Fera Product Reviews App
Build trust with automated photo and video reviews
Rating
4.7
feedback
1,935
chart
#3,518
All reviews
Jan. 11, 2022
great customer service! needed some help to fix appearance to match my storefront and it was very fast. thank you for the quick help.
Jan. 11, 2022
Testimonial creation so helpful. So nicely prompted. Very good to handle and execute.Like to know more about fera.
Jan. 10, 2022
10/10 app. Highly rate it as it seems to integrate with everything! Really intuitive app, no bugs and support staff are amazing
Jan. 10, 2022
The UI of the app is great but there are really bugs everywhere. I had to message support every step of the way. Finally a display bug had to be looked at by their IT. It's been 3 days without any feedback, after 3 days of trying to get it set up. Moving to one of the many other competitors, please test your apps before launching.
Jan. 7, 2022
Appreciate the help today, looking forward to explore all the the product capabilities and all the widgets are visually appealing. Thank you Holden for the fast response and guidance!
Jan. 7, 2022
ich hab einige Bewertungs-App ausprobiert und das hier ist mit Abstand die beste. Unfassbar viele Funktionen und toller Überblick!
Jan. 7, 2022
Very easy to use! Great customer service and quick response times! Just waiting for reviews to come in!
Jan. 6, 2022
Awesome app for product and store reviews on Shopify store Clean widgets to show on store and automated review request make it so useful
Jan. 6, 2022
Why didn't i use this app sooner!! ffs Customization functionality is soo useful to ensure app and website brand is fully aligned!!
Jan. 4, 2022
This app is great and I've installed on two of my stores! Love that you can customize the design and have star ratings for products as well as the store. Customer support is great and fast. Highly recommended!
Jan. 4, 2022
Very helpful customer support! Needed some help customizing and they were very prompt and friendly. The app works great.
Dec. 30, 2021
Fera customer service team was awesome! Really taking the time to help me and fulfill anything that I needed. Great job, thank you!
Dec. 28, 2021
This is a full-featured app that doesn't break our budget. I used the free version for 3 weeks just to poke around a bit, then immediately upgraded. I'm able to easily customize so many aspects, including all emails & widgets with my brand colors, logo, etc. The UI is super straightforward & no-brainer. I can send one-time review requests which is helpful because my store has been open for almost two years, but only installed this a few months ago. We tried the Yotpo app for a few weeks and really struggled with it — not enough features, too much custom coding, plus it's impossible to delete, ugh, it's still causing issues for us. The review incentive feature integrates seamlessly into my admin panel under "Discounts". I don't have to do a thing. In fact, everything about the Fera app integrates seamlessly with my store. It seems the developers know more about the Shopify platform than Shopify itself! Fera support is fast. I never wait for more than a couple minutes (sometimes less) and any questions or unique issues I have are resolved quickly. Their support team is very knowledgeable — friendly too! I'm a bit of a noob, but they have been very patient and willing to explain in a way that I can understand. Overall, it's very short learning curve. I'd give the app and support team 10 stars if I could!
Dec. 27, 2021
The best experience and customer service I have had with an App on Shopify! Highly Recommended to all!
Dec. 27, 2021
Great app to use to get reviews from customer and get more sales in the ecommerce store. I highly recommend it.
Dec. 23, 2021
I am really loving this app so far. It really brings our site alive with beautiful testimonials and star ratings. I love that we are able to email our customers directly to write a review. I did have some trouble customizing the reviews, but Holden from customer service was extremely helpful. He was so kind. I am very happy with the app and support so far.
Dec. 23, 2021
This app is terrific! I use it for customer reviews at the moment. I love writing them in manually because some customers leave reviews on our social media. I love it. Thank you. And it's user-friendly, not too complicated.
Dec. 23, 2021
I just dowloaded the app. great so far. no snippet just automatically uploaded. and straight to work. love it
Dec. 21, 2021
Hace poco que la utilizo pero es muy buena, super amigable, facil de usar. El soporte tecnico es espectacular, en pocos minutos me resolvieron todos mis asuntos.
Dec. 21, 2021
i have tried many review apps, and this one won!! super easy to use and not pricy!! highly recommended