All reviews

Rating Breakdown

  • 5
    98% (5,270 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2025

just perfect

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback! We’re thrilled to hear that you had a perfect experience with us. Your support means a lot! If you ever need any assistance, feel free to reach out—we’re always happy to help. DSers Team

5 / 5 Share

Feb. 6, 2025

Selena was very helpful and patient with me and has help me with my inquires. I love that they provided a real time support which is amazing. Cheers!

Store

Attere

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your kind words! We’re so happy to hear that Selena was helpful and patient in assisting you with your inquiries. We’re proud to provide real-time support to ensure the best experience for our users! If you ever need help again, don’t hesitate to reach out—we’re always here for you. DSers Team

5 / 5 Share

Feb. 5, 2025

Ótimo atendimento da Vivian, resolveu o meu problema muito rápido. Obrigado!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Olá, Muito obrigado pelo seu feedback! Ficamos felizes em saber que Vivian conseguiu resolver seu problema rapidamente. Nosso time está sempre pronto para ajudar! Se precisar de qualquer suporte no futuro, não hesite em nos contatar. Equipe DSers

5 / 5 Share

Feb. 5, 2025

Fiona was amazing at dealing with my issue. She competently and quickly helped with an order Aliexpress had refunded cause the seller had not sent the order in time. I then was able to change the supplier and place the order through another supplier and hopefully customer won't realise there has been an issue. I cannot fault the support received so far from DSers.

Store

YOSSO

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your wonderful feedback! We’re delighted to hear that Fiona was able to assist you efficiently and help resolve the issue with your order. Our team is always here to ensure a smooth experience for you! If you ever need further assistance, don’t hesitate to reach out—we’re always happy to help. DSers Team

5 / 5 Share

Feb. 5, 2025

Excellent Costumer Service!! Gloria was really helpful!! She gave me fast and accurate responses to my questions!! It only took 2 minutes to solve my problem!! Recommend 10 out of 10.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback! We’re glad to hear that our app is helping you process orders quickly and that Gloria provided you with helpful and responsive support. Our team is always here to assist you with any questions or concerns! If you ever need further assistance, feel free to reach out—we’re happy to help! DSers Team

5 / 5 Share

Feb. 5, 2025

This app works and helps to process orders quickly. When I got a probrem, Gloria helped me to understand and solve my issues with the billing plan. She was reactive and helpfull.

Store

HAWLAYN

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

I've been using Dser to manage my dropshipping business on Shopify, and I’m truly impressed with the service quality. The app runs smoothly, making it easy to sync products and process orders quickly. What I appreciate the most is the support team – they respond incredibly fast and are always willing to help with any issues. Whether it’s a simple question or a complex problem, their support is always there to assist. If you're looking for an efficient dropshipping tool with outstanding customer service, Dser is definitely the way to go!

Store

Zynova

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your amazing review! We’re thrilled to hear that DSers has been a great help in managing your dropshipping business on Shopify. It’s wonderful to know that you find our app smooth and efficient, and we truly appreciate your kind words about our support team. Providing fast and reliable assistance is always our priority! If you ever need any help in the future, please don’t hesitate to reach out—we’re always here for you. DSers Team

5 / 5 Share

Feb. 4, 2025

Thank you so much my problem is solved. i am giving to you 100/101

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your kind words! We’re so happy to hear that your problem is solved and that you had a great experience with our team. Your support means a lot to us! If you ever need any help again, don’t hesitate to reach out—we’re always here for you. DSers Team

5 / 5 Share

Feb. 4, 2025

A atendente Stefania é 10... muito atenciosa... gostei muito!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Olá, Muito obrigado pelo seu feedback! Ficamos felizes em saber que Stefania lhe atendeu tão bem com atenção e dedicação. Nossa equipe está sempre pronta para ajudar! Se precisar de qualquer suporte no futuro, não hesite em nos contatar. Estamos à disposição! Equipe DSers

5 / 5 Share

Feb. 4, 2025

I love the auto fulfillment but even better you have access to human operators on Messenger. They can help fix any bugs with the automation system and help process orders. 24/7 operator Krystal has helped save me lots of time! This business being 24 / 7 really helps!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your wonderful review! We’re thrilled to hear that you love our auto-fulfillment feature and appreciate the support from our customer service team. Krystal and the rest of our 24/7 team are always here to assist you. If you ever need any further help, don’t hesitate to reach out—we’re always happy to assist! DSers Team

5 / 5 Share

Feb. 3, 2025

thank you sherry for the help best customer service

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 3, 2025

Very good app, and the customer service is so helpful, thank you Zico.

Store

JoyaBay

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 3, 2025

I’ve only just started using DSers, but so far, so good! I’m really enjoying it because it saves me so much time when importing products. The syncing process is straightforward and easy to use. After placing my first order, I needed to sort out a couple of things, but their live chat support was extremely helpful. I’ll definitely continue using it!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 22, 2025

Incroyable mais vrai !! DSers est impeccable grâce à son équipe de professionnels super compétents. MERCI INFINIMENT à BLANCA qui a résolu mon problème en même pas 1 minute Belle journée à toute l'équipe

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 3, 2025

Thank you for support.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 3, 2025

Holly was so helpful today and supported me in a minute ! This is awesome because it's all about tools digitally and sometimes you feel lost somewhere in the middle of the tools. When you have people helping you, you also see how important you have a support service like this. Thank you Holly !

Store

Leirose

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 3, 2025

Blanca helped me a lot with a problem that I had , she was very attentive and supportive . thanks a lot Blanca!!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Feb. 2, 2025

Excellent app and excellent support, I had a problem and was helped by Krystal, she resolved it immediately, without fuss and was super attentive, showing me step by step how I should follow to resolve it. Rating 1000!

Store

Ravenly

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 2, 2025

Great service, thank you sandy for the assitance. great app

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Feb. 2, 2025

Un service client plus que parfait. Mille merci à Sandy

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team