Easify Custom Product Options
Easify Custom Product Options, Variants with Personalizer
Rating
4.9
feedback
1,913
chart
#142
All reviews
Oct. 21, 2025
Best Support and Easy to use app.
Thank you so much for your kind feedback on Easify Product Options! We’re really glad to hear that you find the app easy to use and that our support team has been helpful. Our team always aims to provide quick and reliable 24/7 support while making the app as simple and effective as possible for every store. Your feedback truly means a lot to us and encourages us to keep improving Easify Product Options every day. Best regards, Easify Team.
Oct. 21, 2025
This App has provided me with the solution I needed to add variations with an extra cost. Easy to set up and made even easier with the assistance of Tracy.
Thank you so much for sharing your experience with Easify Product Options! We’re really glad to hear that the app provided the solution you were looking for and that setting it up was simple for your store. It’s wonderful to know that Tracy was able to assist you and make the process even smoother. We’ll be sure to share your kind words with her and the team. Your feedback truly means a lot to us. We’re always here 24/7 if you need help, and we’d love to hear any feedback or feature ideas that can help us continue improving Easify Product Options for your store. Best regards, Easify Team.
Oct. 21, 2025
great
Using app
11 days
Total reviews
1
Average rating
5.0
Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that you’re enjoying the app and that it’s been a great fit for your store. Our team works hard to make Easify Product Options powerful yet simple to use, so merchants can create product options that truly enhance their customers’ shopping experience. It’s wonderful to know that the app is meeting your expectations. We’re always here 24/7 if you need any help, and we’d love to hear your feedback or feature suggestions to help us continue improving and developing Easify Product Options faster. Best regards, Easify Team.
Oct. 20, 2025
Easy to use. Support is very helpful and quick to respond.
Thank you for your kind feedback on Easify Product Options! We’re really glad to hear that you find the app easy to use and that our support team has been quick and helpful. Our goal is to make sure every merchant can set up and manage options smoothly, and your feedback truly means a lot to us. We’re always here 24/7 if you need any help, and we’d love to hear your feedback or feature ideas to keep improving Easify Product Options for your store. Best regards, Easify Team.
Oct. 20, 2025
Anne is helpful
Thank you for your kind feedback on Easify Product Options! We’re really glad to hear that Anne was able to help you and make your experience a positive one. Our team always strives to provide quick and thoughtful support so merchants can set up and use the app with ease. Your feedback truly means a lot to us. We’re here 24/7 whenever you need a hand, and we’d love to hear any feedback or feature ideas that can help us keep improving Easify Product Options for your store. Best regards, Easify Team.
Oct. 20, 2025
I installed this app to create visual product options, but it completely messed up my existing product options. The app duplicated and rearranged my option layout — for example, my "Type" and "Frame Color" selections were merged together in a confusing way, showing multiple overlapping image swatches. What’s worse, the developer added custom code directly into my theme without asking for permission. That’s not acceptable — theme edits should always require approval, especially when it affects storefront display. I can’t recommend this app based on my experience. On the positive side, their customer support replies very promptly — but every time they respond, they also ask me to leave a review. That might explain why there are so many reviews for this app. the support team is responsive, but the app itself caused problems for my store setup.
Dear Lamb’s Love Store Owner, We’re truly sorry for the frustration you experienced with Easify Product Options, and we completely understand why this situation upset you. When your product options didn’t appear correctly after installation, our technical team discovered that your theme doesn’t support app blocks, a feature that is often supported by most Shopify themes. Without this support, the options were displayed in a disorganized way that could confuse shoppers. To prevent your live store from showing that layout issue, our specialist manually added a small code snippet so your options would display properly. This change was only to help your product options appear as intended. It doesn’t affect any other part of your store and can be safely removed anytime. That said, we made a clear mistake by not informing you before applying the fix. Even though our goal was to protect your storefront, we should have communicated and asked for your approval first. You were absolutely right to expect that level of transparency, and we take full responsibility for missing that step. We’ve already addressed this internally to ensure every similar situation in the future gets your explicit confirmation before any edits are made. Regarding being asked several times to leave a review, that was another oversight on our part. You were supported by multiple specialists, and each of them reached out without realizing others had already done so. We sincerely apologize for the repeated requests and have improved our process to prevent that from happening again. We’d be grateful for another chance to make things right, to review your setup, remove any unwanted edits, and ensure your product options display exactly as you want them to. Thank you again for giving Easify Product Options a try and for helping us learn and improve. Best regards, Easify Team.
Oct. 20, 2025
We are just getting started with Easify Custom Product Options App. So far, we are very happy with it. It is allowing us to offer a large number of customizations to our products without changing the SKU for each variation. We need to be able to treat each product as a single SKU even if the product is customized. We are especially happy with the fast support that we have already received from Hannie.
Thank you so much for sharing your experience with Easify Product Options! We’re really glad to hear that the app has been helping you create a wide range of customizations for your products and that it’s been a good fit for your store so far. It’s wonderful to know that Hannie was able to assist you quickly and make the setup process easier. Our team always tries to respond fast and provide the best support possible, so your kind words mean a lot to us. We truly appreciate your trust and support as you get started with Easify Product Options. Our 24/7 team is always here if you need any help, and we’d love to hear any feedback or feature ideas that can help us keep improving the app. Best regards, Easify Team.
Oct. 19, 2025
Very fast and nice support
Thank you so much for your kind words! We’re really happy to hear that you had a great experience with Easify Product Options and that our support team was able to assist you quickly and kindly. Providing fast and friendly help is something we truly care about. If you ever need more assistance, have questions, or want to share feedback on how we can make Easify Product Options even better, please don’t hesitate to reach out through our 24/7 in-app live chat. We’re always here and ready to help. Best regards, Easify Team.
Oct. 19, 2025
The customer service here is great, Mari really helped me with those forms that were giving me issues. I feel that I can achieve what I need to get done with the Easify Team. I would recommend this app to anyone going down a similar road like me.
Thank you so much for your wonderful review! We’re truly happy to hear that you had such a great experience with Easify Product Options and that Mari was able to help you sort out the issues with your forms. She’ll be so glad to know her support made a difference. It means a lot to us that you feel confident moving forward with the Easify Team. Our goal is to make sure every merchant feels supported and empowered to achieve exactly what they want with their store. We’re very grateful for your recommendation and your trust in us. If you ever need more help, ideas, or guidance, please don’t hesitate to reach out anytime through our 24/7 in-app live chat. We’re always here for you. Best regards, Easify Team.
Oct. 19, 2025
Great little app and the support I received from Mari in setting-up the app was great!
Thank you so much for your kind words about Easify Product Options! We’re so happy to hear that you’re enjoying the app and that Mari was able to give you the help you needed during setup. She’s always committed to making the process simple and smooth for every merchant, and your appreciation will mean a lot to her. We’re glad that Easify Product Options has been a great fit for your store so far, and we’ll keep working hard to make it even better for you. If you ever have more questions, need help with new setups, or want to share feedback, please feel free to reach out anytime through our 24/7 in-app live chat. Best regards, Easify Team.
Oct. 19, 2025
Anne was very helpful and prompt to sort out my issue.
Thank you so much for your kind feedback about Easify Product Options! We’re really glad to hear that Anne was able to assist you quickly and help resolve your issue. She always strives to make sure every merchant gets the help they need without any delay, and your kind words will mean a lot to her. At Easify Product Options, we’re dedicated to making your experience as smooth and effortless as possible. If you ever have more questions or suggestions on how we can improve the app, please don’t hesitate to reach out anytime through our 24/7 in-app live chat. We’re always here to help. Best regards, Easify Team.
Oct. 23, 2025
GUTE APP SUPPORT AUCH SEHR NETT TOP:) MARI BESTE Mitarbeitern hat mir in paar sekunden geholfen. super nett auch ich empfehle sie weiter toppp toppp.
Oct. 18, 2025
I’m very disappointed with this app and the experience I’ve had with Easify Custom Product Options. I installed it specifically for its personalization/live preview feature, which was supposed to let customers see their personalized designs or text updates in real time. Unfortunately, this feature never worked properly from the start. I tried multiple times to configure it according to their documentation and even reached out to support, but the response was slow and unhelpful. Instead of actually fixing the issue, they just kept suggesting the same basic steps that I’d already tried. The “live personalization preview” function — which is one of their main selling points — simply does not work as advertised. What’s worse is that they continue to charge me for the paid plan even though the main function I needed doesn’t work at all. There’s no compensation, no refund, and no accountability. I expected better transparency and support, especially from an app that claims to provide advanced customization tools. Overall, this has been a waste of both time and money. I’ve had to switch to another app just to get basic functionality working. If you’re considering Easify for its personalization or live preview feature, don’t bother - it’s unreliable and you’ll just end up frustrated.
Dear Giftz Unique Store Owner, We’re truly sorry to hear about your experience with Easify Product Options, especially regarding the Live Preview feature. We completely understand how important this function is for stores offering personalized products. We’ve thoroughly reviewed your experience and would like to explain what occurred, to help clear up any misunderstanding: - September 10: You contacted us about Live Preview not displaying properly. - September 11: Our team found a conflict between your theme and the app, fixed it right away, and even sent you a video showing that the Live Preview was working perfectly after the fix. - September 12: We followed up to confirm if everything was fine, but didn’t receive a response. - October 18 (5 weeks later): You reached out again, and upon checking, we found Live Preview was turned off in your setup, which caused it not to display. Even though your refund request came after our 30-day money-back period, we still agreed to proceed. However, when we verified the payment, there was no transaction from your store, which meant we couldn’t process the refund. We emailed several times to clarify and find a fair solution but didn’t receive a response. We truly value every user’s experience and always strive to provide quick, transparent support. The Live Preview feature is actively used by thousands of merchants, and we’d be happy to help you set it up again correctly if you’d like to give Easify another try. Please reach us directly via the in-app live chat anytime, our team is available 24/7 and ready to assist you immediately. Best regards, Easify Team.
Oct. 17, 2025
Thank you so much for your 5-star rating! We’re really happy to know that you’re enjoying Easify Product Options. Your support means a lot to our team and keeps us motivated to keep improving the app every day. If you ever need help, have questions, or want to share ideas on how we can make Easify Product Options even better, please feel free to reach out anytime through our 24/7 in-app live chat. We’re always here to support you and your store. Best regards, Easify Team.
Oct. 17, 2025
I had such a great experience working with Tracy. She was very helpful with guiding me through the setting up of the app. Excellent customer support, highly recommend this app!
Thank you so much for your wonderful feedback about Easify Product Options! We’re thrilled to hear that you had such a great experience working with Tracy. She’s incredibly dedicated to helping merchants get set up with ease, and your kind words will mean a lot to her and the entire team. We’re so glad that Easify Product Options has been helpful for your store, and we truly appreciate your recommendation. If you ever need more help, new setup ideas, or have feedback on how we can make the app even better, please feel free to reach out anytime through our 24/7 in-app live chat. We’re always here and happy to assist. Best regards, Easify Team.
Oct. 17, 2025
Tracy answered quickly and helped me out!
Thank you so much for your kind feedback about Easify Product Options! We’re really glad to hear that Tracy was able to respond quickly and help you resolve your issue. She’s always dedicated to making sure every merchant gets the best support experience possible, and your kind words will mean a lot to her. At Easify Product Options, we always aim to make your setup and daily use smooth, simple, and stress-free. If you ever have more questions, run into any issues, or have ideas on how we can make the app even better, please feel free to reach out anytime through our 24/7 in-app live chat. We’re always here and happy to help. Best regards, Easify Team.
Oct. 17, 2025
Good app and very responsive as well
Thank you so much for your kind words! We’re really glad to hear that Easify Product Options has been working well for you and that our team’s quick responses made your experience even better. We always aim to make things as simple and smooth as possible for every merchant, from setup to everyday use. If you have any ideas or feedback on how we can make Easify Product Options even more helpful, we’d love to hear from you. Our support team is available 24/7 through the in-app live chat whenever you need assistance. Best regards, Easify Team.
Oct. 17, 2025
Die app ist wirklich super und man hat so viele tolle Möglichkeiten. Bei einem Problem wurde mir von Clove gut geholfen.
Vielen herzlichen Dank für Ihre wunderbare Bewertung! Wir freuen uns sehr zu hören, dass Sie Easify Product Options gerne nutzen und so viele tolle Möglichkeiten entdecken. Unser Ziel ist es, Shopify-Händlern zu helfen, flexible und ansprechende Produktoptionen ganz einfach zu erstellen. Deshalb ist es großartig zu wissen, dass Ihnen unsere App die Arbeit erleichtert. Wir freuen uns auch sehr, dass Clove Ihnen bei Ihrem Problem helfen konnte. Sie und unser gesamtes Support-Team geben immer ihr Bestes, damit sich jeder Händler gut betreut und sicher im Umgang mit Easify Product Options fühlt. Wir werden ihr Ihre netten Worte auf jeden Fall weiterleiten – sie wird sich sehr darüber freuen. Wenn Sie in Zukunft neue Ideen oder Vorschläge haben oder weitere Unterstützung benötigen, können Sie uns jederzeit über den 24/7 Live-Chat in der App erreichen. Wir sind immer gerne für Sie da und helfen Ihnen, das Beste aus Ihrem Shop herauszuholen. Mit freundlichen Grüßen, Easify Team.
Oct. 17, 2025
They were very responsive and helpful. Love the team here and their attention to detail
Thank you so much for your kind feedback! We’re really happy to hear that you’ve had such a positive experience with the Easify Product Options team. Our support team always strives to respond quickly and pay close attention to every detail, so it’s wonderful to know that it made a difference for you. If you ever need more help, have setup questions, or want to share feedback or ideas, please don’t hesitate to reach out anytime through our 24/7 in-app live chat. We truly appreciate your support and love being part of your store’s journey. Best regards, Easify Team.
Oct. 16, 2025
I am loving this app so far. And customer service has been great. I had a very small issue and Tracy was able to resolver my issue very quickly and she even sent follow up messages to ensure everything was running smoothly.
Thank you so much for your wonderful review! We’re so happy to hear that you’re loving Easify Product Options so far and that our customer service has been a great help. It’s amazing to know that Tracy was able to resolve your issue quickly and went the extra mile to follow up and make sure everything was working perfectly. We’ll be sure to share your kind words with her. We’re always here 24/7 through live chat if you ever need more help, have questions, or want to share ideas on how we can make Easify Product Options even better for your store. Your feedback truly means a lot to us. Best regards, Easify Team.