All reviews

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2024

Thank you to Rita for helping me out. Good understanding and great attitude, and at the end of the day what matters is the Issue gets resolved right away. Thank you once again.

Store

BOLDESA

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

The respond was very fast. Kristal from the help center is very kind and helpful. She did her best to help me, was very patient and I really appreciate her efforts .Thank you.

Store

Gayolia

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 11, 2024

I had a call with Raphael from the DSers team, and they were extremely helpful! I had numerous questions, and despite the high volume of calls and inquiries, he took the time to address each one with great patience. Thank you, Raphael, for all your help. With your support, I feel much more confident about launching my store.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Esfania was very helpful with any troubles I had on my store.

Store

Solaque

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

DSers is a great app to be using - its simple and straight forward and has wonderful customer service. I had the pleasure of Blanca helping me today and went by smooth as usual.

Using app

About 2 months

Total reviews

8

Average rating

4.9

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 11, 2024

Even if you run into a problem the helpful people on the chat function take time and effort to sort it out for you. Thank you Esfania for all your help. Very satisfied

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 11, 2024

Doing my first steps with DSers. Have a lot questions and rely a much on support team. For the moment their help is quick and precise. Had a very useful conversation with support team member Esfania.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 11, 2024

I had a fantastic experience! The service was professional, efficient, and exceeded my expectations. The team was friendly, attentive, and made sure all my needs were met. I highly recommend them and look forward to working together again in the future!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

I had a fantastic experience with Chloe from the DSers customer service team. I ran into a problem with some order in my store, and she really went the extra mile to help me sort it out quickly and smoothly. Thank you very much!

Store

Wantrol

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 10, 2024

I've never used the Dsers app before and ran into an issue. I contacted support and Olivia was great! Through the frustration of setting up my store, she was very helpful and kind. She helped me solve the problem! Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

esta é uma recomendação a respeito do atendimento da VIVIAN relacionado com a minha dúvida. ela foi muito gentil, pacienciosa, e me deu uma única resposta acertando o problema totalmente, acertou "na mosca". nota 10 pra ela . fico muito satisfeito que tenhamos pessoas assim como ela no atendimento. Parabéns VIVIAN. bom inicio de semana pra voce.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

Support ist super immer hilfsbereit, Danke sehr

Store

Guldast

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

J'ai toujours des réponses et j'arrive toujours à me faire comprendre malgré la barrière de la langue. Cela dit, il faut un peu de patience.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 10, 2024

Raphael was super fast support and helped me resolve my question within 20 minutes. Appreciate the speed

Store

Kavelen

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

The support team got back to me incredibly fast, and it was easily the quickest customer service I’ve ever had! Their responses were accurate and super helpful too. Thank you, Esfania!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

Villanelle’s support has been outstanding! She showed incredible patience, always ready to provide thoughtful guidance and a wealth of valuable resources. Her positive attitude and dedication made every interaction uplifting, guiding the customer toward achievable tasks and making the process enjoyable. Villanelle’s cheerful and encouraging presence truly inspired me, and I am sure she is an irreplaceable asset to her team.

Store

TMEZE

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 9, 2024

Rfimp was very helpful and fast to resolve my problem. Thank you.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

I've been using the DSers app for a while now, and it has completely transformed the way I manage my dropshipping business. The interface is user-friendly, and the app makes it so easy to find reliable suppliers, import products, and manage orders. Customer support is fantastic to, they’re always quick to help with any questions. Overall, DSers has made my business smoother and faster than I ever expected!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

4 / 5 Share

Nov. 9, 2024

The customer support is really great. I had the pleasure of having Neva help me with an issue, and literally two minutes into the chat, she helped me figure it out!

Using app

About 1 year

Total reviews

2

Average rating

2.5

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 9, 2024

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , thanks Wendy for your help!!! You are wonderfull!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team