Fera Product Reviews App
Fera Reviews App - Build Trust with Photo & Video...
Rating
4.7
feedback
1,980
chart
#2,806
All reviews
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Jan. 31, 2025
I love how easy Fera is to use for both my and my customers. And the customer service has always been great!
Jan. 31, 2025
Fera has been an absolute game-changer for my Shopify store! The app is super user-friendly, making it easy to collect and display reviews in a way that looks beautiful and professional. I love the customization options, and the ability to add photos and videos to reviews really helps build trust with my customers. The support team is also fantastic—quick to respond and always helpful. Since using Fera, I’ve noticed an increase in customer engagement and conversions. If you’re looking for a seamless and effective review app, this is the one! Highly recommend!
Jan. 24, 2025
I've used Fera for a while now and have found it a really great app- especially the prompt and helpful support from the developers if I have any questions. Thank you!
Jan. 28, 2025
I had a terrible experience with the app. I have been emailing the company for over a week. All of my customers reviews that I received with using their app are gone. No one has returned my emails other than saying they will look into it. However, I still haven't received an answer as to what happened nor a refund for paying for a service from 2022-2025 and all my reviews I paid for are gone. If I could give the company zero stars I would. I just want my reviews I paid for back or a refund simple. They refused to do either and told me to start over and work give me a free month of service. Update: 1/28/25 fera decactivited my account and removed my reviews again after I contacted their company about a issue. And they gave me a hard time about a refund. Free month never used. This company robs other companies. Find a better company to work with
Jan. 16, 2025
Just installed the app. Amazing customer service. App is really easy to use
Jan. 11, 2025
Set up was really easy. I was hesitant at first, but it worked very well. What I appreciated most was that it allowed me to send a one-time review request to historical customers (those that had previously placed orders).
Jan. 8, 2025
Such a convenient app, user friendly and auto syncs customer reviews! Support team answered my question right away in one response my issue was resolved!!
Jan. 2, 2025
Really easy to use for my business, always great customer service resolving issues within minutes. Love using Fera!
Dec. 30, 2024
Dec. 23, 2024
Fera is a very intuitive tool for managing the reviews on your shop. Additionally the help desk they have is amazing, the team is super reactive and provides concrete solutions right away. Thanks a lot Fera!
Dec. 19, 2024
Love this tool, great and easy way to display reviews. Store reviews in particular which for my store are more relevant. In addition, customer support is great. Keep up the good work!