All reviews

Rating Breakdown

  • 5
    98% (5,265 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,338)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2025

Dsers Have provided support real time. They will attend and find the quick and best solutions. I thank Maria for the great turn around time!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re glad to hear that our real-time support was able to provide quick and effective solutions. A big shoutout to Maria for her great turnaround time! If you ever need further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 22, 2025

I’ve been using the DSers app for my dropshipping business, and I couldn’t be happier! Not only is the app intuitive and packed with great features, but the customer service is absolutely incredible. I had a few questions about using the app, and Fiona from the support team was amazing. She responded quickly, was super knowledgeable, and patiently walked me through everything I needed to know. It’s clear she genuinely cares about helping users. Her professionalism and friendly approach made a huge difference for me. DSers is an excellent choice for dropshipping, and having such outstanding support, especially from Fiona, makes it even better. Highly recommended!

Using app

3 months

Total reviews

5

Average rating

4.0

Developer Reply

Hi, Thank you for your amazing feedback! We’re thrilled to hear that DSers has been a great tool for your dropshipping business and that Fiona provided outstanding support. Our team is dedicated to making your experience as smooth and successful as possible! If you ever need further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 22, 2025

Vivian from Dsers was a helpful support! She was incredibly knowledgeable with timely service! I am grateful for people to be in my corner as we build our business!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words! We’re so glad to hear that Vivian provided knowledgeable and timely support. Our team is always here to help as you continue building your business! If you ever need further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 22, 2025

Very happy with the app and the assistant team are really helpful when you need help.

Store

Primrox

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re delighted to hear that you’re happy with the app and that our support team has been helpful. We’re always here whenever you need assistance! If you ever have more questions, don’t hesitate to reach out. DSers Team

5 / 5 Share

March 22, 2025

Elora m'a accompagné sur un probleme de variantes que j'avais et a été tres compréhensive. Elle m'a permis d'étoffer mon offre ! Super !

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Merci beaucoup pour votre retour ! Nous sommes ravis de savoir qu'Elora a pu vous aider avec votre problème de variantes et qu'elle a contribué à enrichir votre offre. Notre équipe est toujours là pour vous accompagner ! Si vous avez besoin d’aide à l’avenir, n’hésitez pas à nous contacter. DSers Team

5 / 5 Share

March 22, 2025

Great support from Rin!

Using app

5 months

Total reviews

7

Average rating

4.4

Developer Reply

Hi, Thank you for your feedback! We’re happy to hear that Rin provided you with great support. Our team is always here to help! If you ever need further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 22, 2025

Great Support 24,7

Store

PWM

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re glad to hear that you appreciate our 24/7 support. Our team is always here to assist you whenever you need! If you ever need further help, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 21, 2025

Good service, good support!

Using app

4 months

Total reviews

9

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re glad to hear that you’re happy with our service and support. Our team is always here to help! If you ever need assistance again, don’t hesitate to reach out. DSers Team

5 / 5 Share

March 21, 2025

Needed quick help about suppliers changing SKU's and how to update my store. They helped with 3 easy screenshots to follow.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re glad to hear that our team provided quick and easy guidance with screenshots to help you update your store. We’re always here to make things simple for you! If you ever need further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

June 22, 2025

5 Stars "I had an amazing experience with Frankie! They were incredibly knowledgeable and patient, answering all my questions about my Shopify stores. Frankie guided me through the best way to manage and combine my stores, making everything so much clearer and easier to handle. Their expertise and friendly approach made the whole process stress-free. I truly appreciate their help and would highly recommend their support to anyone needing Shopify assistance!"

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your amazing feedback! We’re so happy to hear that Frankie provided you with knowledgeable and patient support, making your Shopify store management easier and stress-free. Our team is always here to help! If you ever need further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 21, 2025

PERFECT SERVICE

Store

OKOA

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re thrilled to hear that you had a perfect experience with our service. Our team is always here to help! If you ever need any assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 21, 2025

My rep was Extremely helpful and patient . Thank you my friend. I appreciate your service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your kind words! We’re happy to hear that our support team was helpful and patient while assisting you. Your satisfaction means a lot to us! If you ever need any more help, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 20, 2025

My Rep helped me I had been trying to place an order a few days and they took me right to the issue and helped me resolve it.... excellent service!!!

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Hi, Thank you for your kind words! We’re so glad to hear that our support team was able to quickly identify and resolve your issue. Providing excellent service is always our goal! If you ever need further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 20, 2025

The support was amazing, problem was solved very quick and I could finish the order in some minutes.

Store

Flowsly

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re delighted to hear that our support team provided amazing assistance and helped you resolve the issue quickly. Your satisfaction is our priority! If you ever need further help, feel free to reach out again. DSers Team

5 / 5 Share

March 20, 2025

thanks

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for your rating! Our team is always here to assist you. If you ever need anything else, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 20, 2025

I'm relatively new to my dropshipping store and don't have many sales, but products started appearing with a price of $0, which was a big problem for me. Today I decided to seek help from Dsers support and, luckily for me, Zico answered, who quickly solved my problem and offered to help me if the problem recurs. That support means a lot to me. Thank you very much!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your experience! We’re glad to hear that Zico was able to quickly resolve your issue and provide you with the support you needed. We understand how important it is to keep your store running smoothly, and our team is always here to help. If you ever need any further assistance, don’t hesitate to reach out again. DSers Team

4 / 5 Share

March 19, 2025

reponse rapide .

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you for your feedback! We’re glad to hear that you received a quick response. Our team is always here to assist you. If you ever need further support, feel free to reach out again. DSers Team

5 / 5 Share

March 19, 2025

Esta APP nos facilita muchísimo la vida, pero lo mas importante es su atención al cliente, tuvimos un problema para que se aplicaran unos descuentos al hacer el pago y Fiona de atención al vendedor nos atendió rápido y muy bien, nos soluciono el problema rápidamente y nos ahorro mucho dinero en los envíos. Gracias Fiona!!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hola, ¡Gracias por tu comentario! Nos alegra saber que DSers te facilita la vida y que Fiona pudo ayudarte rápidamente con los descuentos en los pagos. Nuestro equipo siempre está aquí para brindarte el mejor soporte y asegurarse de que todo funcione sin problemas. Si necesitas más ayuda en el futuro, no dudes en contactarnos. DSers Team

5 / 5 Share

March 19, 2025

Im very happy and satisfied with the support given by Adele my issue were sorted in less than 5 minutes

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We’re delighted to hear that Adele provided you with quick and efficient support. Our team is always here to help and ensure a smooth experience for you. If you ever need any further assistance, don’t hesitate to reach out again. DSers Team

5 / 5 Share

March 19, 2025

Rita was the best support i ever had. I have never felt so comfortable, she helped me overcome complex problems i had on the fullfillment process and made me feel safe and sure during the whole process. People like her should get a raise for sure. Congrats ! Thank you Rita !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your amazing feedback! We’re delighted to hear that Rita provided you with the best support and made you feel confident throughout the fulfillment process. Our team is dedicated to ensuring a smooth experience for our users, and we truly appreciate your kind words. If you ever need any more assistance, feel free to reach out again. DSers Team