Fera Product Reviews App
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i love this app!! it's so easy to use and looks amazing on the site.
If you want a reliable and stable review platform, stay away from this app. Our reviews have been down for 3 days due to slowness issues on their server, which is likely causing the widgets not to display. We keep receiving the same response every time we contact them, and they still don’t know how to fix their own server in this AI era. What a shame. We are considering switching.
Hey there, Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the disruption you experienced. During the time you reported, there was a widespread Cloudflare outage affecting multiple services, combined with our ongoing server migration to improve performance and reliability. These temporary issues impacted some widgets and slowed response times. We understand how frustrating downtime can be and want to reassure you that our team acted quickly to restore full service. We're here to support your business. - Fera team
The app has a lot of functional widgets and the best part is that the support team is very helpful. So I really recomend this app for your review needs :)
honeslty best app!! affordable and customer service is so quick, they get back to you so quickly and help with anything needed. Have used this app for years now and will not be changing.
Hi, Thank you so much for your kind words! We’re thrilled to hear that our app and support have been helpful over the years. Your loyalty means a lot to us, and we’re excited to continue supporting your store’s growth. - Fera Team
This app was easy to install, easy to use, and relatively inexpensive.
What a phenomenal support! I spoke to a REAL person and not a bot. In about 15-20minutes, Roel helped me resolve some programming issues, guided me in some backend configurations I was struggling with. They have a super feature which is for customers to review the store itself, which is great if you have a physical store or provides services such as workshops like we do. My previous customers have a link they can leave a quick review and it's working so well. Super recommend it Even though I use another app that has product review as one of their offers, I rather pay extra to have the reviews done by Fera. Amazing!
Excellent customer service. Always able to help with the website etc. good value for money and good widgets.
Troubles often with video uploads
great app
L'app purtroppo ha smesso di funzionare e purtroppo siamo stati costretti a cancellarla. Peccato, ci era utile ma non sono riusciti a trovare una rapida soluzione per risolvere, almeno in parte, i problemi. Non potendo avere dei bug sul sito abbiamo disinstallato l'app
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