DSers: Dropship+AliExpress+AI

Muy buena atención al cliente. Ayudó mucho en el primer pedido que mi tienda online ha tenido.

Helpful Guys, I'm waiting for your response

They are cooperative

Sean Hutcheson Sr. Outstanding Customer Support Experience I want to take a moment to recognize Teresa from DSers for her truly outstanding customer support. As a new seller facing my very first order issue, I was understandably stressed and disappointed. Teresa immediately stepped in with patience, kindness, and professionalism. She carefully explained the limitations of AliExpress shipping filters, walked me through alternative ways to search for U.S.-based suppliers, and even took the extra initiative to search for replacement suppliers on my behalf. What stood out most was her genuine care and encouragement. Instead of rushing me to a refund, she reassured me, asked me to hold on while she explored every possible option, and made sure I felt supported throughout the entire process. Her communication was clear, timely, and compassionate, which made a frustrating situation much easier to manage. Teresa went above and beyond what I expected from customer support. She treated my concern as if it truly mattered—and that level of dedication makes all the difference, especially for new sellers. DSers is fortunate to have her on their support team. If you ever get the chance to work with Teresa, you are in excellent hands. I would rate her 5 out of 5 stars without hesitation and highly recommend her support to anyone using DSers. Thank you again, Teresa, for your hard work, professionalism, and genuine kindness.

Merci á Luna pour le bonne service elle a pris le temps pour m'aider

muito bom atendimento. vcs sao top

Merci infiniment à Rita pour son excellent service !! En quelques minutes, elle m'a aidé à régler mon problème. Merci beaucoup Rita !!

Expérience parfaite ultra réactive je remercie énormément Rita.

Support is awesome - very responsive with simple and easy instructions Many thanks

Sandy was very friendly

Good Service by Shayla at Dsers.

great support, fast and quick answers and knew exactly how to fix the issues that i had. I wish i knew i could do this from the beginning my shop would be doing so much better.

I recently contacted DSers support (Teresa) regarding a cancelled orders issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support! Show less

Outstanding customer service from Estefania at DSers! She helped me successfully relink my account to AliExpress so I could continue importing products to my Shopify store without any interruptions. Her expertise was clear from the start, and she handled everything quickly and efficiently. What could have been a stressful issue was resolved smoothly thanks to her knowledge and professionalism. Truly excellent support thank you, Estefania!

Gostei muito do atendimento, resolveu minha dúvida e meu problema, obrigado!!

Esfania, was very quick and helpfull. Was very satisfied with your services!

Me ajudaram bastante, platadorma muito boa, recomendo !!!!!!!!!!!!!

Very good service!!!

Jai u un problème avec une commande j'arrivais pas a traiter la commande Jai passer une mauvaise journée mais Zoé mon ange gardien et t'arriver il et exceptionnel il ma règle le problème en deux minute efficace très professionnelle merci mon ange gardien zoé

After being charged for DSers Pro, I requested a refund and received inconsistent explanations from support (wrong billing period first, then a different reason to deny the refund). Even after acknowledging an error, DSers changed the justification again instead of resolving the issue, which felt misleading and wasted a lot of time. Before writing this review, I checked public comments/reviews on social media and review platforms and found many similar complaints about unexpected charges and refund requests being refused or handled inconsistently.​ Based on my experience, if you care about transparent billing and fair refund handling, be very cautious with this app.