AI ‑ Easy Ads for Facebook Ads
Easy Ads for Facebook Ads
Rating
4.4
feedback
790
chart
#1,627
All reviews
Rating Breakdown
Review RSS Feed
May 31, 2024
make add more then 10K and not getting 1K visitor and even one order in 25 days and 2 funel created.
Hi BeeTrendy, Thank you for taking the time to review the Easy Ads app. I'm sorry you had an unpleasant experience with us. Kindly note that the Easy Ads campaign optimizes for sales, not website visits. Your campaign spent a total of 10000 INR which is around 119 USD over 13 days. This comes around 9 USD daily. For the audience size you had, we recommend a minimum of 15 USD. You also had a healthy CTR, however, when website visitors reached your website, they left without purchasing. We highly recommend you invest some of your time improving your onsite experience, product pages, and overall website. Utilizing the various resources online to learn about how ads work and their cost. We'll be more than happy to guide through this. Looking forward to hearing back from you. Best, Maria Chanaoui Marketing & Communication Manager
May 30, 2024
Installed app, granted them access to my facebook ads account and was immediately hacked and charged over $700 for fake ads that had nothing to do with my account.
Hi Outsider Garage, Thank you for taking the time to review the Easy Ads app. I'm sorry you had an unpleasant experience with us. Can you please share with us more details about this? We tried contacting you multiple times, still, no response. Looking forward to hearing back from you. Best, Maria Chanaoui Marketing & Communication Manager
May 27, 2024
waste of time
Hi AuraKorean, Thank you for taking the time to review the Easy Ads app. I'm sorry you had an unpleasant experience with us. Can you please share with us more details about this? Looking forward to hearing back from you. Best, Maria Chanaoui Marketing & Communication Manager
May 25, 2024
They ask for reviews about customer support before getting results. I'm extremely disappointed with this app. Despite their claims that AI ads would generate sales, my experience has been entirely negative. I first tried the 7-day trial twice and saw no results. After two months, I decided to give it another shot and purchased their monthly paid package. They insisted that I needed to give the ads more time, but even after 7 days, there were still no results. They reviewed my funnel and ads, suggesting improvements to my website, but none of this made a difference. With their AI ads, I saw absolutely no benefit. This app has been a waste of both time and money.
Hi Raza Gems LLc, Thank you for taking the time to review the Easy Ads app. I'm sorry you had an unpleasant experience with us. Our support team requests a review regarding your experience with customer support so far during your first interaction. You can always update your review to reflect your experience. Regarding not getting results, please note that launching ads does not automatically mean you'll get sales. This is why our team goes through your website and funnel to make sure you have the best setup. On the other hand, your website sells high ticket items that start at 800 USD. For any store owner with similar products, regardless of what marketing channel you use (ads, influencer marketing, etc) results will not happen overnight and your cost per acquisition (CPA) will naturally be higher than other advertisers. We recommend you re-evaluate your marketing strategy to fit your target audience. For example, some stores selling high ticket items remove the price from the page and run lead generation ads, in order to combat the high CPA problem and close more sales. We'll be more than happy to discuss with you a custom marketing strategy via a one-on-one call. Let me know if that works for you. Best, Maria Chanaoui Marketing & Communication Manager
May 24, 2024
Could someone please tell me what to do to get help really!! No Help Just test, Do they have people working.... So for me it a big 0 start...
Hi Stylish Ram, Thank you for trying Easy Ads. I'm sorry you didn't love it. We apologize for the inconvenience faced while attempting to contact our support team. Can you please clarify to us what time you tried to contact our customer support? Our team is available via the in-app chat and the email address published on our Shopify listing. Our support team is here for you 6/7 except Sunday. We're looking forward to hear from you and investigate what happened here exactly. Kindest Regards, Maria Chanaoui Communication Manager
May 13, 2024
how to remove subscription of AI - Easy Ads for Facebook Ads from shopify? as it uses to deduct untold charges randomly
Hi Worthy Den, Thanks for reviewing the Easy Ads for Facebook Ads. Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it. Kindly reach out to our support via [email protected] to request a refund as we did not get any replies from your email address. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads
May 11, 2024
This is crazy. I don't know what has happened but after launching this campaign by easy ads, not only it took a few days to start running but my facebook account got disabled. Prior to that, I've run many different types of ad sets and and campaign and it all worked out smoothly. My mistake is that facebook account is connected to two businesses that I'm running and now I've lost access to ads for the other business. I can't even get the facebook account to review. It's ridiculous. And im sure it has something to do with advertising. And at the time it all happened, the only ads that are being run by that account is easy ads. ONLY.
Hi Velurea, Thanks for reviewing the Easy Ads app. Kindly note that Easy Ads is a Meta Badged Ad Technology Partner, this means it uses the same API as the Ads Manager. Also, please note that Ad Accounts get disabled for the content of their ads, using a suspicious payment method, or a suspicious ad destination which is your website. We'd love to assist you in getting in contact with the Meta team or creating a new ad account. Please refer to our last email to us for more details on this. Looking forward to hearing back from you. The Easy Ads Customer Support Team
May 13, 2024
STAY AWAY of this app, you are better of following YT videos on how to use ads yourself. I installed it, but it's full of bugs!!! Even my son of 6 can code a better app. The positive reviews are probably been put there by themselves as I can't imagine someone would be happy with all these bugs in the app. And no it's not related to only my installation/theme/account, it's just common sense. I'm serious about this and an honest review. You can contact me if you want to know more, but here's my view : Their support is active, but doesn't have a clue what to solve. They continously want screenshots and/or Google meetings. Just to keep you busy. 1. It always selects all products from your catalogue. Filter from tags isn't working. Only when you edit the advertisement for a 2nd time... 2. Everywhere you see from time to time "Network error" or other messages popping up. According to support you can ignore those, doesn't affect anything :/ 3. The image styling first didn't work, you can style a product image with fancy things, but same thing here, it doesn't save your changes. Then they fixed it. But now it does work, but as soon as you edit it into something else....it again doesn't save it. 4. Sometimes with generating AI messages, it shows a server error, it does continue, but it can't be good. 5. I noticed a huge amount of incoming spam chats on Facebook and Instagram. Not 100% sure if it's related to this app, but I didn't had this before, so I guess something with data is been shared. 6. They keep sending double emails, not possible to unsubscribe and they don't reply to your emails to unsubscribe. Busy for 3 weeks to get me of their mailing
Hi Styleprints, Thanks for reviewing the Easy Ads app. We apologize for the issues you've experienced with our app. Kindly note that Easy Ads is a Badged Meta Ad Technology Partner, which means it uses the same API as the Ads Manager. Errors on the app reflect the errors you'll get on your Ads Manager if you tried to create the app yourself from the Ads Manager. Also, please note that you tried the app during an API deprecation, we could not reproduce the bugs mentioned in your review at this time. Reviews on the app store are verified by Shopify themselves, you may contact Shopify regarding any suspicion regarding reviews. Your feedback is invaluable, and we’re committed to addressing these problems. Could you please reach out to our support team directly so we can work on resolving these specific issues for you? Thank you for your patience and understanding. The Easy Ads Customer Support Team
May 2, 2024
Overpriced, and scamy. They'll charge your randomly for transactions. I uninstalled and stopped using the app due to it being too expensive and not effective. Payed 27 dollars for 26 visits in my store. After paying the monthly fee (after the free 10 days) I stopped using it. Now I wake up with another fee from them, from a old AD campaign that magically is active again after being turned off. Don't know what type of company this is, I just don't want to be associated.
Hi Luminas Lamps, Thanks for reviewing the Easy Ads for Facebook Ads. Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it. Regarding the app not performing well, kindly provide us with more details as we need more information such as your daily budget, target location, and type of products selected in the campaign. $27 is not clear if it's the subscription fee or the budget you set for your ads. Kindly reach out to our support via [email protected] so we can investigate the campaign reactivating, as when you uninstall the app, you revoke our access to your advertising assets, the campaign should be automatically deleted so this must be a mistake. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads
April 21, 2024
I installed the app then the problems started !!! they add some things that get in the way and now they have blocked me. AND GIVE YOU MONEY?????
Hi CTEF, Thanks for reviewing the Easy Ads app. Kindly note that we never blocked you and we can't find any communication history whatsoever from you. I'm sure this is a miscommunication and we'd love to hear more from you. Kindly reach out to us via the live chat on our website: easyadsapp.com as all our attempts to contact you via email failed. Looking forward to hearing back from you. Best, The Easy Ads Customer Success Team
April 4, 2024
Not working
Hi Jerseys Emporia, Thank you for reviewing Easy Ads for Facebook Ads. I'm sorry the app didn't work for you. Can you please share with us what didn't work exactly? Perhaps we can assist you in making the best out of the app. Looking forward to hearing back from you. Easy Ads for Facebook Ads
March 19, 2024
why you guys are still charging me on shopify plan i have uninstalled your app
March 18, 2024
Don't install this app guys. it's a scam.
Hi UniQatch, Thanks for reviewing Easy Ads. Kindly note that Easy Ads is a Meta Certified Ad Technology Partner. Can you please clarify to us what led you to this conclusion? Looking forward to hearing back from you. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads For Facebook Ads
March 11, 2024
Not Satisfied. Waste of Money.
Hi Monde D'or, Thanks for reviewing the Easy Ads app. We're sorry you had an unsatisfactory experience while using the app. Can you please provide us with more details on your ad spend and targeting? We would love to assist you in making the best out of the Easy Ads app. Looking forward to hearing back from you. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads
March 11, 2024
2 wrong Chargers to my account as well as an unfulfilled promise from staff regarding my trial period extension which is resulting in major setbacks for my store, lack of email response.
Hi P.O.V Retail, Thanks for sharing your review of the Easy Ads app on your Shopify store. Kindly note that our customer success specialists replied to your inquiry yesterday, requesting a screenshot of your bill. The email shows up as unread on our end Please check your email inbox. Please note that you are charged for your third-party apps by Shopify, which is why the app's charge is under a Shopify invoice, not an Easy Ads invoice. We have no access whatsoever to your billing information or the ability to charge you. Regarding the trial, again, kindly check your email inbox as a reply was already sent to you explaining this. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads
March 4, 2024
This app is horrible. It will take credit for every sale even if the add had nothing to do with it. They should be closed and not allowed to operate. Scam. Funnel doesn’t work either. When you try and reach out you can only speak to ai and there ai answers barely answer questions they just forward you frequently asked questions that don’t answer your questions. Easy ads more lie throw ur money down the drain!!!
Hi Stoked Snow, Thanks for reviewing Easy Ads! Kindly note that Easy Ads for Facebook Ads is a Badged Meta Ad Technology Partner; any data shown on the app is tracked by your own Meta Pixel. In fact, you can double all data shown on your Easy Ads dashboard on your Meta Ads Manager. Since the introduction of iOS 14, attribution issues have become more common and not limited to third-party app users. We encourage you to research this and learn more from the Facebook Ads community. Also, kindly note that our customer support is formed by humans, not AI. In fact, AI technology is not advanced enough to operate a live chat on a scale such as Easy Ads. Our support team replied to your message which you still need to read. We look forward to getting your reply on the email sent to you. Best, Maria Chanaoui Marketing & Communication Manager Easy Ads for Facebook Ads