DSers: Dropship+AliExpress+AI
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Worked with Luna and she was awesome. Bravo to Luna! No long wait times to get a response like most apps. Helped me to realize it was me that cancelled the order, and most importantly, showed me how to get here to write the review. A previous agent had asked me to write a review but I didn't know how to get here.
Hi, Thank you so much for your thoughtful feedback! We’re thrilled to hear that Luna provided you with such awesome support. It’s great to know she not only helped clarify your order situation but also guided you on how to leave a review—your words mean a lot to us! If you ever need anything else, don’t hesitate to reach out. We’re always here to help! DSers Team
Olá, tenho uma Loja há pouco mais de um ano e foi surpreendido por alguns emprevistos de configuração. Hoje na data de 06/04/2025, fui surpreendido outra vez as 17:00 de um domingo fui atendido e muito bem atendido pea Fiona que me guiou e ajudou a passar por essa etapa. Muito Obrigado e espero crescer nesta parceria. Luiz Fenando Fonseca ( Hello, I have had a store for a little over a year and was surprised by some business owners who were setting it up. Today, on 04/06/2025, I was approached again at 5:00 pm on a Sunday and was very well attended to by Fiona who guided me and helped me get through this stage. Thank you very much and I hope to grow in this partnership.)
Olá Luiz Fernando, Muito obrigado por deixar esse comentário tão positivo! Ficamos muito felizes em saber que a Fiona pôde te ajudar com eficiência, especialmente em um momento inesperado como esse. Nosso time de suporte está sempre pronto para auxiliar, mesmo nos finais de semana — é gratificante saber que você se sentiu bem atendido. Conte conosco sempre que precisar, estamos aqui para ajudar no crescimento da sua loja! Equipe DSers
Excellent Support from Rita
Hi, Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that Rita provided you with excellent support—our customer service team is always here to ensure you have the best experience possible. If you ever need assistance again, feel free to reach out to us anytime. DSers Team
Thank you Rita for helping me resolve my issue with my orders. They responded quickly,
Hi, Thank you so much for your kind words! We're glad to hear that Rita was able to assist you quickly and help resolve the issue with your orders—our support team is always here to provide fast and helpful service. If you ever run into any more questions or need further assistance, feel free to reach out anytime. DSers Team
I had an urgent ordering issue involving a customer in Japan, where the shipping address needed to be corrected quickly. Zico stepped in right away and resolved the problem in an instant. His attention to detail and fast response not only saved the order but also kept the customer happy. Super reliable and efficient—Zico is a true professional and a huge help to my business!
Hi, Thank you so much for leaving such a thoughtful review! We're thrilled to hear that Zico was able to step in quickly and resolve your issue—our customer service team takes great pride in providing fast, reliable support to keep your business running smoothly. If you ever need help again, please don’t hesitate to reach out. We’re always here for you! DSers Team
I had a technical issue on my Dsers Platform and Isak from DSers team was kind enough to assist me on resolving the issue. great Communication
Hi, Thank you so much for taking the time to share your feedback! We're so glad to hear that Isak was able to assist you in resolving your technical issue with great communication. Our team is always here to ensure you have a smooth experience. If you need any more assistance, feel free to reach out anytime. We’re always happy to help! DSers Team
Great service I just had. First class. Thanks Dsers support.
Hi, Thank you so much for leaving this great review! We're thrilled to hear that you had a first-class experience with our support team. We always strive to provide the best service possible, and it's wonderful to know that we were able to meet your expectations. If you need any further assistance, don't hesitate to reach out. We're here to help! DSers Team
Sandy was very patient will my questions and answered them all! I am new to dropshipping and will not hesitate to reach out again if I need more assistance. Thank you Sandy! The messaging app is a convenient way to get answers to all of your questions in a timely fashion. I would definitely recommend it over email.
Hi, Thank you so much for your wonderful review! We're so glad to hear that Sandy was patient and thorough in helping you—our customer service team is always here to support you, especially when you're just getting started. Please feel free to reach out again anytime you need help. We’re always happy to assist! DSers Team
Its the best service. just connected with Blanca and she helped me a lot and it resolved my several issues. Now i'm more confident to do more business through DSers. Their services are highly recommended! and Blanca is a true gem. Thank you once again
Hi, Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Blanca was able to assist you and help resolve your issues—our customer service team is always dedicated to providing the best support possible. If you ever need help again, please don’t hesitate to reach out. We’re always here for you! DSers Team
o aplicativo e bom porem achei meio caro em frente aos concorrentes mais ele e o melhor que ja testei e o atendimento que eu tive foi muito bom
Olá, Muito obrigado por deixar seu comentário! Ficamos felizes em saber que você considera o DSers o melhor app que já testou e que teve um ótimo atendimento com nossa equipe de suporte — nos esforçamos para oferecer sempre o melhor suporte possível. Se precisar de qualquer ajuda no futuro, não hesite em entrar em contato conosco. Estamos sempre prontos para ajudar! DSers Team
personne très professionnelle. est resté avec moi jusqu'à pouvoir régler mon soucis de connection ( environ 45 minutes) personne très agréable et sympathique
Bonjour, Merci beaucoup d’avoir pris le temps de laisser cet avis ! Nous sommes ravis d’apprendre que notre équipe de support a su rester à vos côtés jusqu’à la résolution complète de votre problème. Offrir un service professionnel, patient et chaleureux fait partie de nos priorités. N’hésitez pas à nous recontacter si vous avez besoin d’aide à nouveau, nous serons toujours là pour vous. DSers Team
I had an issue with my orders, and the DSers support team was incredibly helpful in resolving it. They responded quickly, communicated clearly, and made sure everything was sorted out smoothly. Thank you, DSers team, for your great support — you’ve earned my trust and made managing my store so much easier!
Hi, Thank you so much for leaving such a thoughtful review! We’re thrilled to hear that our support team could help resolve your issue efficiently and make your experience smoother. Our team is always here to provide clear, quick, and reliable support. If you ever need further assistance, please feel free to reach out—we’re always happy to help! DSers Team
Im super happy with the costumer support of Wendy, a very friendly and helpful person. And amazed by the quick response, didnt even took 20 seconds before she reached out to me.. Thank you so much, you are the best.
Hello, Thank you so much for leaving this wonderful review! We're thrilled to hear that Wendy was able to assist you quickly and effectively. Our customer support team is always here to help, and it's great to know Wendy made such a positive impact on your experience. If you ever need further assistance, don't hesitate to reach out again—we’re always here for you! DSers Team
Sandra foi uma ótima ajuda, super prestável e muito simpática.
Olá, Muito obrigado por deixar esse comentário tão gentil! Ficamos muito felizes em saber que a Sandra pôde te ajudar de forma prestável e simpática – nosso time de suporte se esforça sempre para oferecer o melhor atendimento possível. Se precisar de mais alguma coisa no futuro, não hesite em nos chamar. Estamos sempre à disposição! Equipe DSers
Elora was so helpful and we were able to solve my problem very quickly and set me up for future success.
Hi, Thank you so much for your kind words! We're really glad to hear that Elora was able to assist you effectively and set you up for future success—our customer service team is always here to help. If you ever need any more support, feel free to reach out again anytime. DSers Team
DSERs is an awesome platform for my dropshipping business. Lydia in customer service is amazing!!!!
Hi, Thank you so much for your wonderful review! We're glad to hear that you're enjoying DSers for your dropshipping business and that Lydia provided amazing customer service—our team is always here to support you. If you ever have more questions or need help in the future, feel free to reach out anytime. DSers Team
Amazing App & Outstanding Support! DSers has completely transformed the way I manage my dropshipping business. It’s fast, reliable, and packed with features that save me a ton of time—especially when it comes to bulk ordering and product mapping. The user interface is super intuitive, and the integration with Shopify works flawlessly. A special shout-out to Chloe from the support team—she was incredibly helpful, patient, and quick to respond. Thanks to her, I was able to solve my issue in no time. It’s rare to find such dedicated customer service these days! Highly recommend DSers to anyone serious about growing their dropshipping store!
Hi, Thank you so much for your fantastic review! We’re thrilled to hear that DSers has made such a positive impact on your dropshipping business. Our support team, especially Chloe, truly appreciates your kind words. If you ever need further assistance or have any questions, don’t hesitate to reach out again. We’re always here to help! DSers Team
I had an amazing experience with the DSERS technical support team! They were incredibly patient and spent over an hour guiding me through the app, helping me understand how to use it effectively and resolve the issues I was facing. Their dedication to ensuring I was completely satisfied was truly impressive. I really appreciate the time and effort they put into helping me. Highly recommend their support service!
Hi, Thank you for your kind words! We're thrilled to hear that our technical support team was able to guide you through the app and help resolve your issues. Our team is always dedicated to providing the best support possible! If you ever need assistance again, feel free to reach out—we’re always happy to help. DSers Team
I really appreciate Zico for helping me resolving many issues in Shopify Dsers integration and checkout. The team is always available and very helpful.. For the first time, I felt Dropshipping is very easy with helpful team like Zico.. Thank you my friend for being there until I got my issue resolved.. Dsers - Very thankful to you guys for this great initiative to make dropshipping easier.
Hi, Thank you for sharing your experience! We're so happy to hear that Zico was able to assist you with your Shopify DSers integration and checkout issues. Our team is always here to make dropshipping as smooth as possible for you! If you ever need further assistance, don't hesitate to reach out. We're always happy to help! DSers Team
As a customer for 3 years, I am very pleased with this service. It is easy to set up and with the Chrome extension, even easier to import products. The extension basically places orders for you to confirm with Aliexpress. I wish the chat feature was not connected to Facebook and instead was it’s own DSers platform however, my issue with Free Shipping was resolved and I was not charged. Their chat representative provided me with screenshots to assist me along the way. Thank you
Hi, Thank you for being a loyal customer for the past three years! We're thrilled to hear that DSers has made your dropshipping experience smoother, especially with the Chrome extension. Our support team is always happy to assist, and we're glad they could help resolve your issue efficiently. If you ever need further assistance, don’t hesitate to reach out—we’re here for you! DSers Team
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