DSers: Dropship+AliExpress+AI
All reviews
The support is really good, they know exactly what I asked and direct to solve my problems. They also help me to setup Dser as well, so far have the best experience with them.
Excellent 24/7 Support! I had an issue recently and reached out to DSers support—within less than a minute, I was connected with Selena. She was incredibly helpful, efficient, and polite. My problem was resolved in under five minutes! The fact that DSers offers round-the-clock support and responds so quickly makes a huge difference. Selena's assistance was top-notch, and I’m very impressed with the level of service provided. Highly recommend!
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that Selena provided you with quick and efficient support. Our customer service team is dedicated to offering 24/7 assistance to ensure every issue is resolved smoothly and promptly. If you ever need help again, please don’t hesitate to reach out to us. DSers Team
I was having an issue with account mix ups in making my first sale. I contacted the live chat and spoke to Luna, who was extremely helpful and solved all my issues out with great efficiency. I wouldn't have known how to sort this issue out without Luna's help. Thank you
Hi, Thank you for sharing your experience! We’re so glad Luna could assist you efficiently and help resolve your account issues. Our customer service team is always here to support you every step of the way. If you need any further help, feel free to contact us anytime. DSers Team
Luna was very helpful. I had set up 3 new DSers accounts and was only able to login to the dashboard for one of them. Luna walked me through everything I needed to get the accounts up and running. Thanks again Luna!
Rfimp had my issues fixed in few seconds, and I was amazed by the expertise showed in handeling my case - way you go Rfimp :) keep up the good spirit.
Hi, Thank you for your wonderful feedback! We’re thrilled to hear that Rfimp was able to fix your issues quickly and demonstrated great expertise in handling your case. Our customer service team always aims to provide fast and effective support. If you ever need assistance again, feel free to reach out anytime! DSers Team
Facile, efficace et très drôle... en quelques secondes c'était régler et avec un humanisme trop cool ! Merci encore !
I had a great experience with Zico. I had an issue with my delivery in my shopify store and Zico helped me to resolve it. It took a lot of time. I appreciate his patience and giving me different options and suggestions to solve the issue. Though it took a lot of time with trial and error, Zico finally fixed it.
Hello, Thank you so much for sharing your experience! We’re glad to hear that Zico was patient and dedicated in helping you resolve your delivery issue, even with the extra time it took. Our customer service team always strives to provide thorough support and useful solutions. If you need any assistance in the future, please don’t hesitate to contact us again! DSers Team
I had a great experience with Esfania, DSers customer service team member. She was professional, patient, and resolved my issue quickly. Her clear communication and friendly attitude made the whole process smooth and stress-free. Excellent support—thank you!
Zoe was very attentive with me! I Appreciate! Thank you!
Perfect support! Fast and accurate! Very professional!
She’s incredibly fast, sharp, and knows exactly what she’s doing. Every time I run into something I can’t figure out, she has an immediate fix ready. It saves me time, money, and honestly—massive headaches. Seriously grateful for the support.
Hi, Thank you so much for your kind words! We’re thrilled to hear that our team could provide you with fast and effective support that makes your dropshipping journey easier. If you ever need help again, don’t hesitate to reach out—we’re always here for you! DSers Team
Stella is very nice professional and help me with very good attention...
Hi, Thank you for sharing your positive experience! We’re glad to hear that Stella was professional and attentive in assisting you. Our customer service team always strives to provide the best support possible. If you ever need help again, don’t hesitate to reach out! DSers Team
I contacted support via Facebook Messenger. At first, I was a bit skeptical, but very quickly Fiona from the DSers team joined the chat, immediately recognized my issue, and helped me solve it in a simple and understandable way! My skepticism disappeared right away, and I could finally breathe a sigh of relief. Huge thanks to the DSers support team – fantastic job!
Hi, Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Fiona was able to quickly identify your issue and provide clear, effective help. Our customer service team works hard to make sure every user feels supported and confident while using DSers. If you ever need assistance again, don’t hesitate to reach out to us anytime. DSers Team
“The Ultimate Dropshipping Tool – A Game Changer!” I’ve been using DSers for my Shopify store, and it’s hands-down one of the best decisions I’ve made. The product mapping is super smooth, especially when dealing with multiple variants. Order automation is quick and reliable, and syncing with AliExpress suppliers has saved me so much time. The best part? Their customer support is excellent — friendly, fast, and always ready to help when I’m stuck. If you're doing dropshipping seriously, DSers is a must-have. It streamlined my workflow, reduced errors, and made fulfillment almost effortless. Highly recommended!
Hi, Thank you so much for sharing your wonderful experience with DSers! We're thrilled to hear that our platform has helped streamline your dropshipping workflow and that our customer support team has been friendly and responsive whenever you needed assistance. If you ever have any questions or need further help, please don't hesitate to reach out to us again. DSers Team
Great support, super helpful! I had trouble setting up shipping rates for DSers, and the support team really came through. They explained everything clearly and helped me fix the problem fast. Super friendly and patient — felt like they actually cared. Big thanks to the DSers team, you made it easy for me!
Hello, Thank you for sharing your experience and leaving a review! We’re so glad our customer service team could assist you promptly and patiently with your shipping rates setup. It means a lot to us that you felt supported and cared for throughout the process. If you ever need help again, please feel free to contact us anytime. DSers Team
I would like to thank Ms. Fiona for helping me resolve a shipping Issue with my account this morning she had a very welcoming spirit and she went above and beyond to assure customer satisfaction was achieved ty so much for your help.
Amazing customer service from DSer as always! Rita served me this time and she was quick to solve the issue!
Sandy est vraiment un ange... ellem a sorti d une situation tres delicate..merci bcp bcp et enormement a toi Sandy... Tres chanceux d avoir fait affaire avec toi
j'ai poser mes question et j'ai reçu une reponse rapide et trés utile pour mon problème merci beaucoup
Hello, Thank you for your wonderful feedback! We’re happy to hear that you received a quick and helpful response to your questions. Our customer service team always strives to provide the best support possible. If you ever need assistance again, please feel free to contact us anytime. DSers Team
I use their app today and It's really helpful! The customer-service are very patient and fast to solve my problems. Thank you!
Hello, Thank you for sharing your positive experience and for leaving a review! We’re happy to hear that our customer service team could assist you quickly and patiently. Providing great support is very important to us. If you ever need help again, feel free to contact us anytime. DSers Team
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