All reviews

Rating Breakdown

  • 5
    75% (237 ratings)
  • 4
    4% (12 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (6 ratings)
  • 1
    17% (54 ratings)

Reviews with Text

  • 93% (293)
Review RSS Feed Review RSS Feed

2 / 5 Share

June 12, 2024

The app creates a most simple and naive Facebook campaign which obviously doesn't perform well. It spent $247 without making any sales, while a campaign I created manually has about $20 CPS.

Using app

10 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi Waist Elegance, Thank you for sharing your thoughts. We were concerned to see your review, so we immediately performed a deep dive into your account to investigate your results. Based on our analysis, your campaigns are actually performing exceptionally well. In just the last few days, your Return on Ad Spend (ROAS) reached 14.58, which is far above the typical industry average. This high return, combined with a strong volume of orders in a very short window, confirms that the campaign structure is successfully reaching the right buyers and generating a profit. Regarding the "fast" spend—because your daily budget is currently set at a higher tier, Facebook is simply doing its job by utilizing those funds to find you customers. If you'd prefer a more conservative pace, we recommend lowering your daily budget. This will slow down the spend, though it may also naturally scale back the current speed of your sales. Everything is functioning perfectly from a technical standpoint, and your ads are delivering great value. We have already sent a follow-up to your email address with more details on how to manage your budget while keeping that high ROAS. Please reply to us there so we can help you continue this momentum! Best regards, Ouissal Oulad Lghrab Customer Success Specialist | Meta Certified Ad Expert Easy Ads Team

5 / 5 Share

June 10, 2024

There is insnt enough stars for the help I got from Milleni/Easy Ads. At first I was wondering about how the hec I was gonna link my FB pixel with my Store thru Easy Ads. And behold to me the universe sent me the bestest, most patient assistance ever. She guided me for over 4 hrs even after I got notification from FB of temporary shutting my account. Which This was a crazy night and Millineni stock with me thru it all, even to the point of launching my ad campaign These people are amazine. Cant express my satisfaction ever. Who ever you be safe and keep doing what you guys are doing. Caribbean Satisfied 100%

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2024

Hi, I used free trail easyad app on my shopify store and before completing my free trail i stop using easy ad and uninstalled app becz i dont know exactly how to use. but shopify deduct a easy ad monthly subscription amount, when i complaint shopify they told easyad is third party we cant help you talk to third party. then i talked easy ad , after listen my all words Ms. Ouissal arrange a google meet and discuss then and on same time she issued a credit note name of my store guide me share shopify also . thansk Ouissal on same time i got a amount credit not on my shopify billing. i too much happy with easy ad support team, they are fabulous work done. guys try easy ad they are superb. once again thanks Easyad Support team specially Ms. Ouissal. kajal Gupta

Using app

25 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 7, 2024

The app didn't work at all. Would not sync products and had 18 error messages which I was told to wait 24hrs for them to clear as this was common issue. The errors didn't clear after 72hrs so I promptly deleted the app. I was offered a further 10 days free trial which I refused BUT THEY STILL CHARGED ME! even after I deleted the app well in advance of the free trial ending. I expect a full refund please.. I'll wait, and update this review if they charge me yet again.

Using app

10 months

Total reviews

3

Average rating

1.0

Developer Reply

Hi Blazed Wear, Thank you for reviewing the Easy Ads app. We apologize for the inconvenience the sync bug has caused you. Since reported, it has been fixed. Regarding the payment issue, please note that for ALL Shopify apps, you are charged by Shopify, not the app developer. We have no access to your billing information whatsoever or the ability to charge you. If you get charged by mistake for any Shopify app, all you have to do is to either contact the app developer or Shopify to get refund. We look forward to hearing your reply to our last email. Best, Maria Chanaoui Communication Manager

5 / 5 Share

June 6, 2024

I recently used easy ad's advertising support service and was impressed by their responsiveness and expertise. The support team provided clear and professional communication, swiftly resolving my targeting and ad approval issues with actionable solutions. Their follow-up ensured my problems were fully addressed. While response times can be longer during peak periods, overall, the service significantly enhanced my advertising experience on the platform. I highly recommend it to other businesses and marketers.

Using app

14 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 4, 2024

it says it's running and it has been giving the same numbers for 5 days, no sales or even visits came through it so clearly it's not working, support is useless they are always offline. just don't use it guys, they are just marketing for their website but for me it was a waste of time.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Zen Air AU, Thanks for taking the time to review the Easy Ads app. Kindly note that we have contacted you on day 2 with a screenshot of your campaign active and running. 2 days later, you uninstalled the app, which removed our access to your account and the ability to investigate what happened. Please note that advertising campaigns, don't yield instant results, patience and communication is required in order to make your campaign a success. We'd love to assist you in making the best of the Easy Ads app. Please refer to our last email sent you with more details on this. Looking forward to hearing back from you. Best, The Easy Ads Customer Success Team

5 / 5 Share

May 31, 2024

I am new to Easy Ads so I had several questions so I reached out to their support group. The degree of patience and help that they provide is amazing. I appreciate your willingness to assist and also provide recommendations when requested. I look forward to a long business relationship.

Using app

2 days

Total reviews

3

Average rating

5.0

1 / 5 Share

May 31, 2024

make add more then 10K and not getting 1K visitor and even one order in 25 days and 2 funel created.

Using app

21 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi BeeTrendy, Thank you for taking the time to review the Easy Ads app. I'm sorry you had an unpleasant experience with us. Kindly note that the Easy Ads campaign optimizes for sales, not website visits. Your campaign spent a total of 10000 INR which is around 119 USD over 13 days. This comes around 9 USD daily. For the audience size you had, we recommend a minimum of 15 USD. You also had a healthy CTR, however, when website visitors reached your website, they left without purchasing. We highly recommend you invest some of your time improving your onsite experience, product pages, and overall website. Utilizing the various resources online to learn about how ads work and their cost. We'll be more than happy to guide through this. Looking forward to hearing back from you. Best, Maria Chanaoui Marketing & Communication Manager

1 / 5 Share

May 30, 2024

Installed app, granted them access to my facebook ads account and was immediately hacked and charged over $700 for fake ads that had nothing to do with my account.

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi Outsider Garage, Thank you for taking the time to review the Easy Ads app. I'm sorry you had an unpleasant experience with us. Can you please share with us more details about this? We tried contacting you multiple times, still, no response. Looking forward to hearing back from you. Best, Maria Chanaoui Marketing & Communication Manager

1 / 5 Share

May 25, 2024

They ask for reviews about customer support before getting results. I'm extremely disappointed with this app. Despite their claims that AI ads would generate sales, my experience has been entirely negative. I first tried the 7-day trial twice and saw no results. After two months, I decided to give it another shot and purchased their monthly paid package. They insisted that I needed to give the ads more time, but even after 7 days, there were still no results. They reviewed my funnel and ads, suggesting improvements to my website, but none of this made a difference. With their AI ads, I saw absolutely no benefit. This app has been a waste of both time and money.

Using app

23 days

Total reviews

4

Average rating

1.0

Developer Reply

Hi Raza Gems LLc, Thank you for taking the time to review the Easy Ads app. I'm sorry you had an unpleasant experience with us. Our support team requests a review regarding your experience with customer support so far during your first interaction. You can always update your review to reflect your experience. Regarding not getting results, please note that launching ads does not automatically mean you'll get sales. This is why our team goes through your website and funnel to make sure you have the best setup. On the other hand, your website sells high ticket items that start at 800 USD. For any store owner with similar products, regardless of what marketing channel you use (ads, influencer marketing, etc) results will not happen overnight and your cost per acquisition (CPA) will naturally be higher than other advertisers. We recommend you re-evaluate your marketing strategy to fit your target audience. For example, some stores selling high ticket items remove the price from the page and run lead generation ads, in order to combat the high CPA problem and close more sales. We'll be more than happy to discuss with you a custom marketing strategy via a one-on-one call. Let me know if that works for you. Best, Maria Chanaoui Marketing & Communication Manager

5 / 5 Share

May 23, 2024

Easy Ads offre une plateforme intuitive et efficace qui a considérablement augmenté notre trafic et nos conversions. Leur équipe de soutien répond rapidement et professionnellement à toutes nos questions.

Store

cocosi

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Hello, I received good service, I was served by Ouissal, she knows her job, she is a specialist. Thank you

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 21, 2024

very good

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2024

excellent and efficient , in just an minutes we finished our problem

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2024

The customer support team is quick and responsive .Thank you easy ads team

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

The AI-powered advertising funnel is fantastic, as it took the guesswork out of targeting and optimizing my ads. The pre-made campaign templates were a huge help, and they made it easy to get started quickly. Thank you, Easy Ads team, for your outstanding service and support!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

Easy Ads team is very responsive and very easy to work with. I just launch my campaign and I am awaiting results!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Store

Valphah

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2024

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2024

Millenni was a major help when I was confused about a certain topic. I just started and I already feel like I know how to use everything from her help!

Using app

2 days

Total reviews

1

Average rating

5.0