Fera Product Reviews App

Jan. 4, 2022

Very helpful customer support! Needed some help customizing and they were very prompt and friendly. The app works great.

Dec. 30, 2021

Fera customer service team was awesome! Really taking the time to help me and fulfill anything that I needed. Great job, thank you!

Dec. 28, 2021

This is a full-featured app that doesn't break our budget. I used the free version for 3 weeks just to poke around a bit, then immediately upgraded. I'm able to easily customize so many aspects, including all emails & widgets with my brand colors, logo, etc. The UI is super straightforward & no-brainer. I can send one-time review requests which is helpful because my store has been open for almost two years, but only installed this a few months ago. We tried the Yotpo app for a few weeks and really struggled with it — not enough features, too much custom coding, plus it's impossible to delete, ugh, it's still causing issues for us. The review incentive feature integrates seamlessly into my admin panel under "Discounts". I don't have to do a thing. In fact, everything about the Fera app integrates seamlessly with my store. It seems the developers know more about the Shopify platform than Shopify itself! Fera support is fast. I never wait for more than a couple minutes (sometimes less) and any questions or unique issues I have are resolved quickly. Their support team is very knowledgeable — friendly too! I'm a bit of a noob, but they have been very patient and willing to explain in a way that I can understand. Overall, it's very short learning curve. I'd give the app and support team 10 stars if I could!

Dec. 27, 2021

The best experience and customer service I have had with an App on Shopify! Highly Recommended to all!

Dec. 27, 2021

I love how easy this app is to use! It really exceeded my expectations when it comes to leaving reviews!

Dec. 27, 2021

Great app to use to get reviews from customer and get more sales in the ecommerce store. I highly recommend it.

Dec. 23, 2021

I am really loving this app so far. It really brings our site alive with beautiful testimonials and star ratings. I love that we are able to email our customers directly to write a review. I did have some trouble customizing the reviews, but Holden from customer service was extremely helpful. He was so kind. I am very happy with the app and support so far.

Dec. 23, 2021

This app is terrific! I use it for customer reviews at the moment. I love writing them in manually because some customers leave reviews on our social media. I love it. Thank you. And it's user-friendly, not too complicated.

Dec. 23, 2021

I just dowloaded the app. great so far. no snippet just automatically uploaded. and straight to work. love it

Dec. 21, 2021

Hace poco que la utilizo pero es muy buena, super amigable, facil de usar. El soporte tecnico es espectacular, en pocos minutos me resolvieron todos mis asuntos.

Dec. 21, 2021

i have tried many review apps, and this one won!! super easy to use and not pricy!! highly recommended

Dec. 19, 2021

I use this app on another store and had to add to this one. I like how easy it is, great customer service and overall features. This is a no-brainer app to have.

Dec. 17, 2021

Helpful app for my shopify store. Has lots of cool features and The team is also very helpful and quick responses!

Dec. 17, 2021

Early days, but loving it so far. Sooo easy and user friendly. Had it setup in 15mins start to finish.

Dec. 15, 2021

Words are not enough to express how helpful and amazing everything about Fera has been. Holden was extremely helpful. It was the only app that saved me from showing my reviews straight from Google Reviews. ABSOLUTELY AMAZING!

Dec. 13, 2021

It does what it suppose to do. Extremely easy to work with. I love how you can set up a delay for sending out review request emails. 5 Stars.

Dec. 11, 2021

Easy to install, easy to use and really helpful tips! Much better than other review apps we used before.

Dec. 11, 2021

I used the app to ensure that i could get good social proofing but also reviews. I think it is really good and the design and user experience is great as well. I always tell my clients to use Fera. I cannot wait to see mroe features.

Dec. 9, 2021

I can't find anything wrong with the app. It's very convenient easy-to-use. I like the notification I will continue using this it's perfect for me.

Dec. 9, 2021

Only started using this app but so far everything is great. Hope to see it boost my SEO soon once the reviews start rolling in. Another point is the customer service is just top notch. Especially Jay, who has constantly been an angel in disguise and has swooped into with fixes and other tips to run the reviews on my site seamlessly.