DSers: Dropship+AliExpress+AI
All reviews
Me ajudaram bastante, platadorma muito boa, recomendo !!!!!!!!!!!!!
Jai u un problème avec une commande j'arrivais pas a traiter la commande Jai passer une mauvaise journée mais Zoé mon ange gardien et t'arriver il et exceptionnel il ma règle le problème en deux minute efficace très professionnelle merci mon ange gardien zoé
After being charged for DSers Pro, I requested a refund and received inconsistent explanations from support (wrong billing period first, then a different reason to deny the refund). Even after acknowledging an error, DSers changed the justification again instead of resolving the issue, which felt misleading and wasted a lot of time. Before writing this review, I checked public comments/reviews on social media and review platforms and found many similar complaints about unexpected charges and refund requests being refused or handled inconsistently. Based on my experience, if you care about transparent billing and fair refund handling, be very cautious with this app.
Hello, there Thank you for taking the time to share your feedback regarding your recent experience with our support team. We sincerely apologize for any frustration or inconvenience this situation has caused. Upon re-examination by our finance team, it was confirmed that your DSers account did show frequent consecutive login activity between November 10, 2025, and December 10, 2025. According to our refund policy, this type of usage pattern does not qualify for a refund, which our support team has previously communicated. We truly regret any misunderstanding this may have caused. Should you require more detailed information, we can provide a login timeline document including IP addresses for your reference. As this contains sensitive account information, we recommend continuing this conversation through our official channels for your privacy and security: Email: [email protected] Messenger: https://www.messenger.com/t/DSersOfficial Thank you for your understanding. Best regards, The DSers Team
SAV rapide et efficace. Jeffery m'a réglé un problème de sécurité en 2 minutes et avec professionnalisme. Il m'a rassuré et guidé dans la procédure. Merci. Je recommande ++
"I had a fantastic experience working with Aurora at Desers. She was incredibly professional, patient, and went above and beyond to ensure my issues were resolved. Her communication skills are top-notch, and she made what could have been a stressful situation feel seamless. Desers is lucky to have such a dedicated support professional!"
Rita was very helpful and got my order back up and running within minutes!
My issue was resolved in just a few seconds.
Muy buena atencion por parte del personal de atencion al cliente, muy capacitado y profesional, con una paciencia extrema, para poder llegar a solucionar mi peticion. 100 % eficiente. Siempre tienen el tiempo y la paciencia para ayudar...
James provide a excellent customer services and solve all my problem and provide solution , thanks
Thanks Zico for all your help today. respect. VM
DSER’s service is really fast and their resolution process is excellent. What I liked the most is that there is a real person available live who listens to your problems and provides solutions in real time. Cyril was very helpful, patient, and professional throughout the conversation, and he made sure to ask if I was happy with the resolution before ending the chat. Overall, a great support experience and highly recommended.
Dsers support is always great! I recently contacted them, Kusy was very helpful and solved my problem quickly! Highly recommend!
I had a great experience with Chloe. She was patient and told me exactly what I needed to know. I didn't even know I had another step to complete in the shipping process. Thanks Chloe! I appreciate your help!
Kusy était très sympa, m'a aidé à résoudre mon problème. Merci à toute l'équipe Dsers.
Krystal is very professional, highly knowledgeable, and incredibly responsive. Easily one of the best customer service representatives I’ve worked with.
Hervorragende Hilfe der Support (Chloe), es lief alles Schritt für Schritt und reibungslos ohne Probleme!
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