All reviews

Rating Breakdown

  • 5
    90% (1,719 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (24 ratings)

Reviews with Text

  • 93% (1,641)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2025

Powerful app with Customer Support that is nothing short of amazing. Responsive and patient, in particular Tracy was extra helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star review of Easify Product Options! We’re truly glad to hear that you find the app powerful and that our support team has provided such a positive experience. It’s especially great to know that Tracy was able to assist you with patience and care. We’ll be sure to share your kind words with her and the rest of the team. Feedback like yours means a lot to us and motivates us to keep improving both the app and our service. If you ever need any further help or have suggestions to share, please don’t hesitate to reach out. Our 24/7 live chat support is always here for you. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

the developers fixed my shit within 12 hours, i was surprised! Thanks to Kat, Anne and Tracy from the support team

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that everything was resolved quickly and that our team could assist you in such a short time. It’s wonderful to know that Kat, Anne, and Tracy were able to help get things back on track for you. They’ll be very happy to hear your appreciation. Our team always works hard to provide timely and effective support, so your feedback means a lot to us. If you ever need more help or have suggestions to share, please don’t hesitate to reach out. Our 24/7 live chat support is always here for you. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

Just downloaded this app to help out with product options and extra add ons. So far, I'm absolutely loving it! I have a laser engraving machine as well as over 100+ variants on the leather products I make currently. This up will allow me to expand and grow my business the way I had envisioned. The image upload will be game changer. No more chasing customers and waiting for their replies. Quicker dispatch and a professional addition we can customise, to our website theme. Anne was also great to speak to, she was able to collaborate with us while were still in production of the new website.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your thoughtful review of Easify Product Options! We’re truly happy to hear that the app has been helpful for your store and that it’s making your workflow easier. It’s great to know that features like image upload are helping you save time and create a more seamless experience for your customers. We’re also glad that Anne was able to assist you and collaborate while you were setting up your new website. She and the team always strive to provide support that’s not only quick but also genuinely helpful. Your feedback means a lot to us and motivates the entire team to keep improving both the app and our service. If you ever need more assistance or have ideas to share, our 24/7 live chat support is always here to help. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

Tracy help me a lot fixing an issue. Thank a lot for efficiency

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review of Easify Product Options! We’re really glad to hear that Tracy was able to assist you and help fix the issue efficiently. Your feedback means a lot to us and encourages our team to keep improving both the app and our support service. If you ever need help again, please feel free to reach out anytime through our 24/7 live chat support. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

Hannie is so helpful and answered all my questions. Looking forward to working with everyone at Easify in the future.

Store

My Store

Using app

8 days

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that Hannie was able to assist you and answer all of your questions. It’s wonderful to know that your experience with our team has been positive, and we truly appreciate your kind words. We’ll make sure to share your feedback with Hannie and the rest of the team, as it will mean a lot to them. We look forward to continuing to support your store in the future. If you ever need any help, our 24/7 live chat support is always available and ready to assist. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

Lich and Mari were very helpful and easy to communicate with!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that Lich and Mari were able to assist you and make the communication process smooth and easy. Our team always aims to provide clear, friendly, and timely support, so your kind words truly mean a lot to us. We’ll be sure to share your feedback with both of them, it will make their day. If you ever need more help or have ideas to share, please don’t hesitate to reach out. Our 24/7 live chat support is always available and happy to assist. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

Customer service is excellent! Celine took care of our issue (and even added a little extra for us)and it was fixed very quickly.

Store

Lahay

Using app

About 20 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind 5-star review of Easify Product Options! We’re really happy to hear that Celine was able to assist you quickly and make sure everything was taken care of. It’s wonderful to know that her extra effort made your experience even better. Our team always tries to go the extra mile to ensure merchants feel supported and confident while using the app, so your feedback means a lot to us. If you ever need more help or have any suggestions to share, please feel free to reach out, our 24/7 live chat support is always here for you. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

Liv was very helpful

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really glad to hear that Liv was able to assist you and provide the help you needed. Our team always aims to make sure merchants get clear and timely support, so your kind words truly mean a lot to us. It’s great to know that your experience with the app and our service has been positive so far. If you ever have more questions or need further assistance, please don’t hesitate to reach out, our 24/7 live chat support is always available and happy to help. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

Ich bekam eine schnelle und kompetente Hilfe. Sehr netter Service. Kann die App und den Service nur empfehlen. Herzlichen Dank!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Vielen herzlichen Dank für Ihre liebe Bewertung zu Easify Product Options! Es freut uns sehr zu hören, dass unser Team Ihnen schnell und kompetent helfen konnte und Sie mit unserem Service zufrieden waren. Ein hilfreicher, freundlicher und zeitnaher Support ist uns sehr wichtig, daher bedeutet uns Ihr positives Feedback wirklich viel. Es ist schön zu wissen, dass sowohl die App als auch unser Service Ihre Erwartungen erfüllen konnten. Ihre Rückmeldung motiviert uns, die Funktionen der App und unseren Kundensupport stetig weiterzuentwickeln, um Händlern bestmöglich zu helfen. Wenn Sie in Zukunft weitere Fragen haben oder Unterstützung benötigen, steht Ihnen unser Live-Chat-Support rund um die Uhr gerne zur Verfügung. Mit freundlichen Grüßen Easify Team.

5 / 5 Share

Oct. 23, 2025

Tracy was great, she answered my questions and got me up and going in minutes! Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your 5-star review of Easify Product Options! We’re really glad to hear that Tracy was able to help you quickly and guide you through the setup process. Our team always tries to make things easier for merchants, so it’s great to know your experience went smoothly. Your feedback means a lot to us and encourages us to keep improving both the app and our support. If you ever need assistance again, please don’t hesitate to reach out. Our 24/7 live chat support is always available and happy to help. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

Awesom support and great app! Meets my needs. Kat from support is extremely helpful! Thank you so much

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful 5-star review of Easify Product Options! We’re so glad to hear that the app meets your needs and that Kat was able to provide helpful support. Our team always strives to make sure merchants feel supported and confident while using the app, so your kind words mean a lot to us. If you ever have more questions or suggestions, please feel free to reach out, our 24/7 live chat support is always available. We truly appreciate your trust and support. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

Good Experience. Thanks Clove. Highly recommend App

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really happy to hear that you had a good experience with the app and that Clove was able to assist you along the way. Your recommendation means a lot to us and encourages the team to keep improving both the app and our support service. If you ever need any further help or have feedback to share, please don’t hesitate to reach out, our 24/7 live chat support is always here for you. Best regards, Easify Team.

5 / 5 Share

Oct. 23, 2025

clove is helpful

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review of Easify Product Options! We’re really glad to hear that Clove was able to assist you and make your experience a positive one. Our team always strives to provide quick and thoughtful support, so your feedback means a lot to us. If you ever need more help or have ideas to share, please feel free to reach out, our 24/7 live chat support is always available. Thank you again for your trust and support. Best regards, Easify Team.

5 / 5 Share

Oct. 22, 2025

The support I received was outstanding! The team was very helpful, professional, and responsive. I truly appreciate their excellent assistance and would highly recommend their service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful 5-star review of Easify Product Options! We’re truly glad to hear that our team’s support met your expectations and that you found the assistance professional, responsive, and helpful. Your feedback means a lot to us and encourages the entire team to keep improving both the app and our service. We always want merchants to feel supported and confident while using Easify Product Options, and we’re here 24/7 through the in-app live chat if you ever need help again. We truly appreciate your trust and recommendation. Best regards, Easify Team.

5 / 5 Share

Oct. 22, 2025

I just want to say that this app is phenomenal! It helps tremendously with helping setting up your products by swatches, color, etc., and I can't say enough about the support you receive if you're ever in need of anything in how to use this app. Anne is awesome, no hesitation whatsoever in knowing what she is doing when it comes to helping you maneuver around this app. The support is always there, in some way, shape or form. I can't say enough about this app or the support/people who operate it. If I could, I would give this a 10 star. Thank you Anne!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your thoughtful review of Easify Product Options! We’re really happy to hear that the app has been helpful for managing your product setup and that you’ve had a good experience using it. It’s wonderful to know that Anne was able to assist you and make things easier along the way. We truly appreciate your kind words about her and our support team. Helping merchants feel confident with the app is always our top priority. Your feedback means a lot to us. We’ll keep improving Easify Product Options step by step and continue providing 24/7 support so you can always count on us whenever you need help. Best regards, Easify Team.

1 / 5 Share

Oct. 22, 2025

stopped working suddenly after months of use - all customizations lost for customers upon adding to cart. We had to do a lot of back and forth to get their customization requests after the fact since they didn't come through during checkout.

Store

KI Home

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Dear KI Home Store Owner, Your review about lost customizations immediately got our full attention. We know that when this feature fails, it is more than just a technical issue. It affects the trust your customers place in your store, and we take that very seriously. We are truly sorry for the frustration and extra work this caused as you had to manually track down orders. You deserved a smoother experience, and we are committed to making it right. However, our support team hasn’t received any contact from your store during the time this issue occurred. This matters because, without real-time reports, we cannot see what happened on your end or fix it before it impacts your business. Since Easify Product Options worked for your store for months, something likely changed in your setup. Here are the most common causes we’ve seen in similar cases: - Theme change: After switching to a new theme, the app needs to be reactivated for that theme to function properly. - New app installation: Some apps can conflict with Easify by modifying shared scripts or elements. - Checkout customization: Custom code or checkout setting changes can sometimes interrupt how product options transfer to the cart. - Or a potential issue within our app that appeared under a specific condition in your store, which we can only verify by reviewing your setup. We’d really appreciate your help in finding the exact cause. Please contact us via our 24/7 In-app Live Chat. We will: - Immediately review your store’s setup to identify the root cause. - Fix it right away if it’s related to Easify Product Options. - Offer compensation if the issue was caused by our app. We never want any merchant to face this kind of problem. The only reason we couldn’t help sooner is that we weren’t aware of it. Please give us the opportunity to investigate and make things right for you. Sincerely, Easify Team.

5 / 5 Share

Oct. 22, 2025

perfect

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review of Easify Product Options! We’re really happy to know that the app has been a great fit for your store. Our team works hard to make Easify Product Options both powerful and simple to use, and it truly means a lot to hear that you’re satisfied with your experience. We’re always here 24/7 to help with anything you need and to make sure everything runs smoothly. We’d also love to hear any feedback or feature ideas you might have, as your input helps us improve and grow the app faster. Thank you again for your trust and support. Best regards, Easify Team.

5 / 5 Share

Oct. 22, 2025

对比了很多团队,最终还是easify帮我解决了难题,感谢Liv的帮忙!

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

非常感谢您分享使用 Easify Product Options 的体验。我们很高兴得知团队能够及时为您提供帮助,并协助您找到合适的解决方案。 很开心听到 Liv 为您提供了细致耐心的支持。她一直致力于帮助商家尽快解决问题,您的认可对她和整个团队来说都是极大的鼓励。 您的反馈让我们倍感欣慰,也激励我们持续改进应用功能和客户服务,让每一位商家都能安心依赖 Easify Product Options。如果您日后在使用过程中需要任何帮助,请记得我们的支持团队全天候在线,随时为您服务。 此致 Easify 团队

5 / 5 Share

Oct. 21, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating of Easify Product Options! We truly appreciate your support and are happy to know that you’re enjoying the app. Our team always strives to make sure merchants have a smooth experience, from setup to daily use. We’re also available 24/7 whenever you need assistance, so please don’t hesitate to reach out if any questions come up. Your feedback motivates us to keep improving both the app and our service to ensure Easify Product Options remains a reliable and helpful tool for your store. Best regards, Easify Team.

5 / 5 Share

Oct. 21, 2025

Tracy was very helpful in implementing a custom option that I had wanted for a very long time. 10/10 would recommend

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review of Easify Product Options! We really appreciate you taking the time to share your experience, and we’re glad Tracy could assist you with your setup. Our team always aims to make things simple and enjoyable for merchants, so it’s wonderful to know our support made a difference for you. Your recommendation means a lot to us and keeps us motivated to keep improving. We’re here 24/7 if you ever need help again or want to share any feedback or ideas for Easify Product Options. Best regards, Easify Team.