All reviews

Rating Breakdown

  • 5
    75% (237 ratings)
  • 4
    4% (12 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (6 ratings)
  • 1
    17% (54 ratings)

Reviews with Text

  • 93% (293)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2024

This app is awesome! It's super helpful. The customer support is top-notch!

Store

FIOELAC

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Great experience

Using app

12 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 5, 2024

This apps is not good please don't use this they deduct 29 $ even i delete before trail end. so i don't recommend

Store

D PROMO

Using app

About 3 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi D PROMO, Thanks for reviewing the Easy Ads for Facebook Ads. Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it. Kindly reach out to our support via [email protected] to request a refund. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads

5 / 5 Share

Aug. 3, 2024

Really nice app for automatic mangement of Fb ads

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Je tiens à exprimer ma gratitude envers Ouissal pour son aide précieuse dans la gestion de nos campagnes Easy Ads. Elle a su se montrer réactive, professionnelle, et particulièrement attentive à nos besoins spécifiques, ce qui a grandement contribué à l'amélioration de nos performances publicitaires. Grâce à son expertise, nous avons pu optimiser nos résultats tout en respectant notre budget. Je recommande vivement son accompagnement pour toute entreprise cherchant à maximiser l'impact de ses campagnes en ligne.

Store

AYDY

Using app

4 months

Total reviews

4

Average rating

5.0

1 / 5 Share

July 25, 2024

unnecessarily payment add to our account without using this app

Store

FITBOL

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi FITBOL, Thanks for reviewing the Easy Ads for Facebook Ads. Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it. Since you left your review, our team did refund you instantly as the charge was indeed a mistake. Kindly review your Shopify bills to review the refunded amount. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads

5 / 5 Share

July 25, 2024

Nice place to manage your marketing, and best service i had ever, Thanks a lot to Millenni

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2024

We have been using EasyAds to help with our advertisement campaigns and are super impressed. As the name suggests, Easy to follow and quick to set up allowing you to concentrate on other matters to grow your business. Plus love the automation part. Highly recommend it. BdayGiftIdeas Team. Come visit us! www.BdayGiftIdeas.co.uk

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

July 19, 2024

Terrible customer service. The app is not working and they do not want to fix it. Also, they do not want to refund the full amount for the lifetime subscription.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi Wood To You, We're sorry to hear you're unsatisfied with your experience. It's always our goal to provide excellent customer service and a reliable product to all our users. Our support team has been in contact with you and has worked diligently to address your concerns. Regarding the app functionality, we're actively investigating and resolving any reported issues. If you're still experiencing problems, please reach out to our support team with specific details so we can assist you further. As for the refund request, our 90-day money-back guarantee policy is clearly stated in our terms of service. Since your purchase was made over a year ago, it falls outside this timeframe. We believe this policy is fair and consistent with industry standards for lifetime deals. We appreciate your feedback and will use it to improve our service. If you need additional assistance, please don't hesitate to contact our support team directly via [email protected]. Kindest Regards, The Easy Ads Support Team

5 / 5 Share

July 12, 2024

Great Support, fast and easy. Muy buen soporte tecnico, excelente, rapido y eficiente. Continuo usando la app.

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2024

I'm new in eCommerce and I always knew that ads will be a need to attempt success. Easy-ads offers a platform to link your store with Meta, and the step by step process is impeccable. They go fast, but all steps are there. Plus they have great chat support. Now it's just a matter to start making sales.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

July 3, 2024

Je tiens à exprimer ma profonde déception concernant l'application Easy Ads sur Shopify. À mon avis, c'est une arnaque complète. Les avis positifs que vous pouvez lire semblent complètement faux et trompeurs. Le support client est particulièrement incompétent. Au lieu de fournir une assistance utile et adaptée, ils m'ont simplement conseillé de cibler le marché anglophone avec mes publicités, alors que mon site est exclusivement francophone. Cela montre une incompréhension totale de leur part des besoins spécifiques de leurs utilisateurs. En termes de résultats, l'expérience a été désastreuse. J'ai dépensé 350 euros pour des campagnes publicitaires via cette application et n'ai généré que 4 commandes. Le retour sur investissement est inexistant et cette dépense n'a fait que creuser un trou dans mon budget marketing. En résumé, je déconseille vivement l'utilisation de Easy Ads sur Shopify. L'application ne tient pas ses promesses et le support client est loin d'être à la hauteur. Économisez votre temps et votre argent, et cherchez des alternatives plus fiables pour vos campagnes publicitaires en ligne.

Using app

9 days

Total reviews

1

Average rating

1.0

Developer Reply

Bonjour Custonimo , Nous vous remercions sincèrement pour votre retour détaillé concernant votre expérience avec Easy Ads. Nous prenons très au sérieux vos commentaires et nous regrettons profondément que notre service n'ait pas répondu à vos attentes. Concernant le support client, nous reconnaissons que la recommandation qui vous a été faite était inadaptée à votre situation. Nous allons immédiatement revoir nos procédures pour nous assurer que nos équipes prennent en compte les spécificités linguistiques et géographiques de chaque client. Nous comprenons votre frustration face aux résultats obtenus. Les performances des campagnes publicitaires peuvent varier considérablement en fonction de nombreux facteurs. Nous aimerions examiner en détail votre cas pour comprendre ce qui n'a pas fonctionné et voir comment nous pourrions améliorer l'efficacité de vos futures campagnes. Quant à l'authenticité des avis, il est important de noter que Shopify vérifie rigoureusement tous les avis avant leur publication sur l'App Store. Shopify s'assure que chaque avis provient d'un utilisateur réel de l'application. Si vous avez des doutes ou des questions concernant ce processus de vérification, nous vous encourageons à contacter directement Shopify pour obtenir plus d'informations. Nous souhaiterions avoir l'opportunité de rectifier cette situation et de regagner votre confiance. Pourriez-vous nous contacter directement à [email protected] afin que nous puissions discuter plus en détail de votre expérience et explorer des solutions potentielles ? Encore une fois, nous vous présentons nos sincères excuses pour cette expérience décevante et nous espérons pouvoir travailler avec vous pour résoudre ces problèmes. Cordialement, L'équipe Easy Ads

5 / 5 Share

June 27, 2024

I have limited knowledge about ads and am not interested in this topic, but Easy Adss helped me a lot. It is pretty simple and easy to set up! I will let you know soon about my sales to see if it works or not. :)

Using app

24 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

June 25, 2024

Nice and easy platform but we need at least two ad set at same time

Using app

About 1 month

Total reviews

7

Average rating

4.3

5 / 5 Share

June 19, 2024

Foram incriveis no apoio ao cliente. Muito prestáveis com videos explicativos a explicar. Sem dúvida que recomendo

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

I recently experienced customer service that truly went above and beyond. The team was incredibly attentive, ensuring that all my questions were answered with clarity and patience. Their dedication to resolving my doubts was evident, and I felt genuinely cared for as a customer. Additionally, the advertisements were remarkably effective, providing me with just the right information I needed. Overall, it was a standout experience that left a lasting impression.

Using app

1 day

Total reviews

1

Average rating

5.0

1 / 5 Share

June 18, 2024

This App deserve 0 stars , scammers , no real customer support. BE AWERE, they will offer you free trial and to unsubscribe by uninstalling up , but they will keep charging you even if you don't use up and it was undistilled before trial ends. They wont answer on your emails , support is never available. STAY AWAY from this app Even during trial app brought 3 clicks , shameful. Shopify should be more aware ...

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi Pack a Dub, Thanks for reviewing the Easy Ads app. We're sorry for the experience you had with the app. We believe there's a miscommunication: - Easy Ads is a Badged Meta Ad Technology Partner. - Our customer support is available 6/7. You personally spoke with 3 different support agents on 7 instances. You did not reply to their messages. - Your campaign did not even pass the learning phase before you canceled. Kindly refer to the email address associated with your Shopify account, as when you sign up for a Shopify app, the app developer gets to contact you on that email address only. Best, The Easy Ads Team

1 / 5 Share

June 18, 2024

I don't think this app will add any value for you. By the time you realize it, you will have already spent a lot of money over 1-2 months. They just set up regular ad campaigns and retargeting, but it's a lie that it targets the right person at the right time. My manual campaigns had better CPA and ROAS than the ones created by this app. You guys should give us more option to use more types creatives and should be given us data on a daily basis too.

Using app

29 days

Total reviews

5

Average rating

4.2

5 / 5 Share

June 12, 2024

easy to use and it does all the ads for you

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

Shoutout to the amazing Easy Ads customer support team! They were total rockstars in fixing a long-standing issue with my Facebook Pixel. Their expertise really shone through, and they made the whole process a breeze. Not only did they solve the problem quickly, but Easy Ads also makes running ads super easy. It's been a game-changer for my workflow!

Using app

About 1 hour

Total reviews

2

Average rating

5.0