Fera Product Reviews App

So far so good....ease of use and importing outside reviews were very easy...very user friendly.

Great app, and amazing support.

Roel was so helpful. I love great customer service

Great customer service from Holden and he was able to customise my reviews to exactly the way I wanted them.

Very straightforward and affordable app. Easy to setup. Support has been great. We are still looking to boost review activity from customers but so far so good.

Great App!

Customer service is always quick and efficient. Best review app!

DO NOT RECOMMEND, use judge.me reviews instead. I’ve been using this app for 4 years, but I’ve now decided to switch to a more affordable alternative. After canceling my plan, I was immediately locked out of the app — even though I had already paid for the current billing cycle and should still have access until it ends. This feels unfair and unprofessional. If I paid for the service, I should be able to use it until the period I paid for expires. Very disappointing experience after years of loyalty. Edit after their reply: They are completely lying. It took days for them to reinstate even basic access, despite multiple complaints to their customer service and also to Shopify. However, the access they provided was useless—it wasn’t at the membership level I had paid for, which is necessary to operate the app normally. The app remained completely unusable, so they were acting in bad faith, and as you can see from this reply, they still are in bad faith. Stay away from these people. In the end, Shopify itself had to reimburse me for the app fee, admitting Fera acted very wrongly, refusing to provide the service I had already paid for, and also refusing to reimburse me.

So far, so good. Love this! Very customizable and easy to grab (or import) reviews.

Yep, it ticks all the boxes

Love Fera and the team - they always assist with any issues instantly!

Ease of integration. Auto generated responses makes it so much easier to respond.

Super Tool. Super Kundensupport.