guide you through advanced mapping with such patience and persistence — she truly is a star on our support team. Should you run into anything else or need help again, don’t hesitate to reach out. We’re always here for you. DSers Team
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