DSers: Dropship+AliExpress+AI
All reviews
Review RSS feed
Blanca did a great job, she helped us to solve my problems.
Thank you so much for the help Zico!
Zoey provided excellent support – quick, knowledgeable, and very friendly. Thank you!
Aurora was great, she helped me with everything!
Merci beaucoup pour votre aide, j'ai été guidée de début à la fin pour mon problème, une personne très sympathique et à l'écoute !
“I’ve had such a great experience with DSers every single day. Today, Rick helped me fix a stock issue I’d been stuck with for days—she was absolutely amazing! Honestly, she felt more like a coach guiding me step by step. What I love most about DSers is the support team; they always make me feel at ease because I know someone is there to help, even when we’re in different time zones. Truly caring and reliable service!”
#Sandy thanks for your professional guidance
Good app. Good customer service. Aurora was great.
Embora demoramos alinhar o que estavamos em questão, como foi ocaso dos outros atendentes, que por sinal encerramos sem resolver, acredito que finalmente resolvemos nesse contato, está de parabéns Kimi! obrigado pelo atendimento, pela pasciência que teve
App support doesn’t understand even the simplest issues. They are not aware of the app features. They don’t know English, and when we want to translate, they give false information like “English is our native language.” Even the smallest matter takes hours. Instead of fixing bugs, they brush it off by saying, “we tested it, it works.” I spoke with Leona, but all the support agents are like this.
Thank you for providing such detailed feedback about your experience with our support team. We sincerely apologize for the frustration and inconvenience you have encountered. We are taking your comments about the support team's knowledge and language skills very seriously. This is not the level of service we wish to provide, and we are immediately reinforcing training protocols to ensure all agents are fully proficient with our app features and can communicate effectively. We are taking your feedback very seriously and are committed to making immediate improvements to our training and processes.Thank you for holding us accountable.
I have a problem on dser for the mapping and Luna is helping me with the situation. She help me check if everything is okay and update me as soon as possible. The response was fast and im so happy about it. Thank you for the assistance!!
KIMI was very patience & helpful to my issues & manage to get it resolved. Thank you! Good job KIMI!
amazing service as always. problem solved.
I was trying to link my new store to my other store and I did something wrong and lost it all. I was about to have a heart attack. I went to chat ond was working with Lucy the most wonderfull person. Took me step by step and was albe to get the products back on my first store and show me how to link the second store. Now all is good and I can not thank Lucy enough for the help I recived.
Kimi was a great help. 10 out of 10 service
fast, knowledgeable and clear!!!
What service, patience, competence, problems solved, such valuable help
servizio di assistenza DSers ottima,gentili disponibili e molto rapidi.Ho avuto il piacere di chattare con Elora.Bravissimi grazie
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.