DSers: Dropship+AliExpress+AI
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I had some problem and needed to contact with the customer service and I was assisted very fast. The service was amazing! I was really stuck with an issue, but the Neva guided me through everything step by step and made it so easy to understand. Neva was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help!
Hi, Thank you so much for leaving such a kind review! We’re delighted to hear that Neva was able to guide you step by step and make the process easy for you—our customer service team always strives to provide fast, friendly, and helpful support. If you ever run into anything else, feel free to reach out again. We’re always happy to help! DSers Team
Rfimp was great to help me. Done so much to link my store it was impossible for us.
Hi, Thank you so much for sharing your experience! We're thrilled to hear that Rfimp was able to go above and beyond to assist you in linking your store—our customer service team is always committed to helping as much as possible, even in the most challenging cases. If you need any further help, please don’t hesitate to contact us again. We’re always here for you! DSers Team
Selena helped me with my issues and she was so patient with my questions. She stayed on the chat with me for well over an hour and a half. She is a life saver!
Hi, Thank you so much for taking the time to share your experience! We're so glad to hear that Selena was able to assist you patiently and thoroughly. Our customer service team is always dedicated to helping users every step of the way, no matter how long it takes. If you ever need help again, feel free to reach out to us anytime — we're always here for you! DSers Team
I had an issue connecting my DSers account with AliExpress, and Aurora provided outstanding assistance. She was patient, knowledgeable, and resolved everything quickly. Her support made a stressful situation much easier. Thank you, Aurora!
Hi, Thank you so much for sharing your positive experience with us! We're thrilled to hear that Aurora was able to assist you with connecting your DSers account to AliExpress and resolve the issue quickly. Our team always strives to provide excellent support, and it’s great to know Aurora helped make your experience smoother. If you need any further assistance in the future, don't hesitate to reach out. We're here to help! DSers Team
Excellent support, especially from Sandra! She was extremely helpful.
Hi, Thank you for taking the time to leave such a kind review! We're so glad to hear that Sandra was able to assist you and provide excellent support—our customer service team is always here to help with dedication and care. If you ever have more questions or need further assistance, feel free to reach out to us anytime. DSers Team
Worked with Luna and she was awesome. Bravo to Luna! No long wait times to get a response like most apps. Helped me to realize it was me that cancelled the order, and most importantly, showed me how to get here to write the review. A previous agent had asked me to write a review but I didn't know how to get here.
Hi, Thank you so much for your thoughtful feedback! We’re thrilled to hear that Luna provided you with such awesome support. It’s great to know she not only helped clarify your order situation but also guided you on how to leave a review—your words mean a lot to us! If you ever need anything else, don’t hesitate to reach out. We’re always here to help! DSers Team
Olá, tenho uma Loja há pouco mais de um ano e foi surpreendido por alguns emprevistos de configuração. Hoje na data de 06/04/2025, fui surpreendido outra vez as 17:00 de um domingo fui atendido e muito bem atendido pea Fiona que me guiou e ajudou a passar por essa etapa. Muito Obrigado e espero crescer nesta parceria. Luiz Fenando Fonseca ( Hello, I have had a store for a little over a year and was surprised by some business owners who were setting it up. Today, on 04/06/2025, I was approached again at 5:00 pm on a Sunday and was very well attended to by Fiona who guided me and helped me get through this stage. Thank you very much and I hope to grow in this partnership.)
Olá Luiz Fernando, Muito obrigado por deixar esse comentário tão positivo! Ficamos muito felizes em saber que a Fiona pôde te ajudar com eficiência, especialmente em um momento inesperado como esse. Nosso time de suporte está sempre pronto para auxiliar, mesmo nos finais de semana — é gratificante saber que você se sentiu bem atendido. Conte conosco sempre que precisar, estamos aqui para ajudar no crescimento da sua loja! Equipe DSers
Excellent Support from Rita
Hi, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Rita provided you with excellent support—our customer service team is always here to ensure you have the best experience possible. If you ever need assistance again, feel free to reach out to us anytime. DSers Team
Thank you Rita for helping me resolve my issue with my orders. They responded quickly,
Hi, Thank you so much for your kind words! We're glad to hear that Rita was able to assist you quickly and help resolve the issue with your orders—our support team is always here to provide fast and helpful service. If you ever run into any more questions or need further assistance, feel free to reach out anytime. DSers Team
I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!
Hi, Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zico was able to step in quickly and resolve your issue—our customer service team takes great pride in providing fast, reliable support to keep your business running smoothly. If you ever need help again, please don’t hesitate to reach out. We’re always here for you! DSers Team
I had a technical issue on my Dsers Platform and Isak from DSers team was kind enough to assist me on resolving the issue. great Communication
Hi, Thank you so much for taking the time to share your feedback! We're so glad to hear that Isak was able to assist you in resolving your technical issue with great communication. Our team is always here to ensure you have a smooth experience. If you need any more assistance, feel free to reach out anytime. We’re always happy to help! DSers Team
Great service I just had. First class. Thanks Dsers support.
Hi, Thank you so much for leaving this great review! We're thrilled to hear that you had a first-class experience with our support team. We always strive to provide the best service possible, and it's wonderful to know that we were able to meet your expectations. If you need any further assistance, don't hesitate to reach out. We're here to help! DSers Team
Sandy was very patient will my questions and answered them all! I am new to dropshipping and will not hesitate to reach out again if I need more assistance. Thank you Sandy! The messaging app is a convenient way to get answers to all of your questions in a timely fashion. I would definitely recommend it over email.
Hi, Thank you so much for your wonderful review! We're so glad to hear that Sandy was patient and thorough in helping you—our customer service team is always here to support you, especially when you're just getting started. Please feel free to reach out again anytime you need help. We’re always happy to assist! DSers Team
Its the best service. just connected with Blanca and she helped me a lot and it resolved my several issues. Now i'm more confident to do more business through DSers. Their services are highly recommended! and Blanca is a true gem. Thank you once again
Hi, Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Blanca was able to assist you and help resolve your issues—our customer service team is always dedicated to providing the best support possible. If you ever need help again, please don’t hesitate to reach out. We’re always here for you! DSers Team
o aplicativo e bom porem achei meio caro em frente aos concorrentes mais ele e o melhor que ja testei e o atendimento que eu tive foi muito bom
Olá, Muito obrigado por deixar seu comentário! Ficamos felizes em saber que você considera o DSers o melhor app que já testou e que teve um ótimo atendimento com nossa equipe de suporte — nos esforçamos para oferecer sempre o melhor suporte possível. Se precisar de qualquer ajuda no futuro, não hesite em entrar em contato conosco. Estamos sempre prontos para ajudar! DSers Team
personne très professionnelle. est resté avec moi jusqu'à pouvoir régler mon soucis de connection ( environ 45 minutes) personne très agréable et sympathique
Bonjour, Merci beaucoup d’avoir pris le temps de laisser cet avis ! Nous sommes ravis d’apprendre que notre équipe de support a su rester à vos côtés jusqu’à la résolution complète de votre problème. Offrir un service professionnel, patient et chaleureux fait partie de nos priorités. N’hésitez pas à nous recontacter si vous avez besoin d’aide à nouveau, nous serons toujours là pour vous. DSers Team
I had an issue with my orders, and the DSers support team was incredibly helpful in resolving it. They responded quickly, communicated clearly, and made sure everything was sorted out smoothly. Thank you, DSers team, for your great support — you’ve earned my trust and made managing my store so much easier!
Hi, Thank you so much for leaving such a thoughtful review! We’re thrilled to hear that our support team could help resolve your issue efficiently and make your experience smoother. Our team is always here to provide clear, quick, and reliable support. If you ever need further assistance, please feel free to reach out—we’re always happy to help! DSers Team
Im super happy with the costumer support of Wendy, a very friendly and helpful person. And amazed by the quick response, didnt even took 20 seconds before she reached out to me.. Thank you so much, you are the best.
Hello, Thank you so much for leaving this wonderful review! We're thrilled to hear that Wendy was able to assist you quickly and effectively. Our customer support team is always here to help, and it's great to know Wendy made such a positive impact on your experience. If you ever need further assistance, don't hesitate to reach out again—we’re always here for you! DSers Team
Sandra foi uma ótima ajuda, super prestável e muito simpática.
Olá, Muito obrigado por deixar esse comentário tão gentil! Ficamos muito felizes em saber que a Sandra pôde te ajudar de forma prestável e simpática – nosso time de suporte se esforça sempre para oferecer o melhor atendimento possível. Se precisar de mais alguma coisa no futuro, não hesite em nos chamar. Estamos sempre à disposição! Equipe DSers
Elora was so helpful and we were able to solve my problem very quickly and set me up for future success.
Hi, Thank you so much for your kind words! We're really glad to hear that Elora was able to assist you effectively and set you up for future success—our customer service team is always here to help. If you ever need any more support, feel free to reach out again anytime. DSers Team
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