All reviews

Rating Breakdown

  • 5
    98% (5,265 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2025

Thank you very much for Teresa assistance. She answered to my question clearly and promptly with screenshots. Excellent customer service.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello! Thank you for your wonderful feedback! We're delighted to hear that Teresa provided clear and prompt assistance with screenshots to guide you. Our customer service team is always here to ensure you have the best experience possible. Feel free to reach out anytime you need help! DSers Team

5 / 5 Share

Feb. 19, 2025

I spoke with Zico, customer service rep. Excellent customer service, communication and very patience.

Store

My Store

Using app

2 months

Developer Reply

Hello! Thank you for your wonderful feedback! We're glad to hear that Zico provided excellent customer service with great communication and patience. Our team is always here to help! If you ever need any further assistance, feel free to reach out. DSers Team

5 / 5 Share

Feb. 19, 2025

Zico was very helpful today and fixed my issue in a timley manner. Thanks alot!

Store

gadg-it

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello! Thank you for your kind words! We're glad to hear that Zico was able to help you quickly and efficiently. Our team is always here to provide the best support possible. Feel free to reach out anytime you need assistance. DSers Team

5 / 5 Share

Feb. 19, 2025

I had an issue with my order details, but Zico from Dsers support was incredibly helpful and responsive. He quickly guided me through the cancellation process, allowing me to modify my email address without any hassle. His kind and professional assistance made the entire experience smooth and stress-free. I highly recommend Dsers support – they truly care about their users and go the extra mile to help!

Using app

8 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello! Thank you for your kind words! We're so glad to hear that Zico provided you with quick and professional support, making the process smooth and stress-free. Our team is always here to go the extra mile for you! 😊 If you ever need assistance again, don’t hesitate to reach out—we’re happy to help! DSers Team

5 / 5 Share

Feb. 19, 2025

Aurora provided outstanding support with my Shopify store through Dsers. He was fast, efficient, and incredibly knowledgeable, making the whole process seamless. Huge thanks to him and the Dsers team for their excellent service—highly recommended!

Store

GX DOME

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your wonderful feedback! We're so glad to hear that Aurora provided outstanding support and made your experience seamless. Our team is always dedicated to offering the best service possible. If you ever need further assistance, don’t hesitate to reach out! DSers Team

5 / 5 Share

Feb. 18, 2025

Sandy from Chat support was awesome. She help me resolved my issue quick and easy. THANKS!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your kind words! We're thrilled to hear that Sandy provided you with quick and easy support. Our team is always here to help and make your experience smooth. If you ever need assistance again, don’t hesitate to reach out! DSers Team

5 / 5 Share

Feb. 18, 2025

Fast and nice service highly recommend Sandy

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your kind words! We're thrilled to hear that Sandy provided fast and excellent service. Our team is always here to help and ensure a smooth experience for you. If you ever need assistance again, don’t hesitate to reach out! DSers Team

5 / 5 Share

Feb. 18, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your fantastic review! Feel free to reach out anytime if you need assistance. We're always here to help! DSers Team

5 / 5 Share

Feb. 18, 2025

its the best customer service you can get i was helped by wendy in 20 minutes very helpful and very respectful if i could i would give more stars wendy thank you

Store

HC-Shop

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you so much for your wonderful review! We're thrilled to hear that Wendy provided you with such great service. Our team is always here to assist you, and it’s fantastic to know Wendy made your experience so positive. If you ever need help again, don’t hesitate to reach out. We’re happy to assist! DSers Team

5 / 5 Share

Feb. 18, 2025

Excellent App and Outstanding Support!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you had a great experience with both the app and our support team. If you ever need assistance again, don't hesitate to reach out. We're always here to help! DSers Team

1 / 5 Share

Feb. 18, 2025

I've been using Dsers for many years, but recently I've been having problems every day when placing orders... Now I literally can't process ANY order, with the following error message: "AliExpress found a CPF issue. Contact your buyer to check CPF accuracy " All orders with the same message, all of them! There's nothing wrong with the customers' CPF, it's a bug in the platform that no one solves... If anyone can help me I'd be grateful, as I have hundreds of orders to send!

Using app

Over 2 years

Total reviews

3

Average rating

2.7

Developer Reply

Hello! Thank you for the feedback! If you need anything else, don’t hesitate to reach out. You can contact us anytime DSers Team

5 / 5 Share

Feb. 18, 2025

Very good service thnak you!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi! Thank you for your kind words! We're so happy to hear that you had a positive experience with our service. If you ever need any more help, feel free to reach out. We're always here for you! DSers Team

5 / 5 Share

Feb. 18, 2025

I had an issue after installing the app, but Vivian responded quickly and resolved it right away. I really appreciate the prompt and efficient support. Thank you so much!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for sharing your experience! We're so happy to hear that Vivian was able to resolve your issue quickly and efficiently. Our team works hard to provide prompt and helpful support, and it's great to know that Vivian was able to assist you so effectively. If you need anything else, don’t hesitate to reach out again. We’re always here to help! DSers Team

5 / 5 Share

Feb. 17, 2025

Support is absolutely amazing, I was shocked how quickly they have responded to my questions and answered promptly with all proper explanation, directing me on all the steps how to connect suppliers from Aliexpress to DSers and link products to Shopify. Very much appreciate for help.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for leaving such a fantastic review! We’re thrilled to hear that our support team was able to assist you so efficiently and provide the guidance you needed. It's always our goal to make your experience as smooth as possible, and we’re glad to have been able to help. If you have any more questions or need assistance in the future, don't hesitate to reach out. We’re always here to help! DSers Team

5 / 5 Share

Feb. 17, 2025

Rita me ha ayudado de una forma muy clara y lo más importante, me ha solucionado el problema que tenía con un pedido atascado por mi culpa y desconocimiento, además me ha enseñado como funciona Dsers de una forma muy clara. Gracias!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Hola! ¡Muchas gracias por tu comentario! Nos alegra saber que Rita pudo ayudarte de manera clara y efectiva, y que pudo resolver el problema con tu pedido. Siempre nos esforzamos para brindar el mejor servicio posible y es genial saber que fue útil para ti. Si necesitas más ayuda, no dudes en contactarnos nuevamente. ¡Estamos aquí para ayudarte! DSers Team

5 / 5 Share

Feb. 17, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello! Thank you for your feedback! If you ever need assistance in the future, don't hesitate to reach out. We're always here to help! DSers Team

5 / 5 Share

Feb. 17, 2025

Rita is very helpful

Store

Taraiga

Using app

About 22 hours

Total reviews

5

Average rating

4.2

Developer Reply

Hello! Thank you for sharing your positive experience with Rita! We're thrilled to hear that she was able to assist you effectively. We truly appreciate your feedback. If you need further assistance, feel free to contact us again anytime. We're here to help! DSers Team

5 / 5 Share

March 18, 2025

Very professional, very fast in response, it was a very nice experience talking to them. Rfimp, you are the best.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello! Thank you for taking the time to leave such a kind review! We're so glad to hear that you had a positive experience with our customer service team. We strive to be both professional and efficient in helping our users, and it's great to know that we succeeded in doing so for you. If you need any further assistance, please feel free to contact us again. We're here to help! DSers Team

5 / 5 Share

Feb. 16, 2025

Luna was a great help to me following my latest enquiry. She was prompt in responding and has assisted me before. Exceptional service.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello! Thank you so much for your feedback! We're thrilled to hear that Luna was able to assist you once again and provided exceptional service. Our customer service team always strives to provide prompt and helpful support to make your experience smoother. If you need anything else, don't hesitate to reach out to us again. We're here to help! DSers Team

5 / 5 Share

Feb. 15, 2025

Awesome dropshipping app very simple and very handy ! The person helping me, Raphael, was very helpful and to the point when I needed him. Using images and many details he quickly solved the problem ! Thank you Raphael

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you so much for leaving such a great review! We're thrilled to hear that you had an awesome experience with DSers and that Raphael was able to assist you so effectively. Our team always aims to provide quick, helpful, and detailed support to ensure everything runs smoothly for you. If you ever need further assistance, don't hesitate to reach out again. We're here to help! DSers Team